2004 Ford Escape Suspension Problems

Source: NHTSA · Updated Mar 3, 2026 · 154 complaints analyzed

Owners have filed 154 complaints with NHTSA about suspension problems on the 2004 Ford Escape, 31% of all complaints for this model year. Half of the reports with a mileage happened before 123,481 miles. The words owners use most often: “wheel well” (40% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Wheel well: mentioned in 61 of 154 complaints (40%)
  • Rear passenger: mentioned in 36 of 154 complaints (23%)
  • Shock mount: mentioned in 33 of 154 complaints (21%)
  • Completely rusted: mentioned in 21 of 154 complaints (14%)

At what mileage do suspension problems happen?

Based on 139 complaints that reported the odometer reading.

Under 10k miles0 · 0%
10k–25k miles1 · 1%
25k–50k miles2 · 1%
50k–75k miles6 · 4%
75k–100k miles24 · 17%
100k–150k miles65 · 47%
150k+ miles41 · 29%

How serious are the reports?

Of 154 complaints, 1 mention a crash.

Ford Escape suspension complaints by model year

Peak: 2005, with 459 complaints
2001: 4220012002: 802003: 9020032004: 1542005: 45920054592006: 652007: 1920072008: 312009: 1920092010: 342011: 3220112012: 122013: 2720132014: 182015: 1320152016: 72017: 820172018: 112019: 320192020: 92021: 720212022: 5

n = 1,145 complaints · Source: NHTSA

Model yearSuspension complaintsShare of that yearMedian miles
2022 Escape52%48,500
2021 Escape72%41,513
2020 Escape91%19,000
2019 Escape31%54,000
2018 Escape111%45,000
2017 Escape80%34,000
2016 Escape71%57,099
2015 Escape131%31,301
2014 Escape181%46,000
2013 Escape271%49,098
2012 Escape122%46,000
2011 Escape322%84,000
2010 Escape342%108,000
2009 Escape191%65,000
2008 Escape312%129,000
2007 Escape197%88,618
2006 Escape6514%111,000
2005 Escape45933%121,000
2004 Escape15431%123,481
2003 Escape9016%120,831
2002 Escape808%125,000
2001 Escape424%100,199

When owners reported it

Peak: 2014, with 56 complaints
2007: 1200712008: 1200812012: 1201212013: 112013112014: 562014562015: 422015422016: 172016172017: 112017112018: 3201832019: 6201962020: 2202022021: 320213

n = 154 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists suspension for the 2004 Ford Escape. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The body panel around the rear driver side shock mount has almost completely rusted away. Driving one day, I started to hear a loud clunking noise from the rear driver side. It started to get louder the more I drove it. Upon inspection, I found the body panel had completely rusted around the shock…

Received Dec 30, 2021 · NHTSA complaint 11445535

in an attempt t improve the safety and drivability of m 2004 ford escape I went to have my shocks, struts, control arms, sway bar end links and ball joints and steering arms replaced. upon the installation I was informed that the rust on the sub frame is at a critical level and in danger of…

Received May 28, 2021 · NHTSA complaint 11418853

The whole underbody is rusting away especially the frame, couldn't even get regular maintence done since the rust so bad. We always washed the underbody after it snowed and that didn't stop the rust from eating away the suv. I see there is a recall for my year but when i do a vin check it says no…

Received Mar 29, 2021 · NHTSA complaint 11405483
Ford Escape
2024 Ford Escape ST-Line Elite photographed in Sault Ste. Marie, Ontario, Canada.. Representative photo; appearance varies by model year. Photo: Elise240SX, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2004 Ford Escapes have suspension problems?

No. NHTSA has 154 owner complaints about suspension for the 2004 Ford Escape (31% of the 499 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2004 Ford Escape suspension?

No recall currently lists suspension for this vehicle.

At what mileage do suspension problems start?

The median reported mileage is 123,481 miles: half of the reports with a mileage came before that.

What do owners say about suspension problems on the 2004 Ford Escape?

The most frequent phrase is “wheel well”, in 61 of 154 complaints, followed by “rear passenger” (36).

Other 2004 Ford Escape problems

See all 2004 Ford Escape problems or suspension problems across all Escape years.