2004 Ford Escape Structure Problems

Source: NHTSA · Updated Mar 3, 2026 · 138 complaints analyzed

Owners have filed 138 complaints with NHTSA about structure problems on the 2004 Ford Escape, 28% of all complaints for this model year. Half of the reports with a mileage happened before 120,000 miles. The words owners use most often: “wheel well” (39% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Wheel well: mentioned in 54 of 138 complaints (39%)
  • Rear passenger: mentioned in 31 of 138 complaints (22%)
  • Shock mount: mentioned in 22 of 138 complaints (16%)
  • Completely rusted: mentioned in 21 of 138 complaints (15%)

At what mileage do structure problems happen?

Based on 123 complaints that reported the odometer reading.

Under 10k miles2 · 2%
10k–25k miles1 · 1%
25k–50k miles5 · 4%
50k–75k miles5 · 4%
75k–100k miles16 · 13%
100k–150k miles62 · 50%
150k+ miles32 · 26%

How serious are the reports?

Of 138 complaints, 5 mention a crash, 1 a fire.

Ford Escape structure complaints by model year

Peak: 2020, with 670 complaints
2001: 5420012002: 872003: 12120032004: 1382005: 43420052006: 632007: 1820072008: 412009: 3220092010: 842011: 4320112012: 682013: 8720132014: 842015: 3620152016: 212017: 6220172018: 202019: 1220192020: 6706702021: 9220212022: 202023: 520232024: 22025: 22025

n = 2,296 complaints · Source: NHTSA

Model yearStructure complaintsShare of that yearMedian miles
2025 Escape28%—
2024 Escape23%9,062
2023 Escape55%—
2022 Escape209%10,000
2021 Escape9226%41,500
2020 Escape67042%45,000
2019 Escape122%36,200
2018 Escape201%22,000
2017 Escape622%40,000
2016 Escape212%29,902
2015 Escape363%47,000
2014 Escape844%40,000
2013 Escape873%39,306
2012 Escape6811%57,000
2011 Escape433%48,000
2010 Escape844%65,500
2009 Escape322%72,000
2008 Escape412%80,000
2007 Escape187%115,000
2006 Escape6314%128,400
2005 Escape43431%120,000
2004 Escape13828%120,000
2003 Escape12122%109,000
2002 Escape878%125,000
2001 Escape545%132,800

When owners reported it

Peak: 2014, with 41 complaints
2005: 1200512007: 1200712011: 3201132012: 4201242013: 132013132014: 412014412015: 322015322016: 202016202017: 112017112018: 5201852019: 3201932020: 1202012021: 2202122024: 120241

n = 138 complaints · Source: NHTSA

Related recalls (1)

Structure:frame and membersApr 2, 2014 · NHTSA campaign 14V165000 · 348,950 vehicles

Problem: Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.

Risk: A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.

Fix: Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The contact owned a 2004 Ford Escape. The contact's son stated while driving at approximately 45 MPH, he lost control of the vehicle and rolled. The contact stated that her son had gone unconscious and did not remember any details. The contact arrived at the scene and saw that the vehicle had…

Received Apr 2, 2024 · NHTSA complaint 11580651

The body panel around the rear driver side shock mount has almost completely rusted away. Driving one day, I started to hear a loud clunking noise from the rear driver side. It started to get louder the more I drove it. Upon inspection, I found the body panel had completely rusted around the shock…

Received Dec 30, 2021 · NHTSA complaint 11445535

The whole underbody is rusting away especially the frame, couldn't even get regular maintence done since the rust so bad. We always washed the underbody after it snowed and that didn't stop the rust from eating away the suv. I see there is a recall for my year but when i do a vin check it says no…

Received Mar 29, 2021 · NHTSA complaint 11405483
Ford Escape
2024 Ford Escape ST-Line Elite photographed in Sault Ste. Marie, Ontario, Canada.. Representative photo; appearance varies by model year. Photo: Elise240SX, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2004 Ford Escapes have structure problems?

No. NHTSA has 138 owner complaints about structure for the 2004 Ford Escape (28% of the 499 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2004 Ford Escape structure?

Yes: 1 safety recall list structure. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

At what mileage do structure problems start?

The median reported mileage is 120,000 miles: half of the reports with a mileage came before that.

What do owners say about structure problems on the 2004 Ford Escape?

The most frequent phrase is “wheel well”, in 54 of 138 complaints, followed by “rear passenger” (31).

Other 2004 Ford Escape problems

See all 2004 Ford Escape problems or structure problems across all Escape years.