Ford Fusion Seats Problems
Owners have filed 140 complaints with NHTSA about seats problems on the Ford Fusion across 13 model years. The 2010 model year has the most (34). The words owners use most often: “heated seat” (11% of reports).
- 140seats complaints
- —median miles at failure
- 8mention a crash
- 15mention an injury
- 4related recalls
- 41%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Heated seat: mentioned in 16 of 140 complaints (11%)
- Drivers side: mentioned in 12 of 140 complaints (9%)
- Far forward: mentioned in 8 of 140 complaints (6%)
At what mileage do seats problems happen?
Based on 89 complaints that reported the odometer reading.
How serious are the reports?
Of 140 complaints, 8 mention a crash, 3 a fire, 15 an injury.
Ford Fusion seats complaints by model year
| Model year | Seats complaints | Share of that year | Median miles |
|---|---|---|---|
| 2019 Fusion | 1 | 0% | — |
| 2017 Fusion | 4 | 0% | 33,000 |
| 2016 Fusion | 8 | 0% | 103,000 |
| 2015 Fusion | 6 | 1% | 7,525 |
| 2014 Fusion | 5 | 0% | 56,000 |
| 2013 Fusion | 27 | 2% | 49,000 |
| 2012 Fusion | 11 | 0% | 72,000 |
| 2011 Fusion | 14 | 1% | 53,000 |
| 2010 Fusion | 34 | 1% | 66,513 |
| 2009 Fusion | 9 | 1% | 60,000 |
| 2008 Fusion | 2 | 0% | 59,500 |
| 2007 Fusion | 9 | 1% | 96,500 |
| 2006 Fusion | 10 | 1% | 37,000 |
When owners reported it
Related recalls (4)
Seats:mid/rear assembly
Model years: 2017
Problem: Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.
Risk: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.
Fix: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.
Seats; seat belts:front:anchorage
Model years: 2016
Problem: Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
Risk: An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.
Fix: Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.
Seats:front assembly:recliner
Model years: 2013, 2014
Problem: Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Risk: The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Fix: Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Seats:front assembly:recliner
Model years: 2010
Problem: Ford is recalling certain model year 2010 fusion, explorer, explorer sport trac, and mercury milan and mountaineer vehicles manufactured between december 15, 2009 through february 3, 2010 equipped with front seat manual recliners. These vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 202, "head restraint." the recliner gear plate teeth may be out of dimension specification which could result in limited pawl to gear plate tooth engagement.
Risk: In the event of a crash, the seatback and head restraint may move rearward, increasing the risk of injury.
Fix: Dealers will replace the manual recliners for both power and manual seats free of charge. The safety recall is expected to begin on or before april 30, 2010. Owners may contact ford at 1-866-436-7332.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
On 11/6/2025 we were rear ended at a dead stop. The posted speed limit was 35mph. The Other driver that hit us did not see us or attempt to stop, this vehicle was a hummer. The car was totaled. The front passenger seat collapsed, tilted backwards in a laying down position during impact. Injuries…
Drivers seat moved back while driving and now won't move forward I am only 4ft 8 inch tall and driving my car is very difficult I have seen a lot of other people complaining of the same thing and something needs to be done
Front passenger door stopped closing on the 10th of July without any warning so I am forced into driving with a partially closed door tied with rope and I see that multiple people have filed a complaint about the same problem.
Rear passenger seat belt will not release lock/tension/broken. Will not allow rear occupants to buckle in. Safety issue. Seems to happen on most 2013+ ford vehicles specifically trims like titanium with a 'inflatable belt" This issue should be recalled free of charge, It is a major safety issue not…
Took car to dealer because the dash light came on what looked like airbag needed replacement.? I had had that done so they checked and told me it was a weight bar in passenger seat that was lighting up. Does that not protect person from collision and trigger airbag if u have accident.?? Would that…
Frequently asked questions
Do all Ford Fusions have seats problems?
No. NHTSA has 140 owner complaints about seats for the Ford Fusion. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Ford Fusion seats?
Yes: 4 safety recalls list seats. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about seats problems on the Ford Fusion?
The most frequent phrase is “heated seat”, in 16 of 140 complaints, followed by “drivers side” (12).
Other Ford Fusion problems
- Steering problems (5,775)
- Air Bags problems (3,530)
- Engine problems (3,369)
- Power Train problems (3,138)
- Service Brakes problems (2,191)
- Electrical System problems (1,665)
- Vehicle Speed Control problems (1,414)
- Fuel/propulsion System problems (1,167)
See all Ford Fusion problems.