2020 Ford F-350 SD Problems, Complaints & Recalls
- Compared with other F-350 SD years
- More complaints than other years 7th of 32 for complaints
- Safety recalls
- 15 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 189 complaints with NHTSA about the 2020 Ford F-350 SD. That ranks 7th out of 32 F-350 SD model years for complaints. The most reported problem area is power train (54 complaints, 29%), typically at around 64,750 miles. Complaints mention 7 crashes, 3 fires, 3 injuries. There are 15 safety recalls covering this model year. NHTSA has opened 3 defect investigations involving it.
- 189owner complaints
- 15safety recalls
- 3NHTSA investigations
- 7complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Ford F-350 SD problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Power Train problems | 54 | 29% | 64,750 | “satisfaction program 21b03” (9%) | — |
| Steering | 35 | 19% | 52,000 | — | — |
| Fuel System, Diesel | 34 | 18% | 124,000 | — | — |
| Unknown or Other | 19 | 10% | 3,500 | — | — |
| Engine | 14 | 7% | 113,000 | — | — |
| Fuel/propulsion System | 13 | 7% | — | — | — |
| Structure | 12 | 6% | 2,510 | — | — |
| Electrical System | 11 | 6% | 87,400 | — | — |
| Suspension | 11 | 6% | 19,000 | — | — |
| Back Over Prevention | 7 | 4% | 63,500 | — | — |
| Service Brakes | 6 | 3% | 3,200 | — | — |
| Exterior Lighting | 5 | 3% | 57,000 | — | — |
| Visibility | 5 | 3% | 9,539 | — | — |
| Latches/locks/linkages | 4 | 2% | 34,000 | — | — |
| Visibility/wiper | 3 | 2% | — | — | — |
| Wheels | 3 | 2% | — | — | — |
| Forward Collision Avoidance | 2 | 1% | — | — | — |
| Vehicle Speed Control | 2 | 1% | — | — | — |
| Equipment | 1 | 1% | — | — | — |
| Fuel System, Other | 1 | 1% | 106,000 | — | — |
| Lane Departure | 1 | 1% | — | — | — |
| Service Brakes, Hydraulic | 1 | 1% | 106,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Ford F-350 SD recalls (15)
Tap a recall to see the problem, the risk and the fix.
Fuel system, diesel:delivery:fuel pump
Problem: Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, 2021-2022 F600, and 2022 F750 vehicles previously repaired incorrectly under recall number 24V957. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.
Risk: High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.
Fix: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed mailed April 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S17. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 18, 2026.
Back over prevention:software
Problem: Ford Motor Company (Ford) is recalling certain 2020-2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The 360-degree view camera system may not display a rearview image properly in certain lighting conditions.
Risk: A rearview camera image that does not display properly can reduce the driverâs view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the image processing module software, free of charge.This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim letters notifying owners of the safety risk were mailed on October 30, 2025. Additional letters will be mailed once the remedy is available on each phase. Owner notification letters were mailed May 19, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025.
Steering:column
Problem: Ford Motor Company (Ford) is recalling certain 2020-2021 F-250, F-350, and F-450 vehicles. The steering column upper shaft may detach from the steering column and result in a loss of steering control.
Risk: A loss of steering control increases the risk of a crash.
Fix: Dealers will inspect the steering column, and repair or replace the upper shaft as necessary, free of charge. Owner notification letters were mailed February 20, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S94. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 23, 2025.
Fuel system, diesel:delivery:fuel pump
Problem: Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, F600, and 2021-2022 F-650, F750 vehicles. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.
Risk: High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.
Fix: Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S78.
Equipment:other:owners/service/other manual
Problem: Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Risk: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.
Fix: Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.
Back over prevention: sensing system: camera
Problem: Ford Motor Company (Ford) is recalling certain 2017-2020 F-Super Duty F-250, F-350, F-450, and 2017-2020 Lincoln Continental vehicles equipped with the 360-degree camera system. Degradation of the camera's anit-reflective lens coating can lead to a foggy or cloudy rearview camera image.
Risk: Lack of a clear rearview camera image can reduce the driver's visibility of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Ford customer service at 1-800-1-866-436-7332. Ford's number for this recall is 22S51.
Visibility:windshield wiper/washer:linkages
Problem: Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.
Risk: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Fix: Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.
Power train:automatic transmission
Problem: Ford Motor Company (Ford) is recalling certain 2020 Super Duty F-250, F-350, F-450, and F-550 vehicles equipped with 6.7L diesel engines. A washer within the vehicle's transmission can disintegrate, causing metallic debris to become lodged in the 'Park' mechanism.
Risk: Debris lodged within the 'Park' mechanism may prevent the vehicle from achieving or holding 'Park,' increasing the risk of a vehicle rollaway and a crash.
Fix: Dealers will replace a gearset within the transmission, free of charge. Owner notification letters were mailed on April 19, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S22.
Structure:frame and members:underbody shields; power train:driveline:driveshaft
Problem: Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.
Risk: A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.
Fix: Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed on April 7, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S09.
Power train:axle assembly
Problem: Ford Motor Company (Ford) is recalling certain 2020-2021 F-350 Super Duty pickup trucks equipped with 6.7L diesel engines and Dana model 275 rear axles. The rear axle housing may not support the load of the pickup truck and deform, which could result in driveshaft separation.
Risk: Driveshaft separation may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.
Fix: Dealers will inspect the axle housing for deformities, and repair or replace the housing, as necessary, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 21S31.
Tires
Problem: Ford Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Risk: Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began on March 27, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S10.
