2023 Ford Mustang Mach E Problems, Complaints & Recalls
- Compared with other Mustang Mach E years
- Far more complaints than other years 3rd of 6 for complaints
- Safety recalls
- 6 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 126 complaints with NHTSA about the 2023 Ford Mustang Mach E. That ranks 3rd out of 6 Mustang Mach E model years for complaints. The most reported problem area is electrical system (52 complaints, 41%), typically at around 15,000 miles. Complaints mention 10 crashes, 1 fire, 5 injuries. There are 6 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.
- 126owner complaints
- 6safety recalls
- 2NHTSA investigations
- 10complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Ford Mustang Mach E problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System problems | 52 | 41% | 15,000 | “high voltage battery” (13%) | — |
| Unknown or Other | 27 | 21% | — | — | — |
| Forward Collision Avoidance | 25 | 20% | 15,000 | — | — |
| Power Train | 23 | 18% | 1,317 | — | — |
| Service Brakes | 22 | 17% | 237 | — | — |
| Fuel/propulsion System | 12 | 10% | — | — | — |
| Vehicle Speed Control | 12 | 10% | — | — | — |
| Engine | 8 | 6% | — | — | — |
| Lane Departure | 8 | 6% | — | — | — |
| Steering | 7 | 6% | — | — | — |
| Air Bags | 5 | 4% | 12,000 | — | — |
| Back Over Prevention | 4 | 3% | 20,000 | — | — |
| Structure | 4 | 3% | 3,500 | — | — |
| Latches/locks/linkages | 3 | 2% | — | — | — |
| Seat Belts | 3 | 2% | — | — | — |
| Seats | 2 | 2% | — | — | — |
| Service Brakes, Hydraulic | 2 | 2% | 14,500 | — | — |
| Visibility/wiper | 2 | 2% | — | — | — |
| Equipment | 1 | 1% | — | — | — |
| Exterior Lighting | 1 | 1% | — | — | — |
| Tires | 1 | 1% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Ford Mustang Mach E recalls (6)
Tap a recall to see the problem, the risk and the fix.
Electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):software
Problem: Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging cycles.
Risk: An inaccurate state-of-charge reading can lead to an unexpected loss of drive power, increasing the risk of crash. Additionally, a high voltage battery fire increases the risk of injury.
Fix: Dealers will update the BECM software, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 18, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S68. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 9, 2026.
Structure:exterior trim
Problem: Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.
Risk: Detached trim pieces can create a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 14, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.
Power train:driveline:differential unit
Problem: Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.
Risk: Differential pinion shaft fracture may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.
Fix: Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S50.
Electrical system:body control module:software; latches/locks/linkages:doors:latch
Problem: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Risk: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Fix: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Back over prevention:software
Problem: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Visibility:windshield wiper/washer:motor
Problem: Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.
Risk: Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.
Fix: Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Collisions Involving Ford BlueCruise (EA25001) — opened Jan 17, 2025, still open.
- Collisions Involving Ford BlueCruise (PE24012) — opened Apr 25, 2024, closed Jan 17, 2025.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
recall still not fixed from 2024
OTA software updates are unable to be recieved and I cannot set the auto update option to on. Since the vehicle is basically a computer on wheels, this is a serious safety concern. All functions rely on the computer which in turn relies on the software updates.
I am reporting a recurring safety defect involving my 2023 Ford Mustang Mach-E Premium. The defect appears to involve the high-voltage battery system, powertrain system, and High Voltage Battery Junction Box (HVBJB). The vehicle and related components are available for inspection upon request. My…
On almost all Mustang Mach-E vehicles, a loose or faulty cable connection which runs to the forward facing camera in the rear-view mirror housing causes error messages to suddenly display on the dashboard screen. Generally, the driver will receive a "Front Camera Fault â Service Required" error…
See attached document for complaint.
Other Ford Mustang Mach E years
← 2022 Mustang Mach E · 2024 Mustang Mach E →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Mustang Mach E | 1 | 2 |
| 2025 Mustang Mach E | 14 | 7 |
| 2024 Mustang Mach E | 47 | 5 |
| 2023 | 126 | 6 |
| 2022 Mustang Mach E | 139 | 9 |
| 2021 Mustang Mach E | 351 | 13 |
See all Ford Mustang Mach E problems by year, every Ford model, or the Ford VIN decoder.
Similar Ford models
Embed this 2023 Ford Mustang Mach E badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2023 Ford Mustang Mach E?
Owners most often report electrical system, unknown or other, forward collision avoidance problems. The top one, electrical system, accounts for 52 complaints.
Was there a recall on the 2023 Ford Mustang Mach E?
Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Ford Mustang Mach E a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Mustang Mach E model years, the 2023 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.