2015 Ford Flex Problems, Complaints & Recalls
- Compared with other Flex years
- Fewer complaints than other years 7th of 11 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 113 complaints with NHTSA about the 2015 Ford Flex. That ranks 7th out of 11 Flex model years for complaints. The most reported problem area is back over prevention (32 complaints, 28%), typically at around 99,000 miles. Complaints mention 2 fires, 1 injury. There are 4 safety recalls covering this model year.
- 113owner complaints
- 4safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2015 Ford Flex problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Back Over Prevention | 32 | 28% | 99,000 | — | — |
| Steering | 19 | 17% | 69,000 | — | — |
| Fuel/propulsion System | 18 | 16% | 28,500 | — | — |
| Electrical System | 13 | 12% | 50,900 | — | — |
| Unknown or Other | 12 | 11% | 14,400 | — | — |
| Engine | 11 | 10% | 24,000 | — | — |
| Power Train | 11 | 10% | 12,763 | — | — |
| Suspension | 7 | 6% | 78,600 | — | — |
| Vehicle Speed Control | 2 | 2% | 36,000 | — | — |
| Visibility/wiper | 2 | 2% | 20,000 | — | — |
| Electronic Stability Control (esc) | 1 | 1% | 42,874 | — | — |
| Seat Belts | 1 | 1% | 65,000 | — | — |
| Seats | 1 | 1% | 11,000 | — | — |
| Structure | 1 | 1% | 102,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2015 Ford Flex recalls (4)
Tap a recall to see the problem, the risk and the fix.
Back over prevention: sensing system: camera
Problem: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risk: A rearview camera that fails to properly display an image can reduce the driverâs view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Suspension:rear
Problem: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Fuel system, gasoline:delivery:fuel pump
Problem: Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Risk: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Parking brake
Problem: Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Risk: If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was intermittently inoperable. The dealer…
The contact owns a 2015 Ford Flex. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank image, a blue image, a distorted image, or the message âCamera Unavailableâ was displayed. The contact received notification of NHTSA Campaign Number: 25V695000…
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted in reverse, the rear-view camera failed to display a clear image…
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part for the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the part to be available. While in…
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair…
Other Ford Flex years
| Year | Complaints | Recalls |
|---|---|---|
| 2019 Flex | 254 | 4 |
| 2018 Flex | 68 | 3 |
| 2017 Flex | 42 | 4 |
| 2016 Flex | 98 | 3 |
| 2015 | 113 | 4 |
| 2014 Flex | 249 | 4 |
| 2013 Flex | 580 | 6 |
| 2012 Flex | 64 | 2 |
| 2011 Flex | 144 | 2 |
| 2010 Flex | 139 | 1 |
| 2009 Flex | 181 | 1 |
See all Ford Flex problems by year, every Ford model, or the Ford VIN decoder.
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Frequently asked questions
What are the most common problems with the 2015 Ford Flex?
Owners most often report back over prevention, steering, fuel/propulsion system problems. The top one, back over prevention, accounts for 32 complaints.
Was there a recall on the 2015 Ford Flex?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2015 Ford Flex a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Flex model years, the 2015 has fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.