Equipment:other:labels
Problem: Ford Motor Company (Ford) is recalling certain 2020 F-Super Duty F350 vehicles equipped with a 6.7L diesel engine, single rear wheels (SRW), 4X4 Crew Cab, Long Box, and a 12k or 12.4k Gross Vehicle Weight Rating. These vehicles may display overstated payload capacity values on the Tire and Loading Information (TREAD) Label, overstated Accessory Reserve Capacity (ARC) values on the Safety Certification Label, and overstated weight values on the Truck Camper Loading Documentation. If the vehicle is loaded to the payload stated on the TREAD label, it may exceed the Gross Vehicle Weight Rating (GVWR) or Gross Axle Weight Rating (GAWR) and overload the vehicle.
Risk: An overloaded vehicle can increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the Tire and Loading Information Label, Safety Certification Label, and the Truck Camper Loading Document (if applicable), free of charge. The recall began March 23, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S06.
Visibility:windshield:critical fasteners
Problem: Ford Motor Company (Ford) is recalling certain 2021 F-150 and 2020-2021 F-250, F-350, F-450, and F-550 Super Duty vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
Risk: In the event of a crash, if the windshield separates from the vehicle, it can increase the risk of injury.
Fix: Ford will notify owners, and dealers will remove and reinstall the windshield, free of charge. The recall began April 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C06.
Back over prevention: sensing system: camera
Problem: Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: Reduced rearward visibility can increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Power train:automatic transmission:torque converter
Problem: Ford Motor Company (Ford) is recalling certain 2020 Super-Duty F-250, F-350, and F-550 diesel pickups. The transmission torque converter damper plate was not tempered, resulting in a brittle damper plate that may fracture and cause the engine to stall or require increased brake pedal effort in order to stop the vehicle.
Risk: An engine stall or requiring additional braking effort to stop the vehicle can increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the transmission assembly, free of charge. This recall began July 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S33.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Sogefi Secondary Diesel Fuel Filter Leak (PE24014) — opened May 9, 2024, still open.
- Rearview Camera FMVSS 111 Noncompliance (RQ21002) — opened Aug 3, 2021, still open, led to recall 26V104.
- Power Tailgate Release Systems (RQ21001) — opened Jan 15, 2021, closed Jan 10, 2024.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2020 Ford F-350 SD. The contact stated that while driving and depressing the brake pedal, the vehicle lurched forward, and the brake pedal was depressed with more force for the vehicle to respond as intended. The contact stated that while driving at various speeds, the…
The contact owns a 2020 Ford F-350 SD. The contact stated that while attempting to start the vehicle with the ignition key, the vehicle failed to start as intended. The check engine warning light was illuminated. In addition, the contact associated the failure with NHTSA Campaign: 24V957000 (Fuel…
Vehicle extended cranking without starting while the vehicle is parked, and once started it was loss of motive power while driving and almost was in accident because of this. Sheehy ford see its a recall and see its exactly what the recall is stating but refusing to fix it and want to charge almost…
The backup camera on the tailgate fails about 50% of the time when shifting into reverse. The screen is black. When it fails, I can sometimes get it to work by opening, then slamming the tailgate. I suspect that there is an intermittent open circuit in the camera system. This presents a dangerous…
The contact owns a 2020 Ford F-350. The contact stated that while driving 65 MPH and towing a dump trailer, the vehicle entered LIMP Mode. The contact was able to pull over to the side of the road. The vehicle was towed to the contact's storage yard, where an independent diesel mechanic performed a…
Other Ford F-350 SD years
← 2019 F-350 SD · 2021 F-350 SD →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 F-350 SD | 7 | 5 |
| 2025 F-350 SD | 14 | 6 |
| 2024 F-350 SD | 44 | 3 |
| 2023 F-350 SD | 41 | 15 |
| 2022 F-350 SD | 112 | 17 |
| 2021 F-350 SD | 98 | 14 |
| 2020 | 189 | 15 |
| 2019 F-350 SD | 467 | 11 |
| 2018 F-350 SD | 202 | 9 |
| 2017 F-350 SD | 573 | 13 |
| 2016 F-350 SD | 209 | 3 |
| 2015 F-350 SD | 208 | 3 |
| 2014 F-350 SD | 7 | 4 |
| 2013 F-350 SD | 9 | 9 |
| 2012 F-350 SD | 29 | 9 |
| 2011 F-350 SD | 43 | 7 |
| 2010 F-350 SD | 50 | 6 |
| 2009 F-350 SD | 19 | 4 |
| 2008 F-350 SD | 101 | 0 |
| 2007 F-350 SD | 25 | 1 |
| 2006 F-350 SD | 127 | 1 |
| 2005 F-350 SD | 217 | 3 |
| 2004 F-350 SD | 130 | 2 |
| 2003 F-350 SD | 132 | 4 |
| 2002 F-350 SD | 124 | 3 |
| 2001 F-350 SD | 158 | 2 |
| 2000 F-350 SD | 157 | 2 |
| 1999 F-350 SD | 142 | 2 |
| 1998 F-350 SD | 3 | 1 |
| 1997 F-350 SD | 3 | 2 |
| 1996 F-350 SD | 0 | 1 |
| 1995 F-350 SD | 2 | 1 |
See all Ford F-350 SD problems by year, every Ford model, or the Ford VIN decoder.
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Frequently asked questions
What are the most common problems with the 2020 Ford F-350 SD?
Owners most often report power train, steering, fuel system, diesel problems. The top one, power train, accounts for 54 complaints.
Was there a recall on the 2020 Ford F-350 SD?
Yes, 15 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Ford F-350 SD a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other F-350 SD model years, the 2020 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.