2004 Ford Escape Problems, Complaints & Recalls
- Compared with other Escape years
- Far fewer complaints than other years 18th of 27 for complaints
- Safety recalls
- 6 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 499 complaints with NHTSA about the 2004 Ford Escape. That ranks 18th out of 27 Escape model years for complaints. The most reported problem area is suspension (154 complaints, 31%), typically at around 123,481 miles. Complaints mention 29 crashes, 14 fires, 16 injuries. There are 6 safety recalls covering this model year. NHTSA has opened 6 defect investigations involving it.

- 499owner complaints
- 6safety recalls
- 6NHTSA investigations
- 29complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2004 Ford Escape problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Suspension problems | 154 | 31% | 123,481 | “wheel well” (40%) | — |
| Structure problems | 138 | 28% | 120,000 | “wheel well” (39%) | — |
| Vehicle Speed Control problems | 98 | 20% | 90,000 | “control cables” (12%) | — |
| Air Bags | 45 | 9% | 75,704 | — | — |
| Wheels | 34 | 7% | 125,000 | — | — |
| Electrical System | 31 | 6% | 77,500 | — | — |
| Engine | 31 | 6% | 109,748 | — | — |
| Power Train | 27 | 5% | 72,000 | — | — |
| Steering | 26 | 5% | 101,000 | — | — |
| Engine and Engine Cooling | 18 | 4% | 96,000 | — | — |
| Service Brakes | 18 | 4% | 125,715 | — | — |
| Visibility | 16 | 3% | 63,692 | — | — |
| Unknown or Other | 15 | 3% | 144,500 | — | — |
| Service Brakes, Hydraulic | 11 | 2% | 45,459 | — | — |
| Seat Belts | 10 | 2% | 74,000 | — | — |
| Fuel System, Gasoline | 9 | 2% | 82,000 | — | — |
| Fuel/propulsion System | 7 | 1% | 120,000 | — | — |
| Latches/locks/linkages | 4 | 1% | 36,758 | — | — |
| Electronic Stability Control (esc) | 3 | 1% | 111,364 | — | — |
| Tires | 3 | 1% | 25,000 | — | — |
| Exterior Lighting | 2 | 0% | 12,000 | — | — |
| Parking Brake | 2 | 0% | 29,500 | — | — |
| Seats | 2 | 0% | 190,000 | — | — |
| Back Over Prevention | 1 | 0% | 14,719 | — | — |
| Equipment | 1 | 0% | 42,000 | — | — |
| Equipment Adaptive/mobility | 1 | 0% | — | — | — |
| Forward Collision Avoidance | 1 | 0% | — | — | — |
| Fuel System, Other | 1 | 0% | 2,000 | — | — |
| Interior Lighting | 1 | 0% | 12,000 | — | — |
| Service Brakes, Electric | 1 | 0% | 42,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2004 Ford Escape recalls (6)
Tap a recall to see the problem, the risk and the fix.
Power train:automatic transmission:lever and linkage:floor shift; power train:automatic transmission:gear position indication (prndl)
Problem: Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Risk: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Fix: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Structure:frame and members
Problem: Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.
Risk: A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.
Vehicle speed control:cables; engine and engine cooling
Problem: Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.
Risk: A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
Fix: Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.
Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module
Problem: On certain sport utility vehicles equipped with antilock brakes (abs), the abs module connector may have missing or dislodged wire seals. This condition could allow contamination to enter the module connector, creating a potential for an electrical short.
Risk: An electrical short might cause an abs malfunction that would illuminate the abs warning light, and in some cases, the module may overheat resulting in burning odor, smoke, and/or fire. This condition could occur either when the vehicle ignition switch is in the off position or while the vehicle is being operated.
Fix: Dealers will inspect the wire harness connector to the abs module for missing or dislodged wire seals, and repair or replace the harness connector as appropriate. The dealer will also inspect the connector on the abs module and replace it if it is found to be corroded or damaged. The recall began on april 23, 2007. Owners may contact ford at 1-800-392-3673.
