2012 Ford Fusion Hybrid Problems, Complaints & Recalls
- Compared with other Fusion Hybrid years
- More complaints than other years 4th of 11 for complaints
- Safety recalls
- None on file
- NHTSA crash rating
- 4 out of 5 stars
Owners have filed 96 complaints with NHTSA about the 2012 Ford Fusion Hybrid. That ranks 4th out of 11 Fusion Hybrid model years for complaints. The most reported problem area is steering (36 complaints, 38%), typically at around 66,623 miles. Complaints mention 4 crashes, 2 injuries. There are no safety recalls on file for this model year. NHTSA has opened 4 defect investigations involving it.
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- 96owner complaints
- 0safety recalls
- 4NHTSA investigations
- 4complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2012 Ford Fusion Hybrid problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Steering | 36 | 38% | 66,623 | — | — |
| Air Bags | 32 | 33% | 44,000 | — | — |
| Service Brakes | 16 | 17% | 27,975 | — | — |
| Electrical System | 13 | 14% | 42,232 | — | — |
| Electronic Stability Control (esc) | 10 | 10% | 34,782 | — | — |
| Engine | 8 | 8% | 18,500 | — | — |
| Unknown or Other | 8 | 8% | 80,000 | — | — |
| Power Train | 3 | 3% | 50,000 | — | — |
| Fuel/propulsion System | 2 | 2% | 14,650 | — | — |
| Structure | 2 | 2% | 43,063 | — | — |
| Seats | 1 | 1% | 82,605 | — | — |
| Service Brakes, Hydraulic | 1 | 1% | 80,000 | — | — |
| Suspension | 1 | 1% | — | — | — |
| Tires | 1 | 1% | 140,000 | — | — |
| Traction Control System | 1 | 1% | 70,800 | — | — |
| Vehicle Speed Control | 1 | 1% | 16,000 | — | — |
| Visibility/wiper | 1 | 1% | 65,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2012 Ford Fusion Hybrid recalls (0)
No safety recalls are on file for the 2012 Ford Fusion Hybrid.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
- Power Steering Failure (EA17004) — opened Nov 20, 2017, closed Feb 9, 2024.
- Electric power steering failure (PE14030) — opened Oct 2, 2014, closed Sep 10, 2015, led to recall 15V340000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
While driving my 2012 Ford Fusion Hybrid (VIN: [XXX]), the braking system suddenly failed. When applying the brake pedal, there was completely zero brake resistance, and the vehicle failed to engage proper braking power, creating an extremely hazardous driving condition. The vehicle was inspected…
The contact owns a 2012 Ford Fusion Hybrid. The contact stated while driving at 50 MPH, the vehicle lost power steering functionality. There was no reservoir cap to check for power steering fluid. The power steering warning light was illuminated. The contact called the local dealer, but the vehicle…
The contact owns a 2012 Ford Fusion Hybrid. While the contactâs daughter was operating the vehicle, the steering wheel was very difficult to turn in either direction, with the message "Power Steering Malfunction" displayed. The vehicle was towed to the local dealer who diagnosed that the steering…
The contact owns a 2012 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn. No warning light was illuminated. The contact stated a message that the âAdvance-trac System Failure - Service Requiredâ message was displayed. The…
The contact owns a 2012 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the TPMS warning light illuminated. The contact stopped at a local gas station and inflated the driver's side front tire. The contact stated that after inflating the tire, the Advancetrac…
Other Ford Fusion Hybrid years
← 2011 Fusion Hybrid · 2013 Fusion Hybrid →
| Year | Complaints | Recalls |
|---|---|---|
| 2020 Fusion Hybrid | 8 | 0 |
| 2019 Fusion Hybrid | 35 | 0 |
| 2018 Fusion Hybrid | 59 | 0 |
| 2017 Fusion Hybrid | 70 | 0 |
| 2016 Fusion Hybrid | 55 | 0 |
| 2015 Fusion Hybrid | 46 | 2 |
| 2014 Fusion Hybrid | 65 | 1 |
| 2013 Fusion Hybrid | 126 | 1 |
| 2012 | 96 | 0 |
| 2011 Fusion Hybrid | 132 | 0 |
| 2010 Fusion Hybrid | 509 | 0 |
See all Ford Fusion Hybrid problems by year, every Ford model, or the Ford VIN decoder.
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Frequently asked questions
What are the most common problems with the 2012 Ford Fusion Hybrid?
Owners most often report steering, air bags, service brakes problems. The top one, steering, accounts for 36 complaints.
Was there a recall on the 2012 Ford Fusion Hybrid?
No safety recalls are on file for this model year.
Was the 2012 Ford Fusion Hybrid a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Fusion Hybrid model years, the 2012 has more complaints than most years, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.