2021 Ford Mustang Mach E Problems, Complaints & Recalls
- Compared with other Mustang Mach E years
- Far more complaints than other years 1st of 6 for complaints
- Safety recalls
- 13 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 351 complaints with NHTSA about the 2021 Ford Mustang Mach E. That is the most of any Mustang Mach E model year in the database (6 years). The most reported problem area is electrical system (155 complaints, 44%), typically at around 30,696 miles. Complaints mention 15 crashes, 1 fire, 9 injuries. There are 13 safety recalls covering this model year. NHTSA has opened 4 defect investigations involving it.
- 351owner complaints
- 13safety recalls
- 4NHTSA investigations
- 15complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2021 Ford Mustang Mach E problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System problems | 155 | 44% | 30,696 | “high voltage” (23%) | — |
| Forward Collision Avoidance problems | 106 | 30% | 30,000 | “front camera” (52%) | — |
| Power Train problems | 53 | 15% | 19,500 | “high voltage” (32%) | — |
| Unknown or Other | 50 | 14% | — | — | — |
| Fuel/propulsion System | 49 | 14% | — | — | — |
| Vehicle Speed Control | 37 | 11% | 14,750 | — | — |
| Lane Departure | 31 | 9% | 100 | — | — |
| Service Brakes | 31 | 9% | 40,400 | — | — |
| Engine | 17 | 5% | 29,700 | — | — |
| Steering | 15 | 4% | — | — | — |
| Visibility | 10 | 3% | 7,000 | — | — |
| Visibility/wiper | 10 | 3% | — | — | — |
| Back Over Prevention | 8 | 2% | 3,800 | — | — |
| Structure | 7 | 2% | 800 | — | — |
| Exterior Lighting | 4 | 1% | 24,500 | — | — |
| Latches/locks/linkages | 2 | 1% | 57,500 | — | — |
| Seat Belts | 2 | 1% | — | — | — |
| Suspension | 2 | 1% | 38,000 | — | — |
| Seats | 1 | 0% | — | — | — |
| Service Brakes, Hydraulic | 1 | 0% | 65,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2021 Ford Mustang Mach E recalls (13)
Tap a recall to see the problem, the risk and the fix.
Power train:driveline:differential unit
Problem: Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.
Risk: Differential pinion shaft fracture may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.
Fix: Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S50.
Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module
Problem: Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles that were repaired incorrectly under recall 24V777. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.
Risk: A loss of power brake assist can increase the distance required to stop the vehicle. Additionally, a disabled antilock brake system and/or stability control system can result in a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Fix: Dealers will update the ABS calibration software, free of charge. Owner notification letters were mailed September 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S81.
Electrical system:body control module:software; latches/locks/linkages:doors:latch
Problem: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Risk: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Fix: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Back over prevention:software
Problem: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):software
Problem: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.
Risk: An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.
Fix: Dealers will update the on-board software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S14.
Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module
Problem: Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.
Risk: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, a disabled antilock brake system and/or stability control system can result in a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Fix: Dealers will update the ABS calibration, free of charge. Owner notification letters were mailed November 5, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S65.
Electrical system:propulsion system:traction battery:management system/energy control module (bms/becm)
Problem: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
Risk: An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
Fix: Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
Electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):software
Problem: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.
Risk: An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.
Fix: Dealers will update the on-board software, free of charge. Owner notification letters were mailed on July 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S41.
Power train:automatic transmission:control module:software; vehicle speed control
Problem: Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.
Risk: Unintended acceleration, unintended deceleration, or a loss of drive power increases the risk of a crash.
Fix: The PCM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-800-436-7332. Ford's number for this recall is 22S29.
Seat belts:rear/other:anchorage
Problem: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 210, "Seat Belt Assembly Anchorages."
Risk: Improperly attached seat belts may not adequately restrain an occupant in a crash, increasing the risk of injury.
Fix: Dealers will repair the rear seat belt buckle attachments, free of charge. Owner notification letters were mailed January 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C36.
Visibility:windshield:critical fasteners
Problem: Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Risk: A windshield that separates from a vehicle during a crash can increase the risk of injury.
Fix: Dealers will remove and reinstall the windshield, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C22.
Visibility:fixed panaramic roof/sky light assembly
Problem: Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.
Risk: A roof panel that separates from a vehicle can become a road hazard, increasing the risk of a crash or injury.
Fix: Dealers will apply additional urethane adhesive, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S42.
Suspension:subframe/mounting bracket; structure:frame and members
Problem: Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.
Risk: Loose subframe bolts may reduce the vehicle's performance in a crash, increasing the risk of injury.
Fix: Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall began April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S09.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Collisions Involving Ford BlueCruise (EA25001) — opened Jan 17, 2025, still open.
- Collisions Involving Ford BlueCruise (PE24012) — opened Apr 25, 2024, closed Jan 17, 2025.
- High Voltage Battery Contactor Failure (RQ23004) — opened Aug 17, 2023, closed Dec 6, 2023, led to recall 23V687.
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
2021 model mustang Mache got a new High Voltage Battery Warning on the dashboard and asked to stop the vehicle. My car is Premium trim standard range, but other trims and extended range battery models were recalled for this exact issue earlier, but the premium trim standard range car was not…
I was involved in a car accident on the XXX I was in the turn lane and a second vehicle hit my driver side, spun me around, and I ended up facing the opposite direction. What occurred next is my safety complaint. The vehicle continued to travel forward and, in fact, accelerated and I was unable to…
The Pre-Collision Assist becomes suddenly unavailable when driving over uneven surfaces, including bumps and rumble strips. When the service center of my local ford dealer investigated this code, they discovered it is a software issue, and the only way to remedy the problem is to perform 5 software…
This is linked to tracking case 11768528. I wanted to provide the tsb: 23-2040. The fault causes the pre-collision assist to become disabled.
While accelerating on a highway on-ramp, the vehicle displayed Powertrain Malfunction/Reduced Power, a High-Voltage Battery Warning. Power was reduced while merging into traffic. The same warnings appeared at about 90,000 miles and cleared on their own. This is a Standard Range RWD Mach-E, which…
Other Ford Mustang Mach E years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Mustang Mach E | 1 | 2 |
| 2025 Mustang Mach E | 14 | 7 |
| 2024 Mustang Mach E | 47 | 5 |
| 2023 Mustang Mach E | 126 | 6 |
| 2022 Mustang Mach E | 139 | 9 |
| 2021 | 351 | 13 |
See all Ford Mustang Mach E problems by year, every Ford model, or the Ford VIN decoder.
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Frequently asked questions
What are the most common problems with the 2021 Ford Mustang Mach E?
Owners most often report electrical system, forward collision avoidance, power train problems. The top one, electrical system, accounts for 155 complaints.
Was there a recall on the 2021 Ford Mustang Mach E?
Yes, 13 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2021 Ford Mustang Mach E a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Mustang Mach E model years, the 2021 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.