2014 Ford Fusion Hybrid Problems, Complaints & Recalls

Source: NHTSA · Updated Oct 31, 2025 · 65 owner complaints analyzed

Compared with other Fusion Hybrid years
About as many complaints as other years 6th of 11 for complaints
NHTSA crash rating
Not rated

Owners have filed 65 complaints with NHTSA about the 2014 Ford Fusion Hybrid. That ranks 6th out of 11 Fusion Hybrid model years for complaints. The most reported problem area is steering (14 complaints, 22%), typically at around 50,000 miles. Complaints mention 3 crashes. There is 1 safety recall covering this model year. NHTSA has opened 4 defect investigations involving it.

Ford Fusion Hybrid
Ford Fusion (CD391) Washington DC, USA. Representative photo; appearance varies by model year. Photo: OWS Photography, CC BY 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2014 Ford Fusion Hybrid problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Steering14 · ~50,000 mi
Power Train12 · ~100,500 mi
Service Brakes11 · ~22,500 mi
Electrical System10 · ~15,000 mi
Engine7 · ~17,588 mi
Unknown or Other5 · ~50,439 mi
Seat Belts4 · ~19,289 mi
Structure4 · ~54,737 mi
Air Bags3 · ~19,289 mi
Fuel/propulsion System3 · ~33,580 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Steering1422%50,000——
Power Train1218%100,500——
Service Brakes1117%22,500——
Electrical System1015%15,000——
Engine711%17,588——
Unknown or Other58%50,439——
Seat Belts46%19,289——
Structure46%54,737——
Air Bags35%19,289——
Fuel/propulsion System35%33,580——
Visibility/wiper35%17,550——
Electronic Stability Control (esc)23%4,638——
Latches/locks/linkages23%———
Vehicle Speed Control23%111,775——
Wheels23%25,430——
Back Over Prevention12%———
Engine and Engine Cooling12%129,000——
Equipment12%———
Exterior Lighting12%———
Suspension12%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2017, with 17 complaints
2013: 1201312014: 102014102015: 7201572016: 5201652017: 172017172018: 5201852019: 102019102020: 1202012022: 4202242023: 1202312024: 1202412025: 320253

n = 65 complaints · Source: NHTSA

2014 Ford Fusion Hybrid recalls (1)

Tap a recall to see the problem, the risk and the fix.

Equipment:electricalSep 10, 2018 · NHTSA campaign 18V592000 · 49,197 vehicles

Problem: Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Risk: An overheated cord can increase the risk of a fire.

Fix: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.
  • Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
  • Front Brake Jounce Hose Failures (RQ22004) — opened Aug 8, 2022, closed Mar 24, 2023, led to recall 23V162000.
  • Door Latch Failures (RQ19005) — opened Dec 19, 2019, closed Feb 7, 2022, led to recall 20V177000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Brake lights stay on even after turning off car. According to my research the problem is a brake pedal bumper that deteriorated. I actually found the rubber piece on the floor. Prior to finding out my brakes remained on, the red engine light turned on. I checked recalls for this problem, and there…

Service Brakes · received Oct 31, 2025 · NHTSA complaint 11696821

The contact owns a 2014 Ford Fusion Hybrid. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle…

Back Over Prevention · received Sep 10, 2025 · NHTSA complaint 11686382

The contact owns a 2014 Ford Fusion Hybrid. The contact stated that while turning to the left or right, the steering wheel was sticking. While driving at slow speeds in colder temperatures in a parking lot, the steering became inoperable. The steering wheel was difficult to turn. The message…

Steering · received Mar 11, 2025 · NHTSA complaint 11647673

The contact owns a 2014 Ford Fusion Hybrid. The contact stated while driving 20 MPH, there was an abnormal sound coming from the front of the vehicle. The vehicle was driven to the dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not…

Power Train · received Oct 11, 2024 · NHTSA complaint 11619359

The contact owns a 2014 Ford Fusion Hybrid. The contact stated that while the engine was idling, there was an abnormal metal scraping sound coming from the vehicle. The vehicle was taken to the local dealer who diagnosed that metal shavings were discovered inside the transmission fluid, and that…

Power Train · received Mar 3, 2023 · NHTSA complaint 11509996

Other Ford Fusion Hybrid years

← 2013 Fusion Hybrid · 2015 Fusion Hybrid →

See all Ford Fusion Hybrid problems by year, every Ford model, or the Ford VIN decoder.

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Frequently asked questions

What are the most common problems with the 2014 Ford Fusion Hybrid?

Owners most often report steering, power train, service brakes problems. The top one, steering, accounts for 14 complaints.

Was there a recall on the 2014 Ford Fusion Hybrid?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2014 Ford Fusion Hybrid a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Fusion Hybrid model years, the 2014 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.