2014 Ford Flex Problems, Complaints & Recalls
- Compared with other Flex years
- More complaints than other years 3rd of 11 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 249 complaints with NHTSA about the 2014 Ford Flex. That ranks 3rd out of 11 Flex model years for complaints. The most reported problem area is steering (66 complaints, 27%), typically at around 77,500 miles. Complaints mention 11 crashes, 2 fires, 10 injuries. There are 4 safety recalls covering this model year.
- 249owner complaints
- 4safety recalls
- 0NHTSA investigations
- 11complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2014 Ford Flex problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Steering problems | 66 | 27% | 77,500 | “steering assist” (24%) | — |
| Electrical System problems | 57 | 23% | 57,000 | “door ajar” (25%) | — |
| Fuel/propulsion System | 46 | 18% | 62,098 | — | — |
| Suspension | 26 | 10% | 79,000 | — | — |
| Unknown or Other | 24 | 10% | 61,000 | — | — |
| Engine | 22 | 9% | 72,600 | — | — |
| Structure | 12 | 5% | 47,000 | — | — |
| Power Train | 10 | 4% | 65,000 | — | — |
| Seat Belts | 8 | 3% | 83,000 | — | — |
| Back Over Prevention | 7 | 3% | 120,000 | — | — |
| Engine and Engine Cooling | 6 | 2% | 29,700 | — | — |
| Service Brakes | 5 | 2% | 61,500 | — | — |
| Visibility/wiper | 5 | 2% | 60,875 | — | — |
| Air Bags | 4 | 2% | 71,000 | — | — |
| Electronic Stability Control (esc) | 4 | 2% | 50,000 | — | — |
| Fuel System, Gasoline | 4 | 2% | 104,000 | — | — |
| Latches/locks/linkages | 4 | 2% | 73,000 | — | — |
| Exterior Lighting | 2 | 1% | 65,000 | — | — |
| Forward Collision Avoidance | 2 | 1% | — | — | — |
| Seats | 2 | 1% | 45,400 | — | — |
| Visibility | 2 | 1% | 4,200 | — | — |
| Wheels | 2 | 1% | 36,782 | — | — |
| Carry Handle, Shell, Base | 1 | 0% | — | — | — |
| Chest Clip, Buckle, Harness | 1 | 0% | — | — | — |
| Lane Departure | 1 | 0% | — | — | — |
| Parking Brake | 1 | 0% | 43,039 | — | — |
| Tether, Lower Anchor (on Car Seat or Vehicle) | 1 | 0% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2014 Ford Flex recalls (4)
Tap a recall to see the problem, the risk and the fix.
Suspension:rear
Problem: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Fuel system, gasoline:delivery:fuel pump
Problem: Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Risk: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Seats
Problem: Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 and Flex vehicles manufactured March 1, 2014, to May 31, 2014. The affected vehicles were manufactured with a reduced clearance between the seat frame and the seat track assembly. This can cause the Occupant Classification System (OCS) to inaccurately register passenger weight and improperly suppress the passenger front airbag when the passenger seat is occupied by an adult passenger. Thus, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
Risk: Improper suppression of the passenger airbag increases the risk of an injury to the seat occupant in the event of a crash necessitating deployment of the front passenger airbag.
Fix: Ford will notify owners, and dealers will widen the gap between the seat frame and seat track assembly and recalibrate the seat OCS, free of charge. The recall began November 25, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C10.
Power train:axle assembly:axle shaft
Problem: Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Risk: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Fix: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Hello, I was driving my Ford Flex at 60mph yesterday with my 15 year old friend helping me move. The engine completely died for several seconds and continued running. That night the engine was idling rough which was a new symptom. Today, I made it to my destination and the car died, then it did not…
I noticed about 6 months ago, the Backup camera has been cutting out randomly, and has been getting worse. I noticed that there is a recall for 2015 - current models of Ford Flex for this issue. Not sure why the 2014 model isn't a part of the recall, as my car seems to be doing the exact thing…
Back up camera is disabled when backing up. It is not consistent with backing up making it a safety concern. The beeping seems to work but the camera will be black.
I was driving down a main road going 45 MPH when my steering wheel locked up and I got a message on my dash to service advanced steering. I was unable to turn my steering wheel in any direction and had to pull over in order to not be involved in a collision.
The contact owns a 2014 Ford Flex. The contact stated that while in reverse, the back over prevention camera displayed a black screen, and the message âCamera not Availableâ was displayed. The contact stated that turning off and restarting the vehicle, and waiting for the cellphone to connect…
Other Ford Flex years
| Year | Complaints | Recalls |
|---|---|---|
| 2019 Flex | 254 | 4 |
| 2018 Flex | 68 | 3 |
| 2017 Flex | 42 | 4 |
| 2016 Flex | 98 | 3 |
| 2015 Flex | 113 | 4 |
| 2014 | 249 | 4 |
| 2013 Flex | 580 | 6 |
| 2012 Flex | 64 | 2 |
| 2011 Flex | 144 | 2 |
| 2010 Flex | 139 | 1 |
| 2009 Flex | 181 | 1 |
See all Ford Flex problems by year, every Ford model, or the Ford VIN decoder.
Similar Ford models
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Frequently asked questions
What are the most common problems with the 2014 Ford Flex?
Owners most often report steering, electrical system, fuel/propulsion system problems. The top one, steering, accounts for 66 complaints.
Was there a recall on the 2014 Ford Flex?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2014 Ford Flex a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Flex model years, the 2014 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.