2011 Ford Fusion Hybrid Problems, Complaints & Recalls
- Compared with other Fusion Hybrid years
- Far more complaints than other years 2nd of 11 for complaints
- Safety recalls
- None on file
- NHTSA crash rating
- 4 out of 5 stars
Owners have filed 132 complaints with NHTSA about the 2011 Ford Fusion Hybrid. That ranks 2nd out of 11 Fusion Hybrid model years for complaints. The most reported problem area is steering (43 complaints, 33%), typically at around 80,500 miles. Complaints mention 3 crashes, 2 injuries. There are no safety recalls on file for this model year. NHTSA has opened 3 defect investigations involving it.
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- 132owner complaints
- 0safety recalls
- 3NHTSA investigations
- 3complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2011 Ford Fusion Hybrid problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Steering | 43 | 33% | 80,500 | — | — |
| Air Bags | 34 | 26% | 59,000 | — | — |
| Service Brakes | 21 | 16% | 71,825 | — | — |
| Engine | 12 | 9% | 73,220 | — | — |
| Power Train | 12 | 9% | 97,400 | — | — |
| Electrical System | 11 | 8% | 73,626 | — | — |
| Electronic Stability Control (esc) | 8 | 6% | 69,553 | — | — |
| Structure | 6 | 5% | 71,013 | — | — |
| Vehicle Speed Control | 5 | 4% | 41,337 | — | — |
| Fuel/propulsion System | 4 | 3% | 61,000 | — | — |
| Service Brakes, Hydraulic | 2 | 2% | 167,500 | — | — |
| Equipment Adaptive/mobility | 1 | 1% | 36,000 | — | — |
| Exterior Lighting | 1 | 1% | — | — | — |
| Seats | 1 | 1% | 82,000 | — | — |
| Service Brakes, Air | 1 | 1% | 90,000 | — | — |
| Suspension | 1 | 1% | 47,800 | — | — |
| Traction Control System | 1 | 1% | 60,000 | — | — |
| Visibility/wiper | 1 | 1% | 12,000 | — | — |
| Wheels | 1 | 1% | 108,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2011 Ford Fusion Hybrid recalls (0)
No safety recalls are on file for the 2011 Ford Fusion Hybrid.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
- Electric power steering failure (PE14030) — opened Oct 2, 2014, closed Sep 10, 2015, led to recall 15V340000.
- Floor mat interference with accelerator (EA12009) — opened Dec 12, 2012, closed Jun 12, 2014, led to recall 14E028000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel seized, with the steering assist failure message displayed. The contact stated that the steering wheel became difficult to turn. The vehicle was able to restart. The vehicle was…
The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the powertrain control module had failed and needed to be…
The contact owns a 2011 Ford Fusion Hybrid. The contact stated that upon starting the vehicle, the steering wheel became inoperable. The contact drove the vehicle without power steering functionality downhill. The service power steering immediately message was displayed. The contact stated that the…
The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn and failed to function as needed. Additionally, several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed…
The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving 10-15 MPH and depressing the brake pedal several times, the vehicle failed to respond. There was no warning light illuminated. The contact drove in a circle and slammed on the brakes, and the vehicle responded. The vehicle…
Other Ford Fusion Hybrid years
← 2010 Fusion Hybrid · 2012 Fusion Hybrid →
| Year | Complaints | Recalls |
|---|---|---|
| 2020 Fusion Hybrid | 8 | 0 |
| 2019 Fusion Hybrid | 35 | 0 |
| 2018 Fusion Hybrid | 59 | 0 |
| 2017 Fusion Hybrid | 70 | 0 |
| 2016 Fusion Hybrid | 55 | 0 |
| 2015 Fusion Hybrid | 46 | 2 |
| 2014 Fusion Hybrid | 65 | 1 |
| 2013 Fusion Hybrid | 126 | 1 |
| 2012 Fusion Hybrid | 96 | 0 |
| 2011 | 132 | 0 |
| 2010 Fusion Hybrid | 509 | 0 |
See all Ford Fusion Hybrid problems by year, every Ford model, or the Ford VIN decoder.
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Frequently asked questions
What are the most common problems with the 2011 Ford Fusion Hybrid?
Owners most often report steering, air bags, service brakes problems. The top one, steering, accounts for 43 complaints.
Was there a recall on the 2011 Ford Fusion Hybrid?
No safety recalls are on file for this model year.
Was the 2011 Ford Fusion Hybrid a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Fusion Hybrid model years, the 2011 has far more complaints than most years, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.