Latches/locks/linkages:doors:latch
Problem: Certain 2004-2005 sport utility vehicles and certain 2001-2003 sport utiity vehicle having rear liftgate components serviced with 2004 equivalent components fail to comply with the requirements of federal motor vehicle safety standard no. 206, 'door locks and door retention components.' the rear liftgate latching system does not meet the inertia load requirement in one direction.
Risk: If the liftgate is left unlocked, there is the potential that it may open during a crash.
Fix: Dealers will replace the rear liftgate latch release rod, the release rod attachment clip and the door handle return spring. The recall began on march 31, 2005. Owners should contact ford at 1-800-392-3673.
Vehicle speed control:cables
Problem: On certain sport utility vehicles built with 3.0l v6 engines, the accelerator cable may prevent the throttle from returning to the idle position.
Risk: An unexpected increase in engine idle speed may increase stopping distance and may result in a vehicle crash.
Fix: Dealers will replace the accelerator cable. The recall began on january 10, 2005. Owners should contact ford at 1-866-436-7332.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Cruise Control Cable (DP12005) — opened Jul 17, 2012, closed Jul 17, 2012.
- Stuck Throttle (PE12019) — opened Jul 17, 2012, closed Feb 21, 2013, led to recall 12V353000.
- Fleet Vehicle Recall Completion Audit (AQ10001) — opened Nov 18, 2010, closed Dec 28, 2015.
- Engine Compartment Fire (EA10002) — opened Jan 14, 2010, closed Feb 29, 2012, led to recall 12V005000.
- Engine compartment fire (RQ09002) — opened Apr 15, 2009, closed Jan 15, 2010.
- Engine compartment fire (DP09003) — opened Apr 14, 2009, closed Apr 15, 2009.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2004 Ford Escape. The contact received notification of NHTSA Campaign Number: 04V602000 (Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was taken to a local dealer, where other recall repairs were…
The contact owned a 2004 Ford Escape. The contact's son stated while driving at approximately 45 MPH, he lost control of the vehicle and rolled. The contact stated that her son had gone unconscious and did not remember any details. The contact arrived at the scene and saw that the vehicle had…
A few times I have pressed the brakes when coming to a red light and stop signs But instead of my vehicle stopping it propelled me forward as it excellerated out of no where and pushed me into oncoming traffic, I almost was hit by other cars and I almost hit other cars and even have had to swerve…
Brake master cylinder is leaking brake fluid I read about a previous recall not sure if it pertains to my model but it leaks everytime I push my brake pedal
Unknown
Other Ford Escape years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Escape | 3 | 2 |
| 2025 Escape | 26 | 9 |
| 2024 Escape | 76 | 8 |
| 2023 Escape | 100 | 11 |
| 2022 Escape | 235 | 19 |
| 2021 Escape | 349 | 19 |
| 2020 Escape | 1,610 | 23 |
| 2019 Escape | 596 | 3 |
| 2018 Escape | 1,817 | 4 |
| 2017 Escape | 2,698 | 4 |
| 2016 Escape | 1,158 | 4 |
| 2015 Escape | 1,116 | 9 |
| 2014 Escape | 2,089 | 16 |
| 2013 Escape | 2,750 | 18 |
| 2012 Escape | 603 | 1 |
| 2011 Escape | 1,318 | 2 |
| 2010 Escape | 2,070 | 3 |
| 2009 Escape | 1,693 | 1 |
| 2008 Escape | 1,974 | 3 |
| 2007 Escape | 254 | 2 |
| 2006 Escape | 464 | 3 |
| 2005 Escape | 1,394 | 4 |
| 2004 | 499 | 6 |
| 2003 Escape | 558 | 7 |
| 2002 Escape | 1,027 | 8 |
| 2001 Escape | 996 | 13 |
| 2000 Escape | 5 | 0 |
See all Ford Escape problems by year, every Ford model, or the Ford VIN decoder.
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Frequently asked questions
What are the most common problems with the 2004 Ford Escape?
Owners most often report suspension, structure, vehicle speed control problems. The top one, suspension, accounts for 154 complaints.
Was there a recall on the 2004 Ford Escape?
Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2004 Ford Escape a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Escape model years, the 2004 has far fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.