2002 GMC Envoy XL Problems, Complaints & Recalls

Source: NHTSA · Updated Mar 29, 2021 · 70 owner complaints analyzed

Compared with other Envoy XL years
Far fewer complaints than other years 4th of 4 for complaints
NHTSA crash rating
Not rated

Owners have filed 70 complaints with NHTSA about the 2002 GMC Envoy XL. That ranks 4th out of 4 Envoy XL model years for complaints. The most reported problem area is electrical system (13 complaints, 19%), typically at around 100,000 miles. Complaints mention 2 crashes, 3 fires, 1 injury. There are 3 safety recalls covering this model year. NHTSA has opened 5 defect investigations involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2002 GMC Envoy XL problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System13 · ~100,000 mi
Fuel System, Gasoline13 · ~69,000 mi
Power Train13 · ~62,000 mi
Exterior Lighting11 · ~115,000 mi
Service Brakes, Hydraulic6 · ~34,000 mi
Latches/locks/linkages5 · ~40,000 mi
Structure5 · ~63,500 mi
Visibility5 · ~38,000 mi
Air Bags4 · ~42,038 mi
Engine and Engine Cooling4 · ~46,345 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System1319%100,000——
Fuel System, Gasoline1319%69,000——
Power Train1319%62,000——
Exterior Lighting1116%115,000——
Service Brakes, Hydraulic69%34,000——
Latches/locks/linkages57%40,000——
Structure57%63,500——
Visibility57%38,000——
Air Bags46%42,038——
Engine and Engine Cooling46%46,345——
Seat Belts46%74,000——
Suspension46%63,000——
Vehicle Speed Control34%82,000——
Equipment23%33,000——
Fuel/propulsion System23%190,842——
Steering23%35,500——
Tires23%99,000——
Unknown or Other23%107,500——
Electronic Stability Control (esc)11%———
Engine11%82,000——
Visibility/wiper11%82,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2005, with 17 complaints
2004: 8200482005: 172005172006: 112006112007: 7200772008: 7200872009: 1200912010: 5201052011: 1201112012: 5201252013: 2201322015: 1201512016: 3201632017: 220172

n = 70 complaints · Source: NHTSA

2002 GMC Envoy XL recalls (3)

Tap a recall to see the problem, the risk and the fix.

Latches/locks/linkages:doors:latchOct 27, 2005 · NHTSA campaign 05V494000 · 98,007 vehicles

Problem: Certain sport utility vehicles have a rear side closure latch that may not latch or unlatch due to corrosion caused by road splash, such as water and road salt. These vehicles were originally sold in or currently registered in the following states: connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia.

Risk: If the door is not latched properly and it goes unnoticed, it may open while the vehicle is in motion. If an unbelted occupant fell out of the vehicle, personal injuries could occur.

Fix: Dealers will install a seal along the lower part of the rocker panel to prevent intrusion of corrosive material, and inspect the rear side closure latches. Functional latches will be cleaned and lubricated. Non-functioning latches will be replaced. The recall began on february 24, 2006. Owners may contact chevrolet at 1-800-630-2438, gmc at 1-866-996-9463, or isuzu at 1-800-255-6727.

Exterior lighting:brake lightsNov 1, 2004 · NHTSA campaign 04V527000 · 871,473 vehicles

Problem: On certain sport utility vehicles, vibration and heat may cause the tail lamp/stop lamp bulb to loosen in its socket. If this occurs, the bulb may flicker and eventually become inoperative.

Risk: An inoperative brake lamp will not convey the driver's intention of stopping to drivers in following vehicles, and an inoperative rear turn signal lamp will not convey the driver's intention to turn to drivers in following vehicles. Both of these failures can increase the risk of a crash.

Fix: Dealers will inspect the tail lamp/stop lamp assemblies, and if necessary, replace them. The recall began on november 22, 2004. Owners should contact chevrolet at 1-800-630-2438, oldsmobile at 1-800-630-6537, buick at 1-866-608-8080, or gmc at 1-866-996-9463.

Visibility:windshield wiper/washerFeb 4, 2004 · NHTSA campaign 04V046000 · 581,394 vehicles

Problem: Certain sport utility vehicles have windshield wiper systems that will not turn on, cease operation while in use, fail to turn off/on by themselves (moisture sensitive wiper system), or have continuous windshield washer pump operation because the presence of water within the wiper modules can either cause a short circuit or can lead to the corrosion of components within the module.

Risk: Depending on the occurrence and weather situation, driver visibility could be reduced, which could result in a crash.

Fix: Dealers will cover the windshield wiper module vent hole with a patch. Also, the wiper motor, circuit board, and electrical connector will be inspected to signs of water intrusion and/or corrosion and be replaced as required. The recall began july 6, 2004. Owners should contact chevrolet at 1-800-630-2438; oldsmobile at 1-800-630-6537; or gmc at 1-866-996-9463.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Loss of Headlights (RQ17002) — opened Apr 24, 2017, closed Mar 29, 2021.
  • Fuel pump module leaks gasoline (EA07009) — opened Jul 10, 2007, closed Aug 28, 2008.
  • Fuel tank leak (PE07014) — opened Mar 13, 2007, closed Jun 12, 2007.
  • Fuel pump module leaks gasoline (PE07013) — opened Mar 12, 2007, closed Jul 10, 2007.
  • Brake lamp failure (EA04021) — opened Aug 3, 2004, closed Nov 4, 2004, led to recall 04V527000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Ive notice my front headlights have been getting worse for me to see at night. I don't see whats in front of me while driving at the last minute,anytime at night while driving i don't see turns, objects and other things till the last second. I haven't had a accident due to poor visibility.i feel…

Exterior Lighting · received Oct 25, 2017 · NHTSA complaint 11039749

In an accident on i75 when forced off road into trees ahd large tree dent in front fender. Airbag in front never deployed and driver side airbag had holes blown in it that damaged my left hand and armrest impact caused kidney to rupture and bleed.

Air Bags · received Apr 5, 2017 · NHTSA complaint 10970689

Tires are dry rotting at 30,000 miles

Tires · received Nov 23, 2016 · NHTSA complaint 10927627

Vehicle has a inlet fuel leak, a known issue on the gmc envoy xl 4x4, but has put a 150,000 mile cap on the recall which i find negligent as the issue still exist regardless of mileage, just seems like a way to worm out of responsibility.

Fuel/propulsion System · received Aug 30, 2016 · NHTSA complaint 10899587

When driving the vehicle all dash lights and gauges just stop working. They will come back on but this is a safety concern while driving on the highway. Also my headlights go on and off i have changed out the bulbs thinking that was the issue and no its not. On my way to work this morning at 530am…

Electronic Stability Control (esc) · received Aug 5, 2016 · NHTSA complaint 10893350

Other GMC Envoy XL years

2003 Envoy XL →

YearComplaintsRecalls
2006 Envoy XL1095
2004 Envoy XL1871
2003 Envoy XL2283
2002703

See all GMC Envoy XL problems by year, every GMC model, or the GMC VIN decoder.

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Frequently asked questions

What are the most common problems with the 2002 GMC Envoy XL?

Owners most often report electrical system, fuel system, gasoline, power train problems. The top one, electrical system, accounts for 13 complaints.

Was there a recall on the 2002 GMC Envoy XL?

Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2002 GMC Envoy XL a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Envoy XL model years, the 2002 has far fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.