2004 Ford Freestar Seats Problems
Owners have filed 86 complaints with NHTSA about seats problems on the 2004 Ford Freestar, 7% of all complaints for this model year. Half of the reports with a mileage happened before 117,771 miles. The words owners use most often: “third row” (44% of reports).
- 86seats complaints
- 117,771median miles at failure
- 1mention a crash
- 1mention an injury
- 1related recalls
- 17%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Third row: mentioned in 38 of 86 complaints (44%)
- Wheel well: mentioned in 37 of 86 complaints (43%)
- Seat anchor: mentioned in 18 of 86 complaints (21%)
- Completely rusted: mentioned in 9 of 86 complaints (10%)
At what mileage do seats problems happen?
Based on 78 complaints that reported the odometer reading.
How serious are the reports?
Of 86 complaints, 1 mention a crash, 1 an injury.
Ford Freestar seats complaints by model year
| Model year | Seats complaints | Share of that year | Median miles |
|---|---|---|---|
| 2007 Freestar | 3 | 5% | 125,000 |
| 2006 Freestar | 12 | 3% | 143,000 |
| 2005 Freestar | 20 | 2% | 146,750 |
| 2004 Freestar | 86 | 7% | 117,771 |
When owners reported it
Related recalls (1)
Seats
Problem: Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. The third row stowable seat can experience corrosion and structural degradation at the seat anchor mechanism mounted to the rear wheel wells. As a result of the corrosion, the third row seat may not fully latch into its seating position.
Risk: In the event that the vehicle is crashed into from the rear, an unlatched seat may increase the risk of personal injury.
Fix: Ford will notify owners, and dealers will install new third row seat latch striker mounting brackets, free of charge. The recall began on March 28, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2004 Ford Freestar. The contact stated that the third-row seat floorboard was corroded with several holes. The TPMS warning light was illuminated. The contact received notification of NHTSA campaign number: 13V081000 (Seats) however, the part to do the recall was unavailable. The…
The part that has the clip for back seat fell out and now there is a 5 by 5 inch hole going into the wheel well and the seat has nothing to clip onto and be secure, this was recalled in this model
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE ADJUSTING THE THIRD ROW SEAT, IT DETACHED DUE TO CORROSION. THERE WERE NO WARNING INDICATORS ILLUMINATED. TRI COUNTY FORD (032 COMMERCE PKWY, LA GRANGE, KY 40031, [redacted]) WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE…
Frequently asked questions
Do all 2004 Ford Freestars have seats problems?
No. NHTSA has 86 owner complaints about seats for the 2004 Ford Freestar (7% of the 1,227 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2004 Ford Freestar seats?
Yes: 1 safety recall list seats. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do seats problems start?
The median reported mileage is 117,771 miles: half of the reports with a mileage came before that.
What do owners say about seats problems on the 2004 Ford Freestar?
The most frequent phrase is “third row”, in 38 of 86 complaints, followed by “wheel well” (37).
Other 2004 Ford Freestar problems
- Power Train problems (851)
- Electrical System problems (118)
- Structure problems (94)
- Engine problems (69)
See all 2004 Ford Freestar problems or seats problems across all Freestar years.