2023 Hyundai Ioniq 5 Problems, Complaints & Recalls
- Compared with other Ioniq 5 years
- More complaints than other years 2nd of 6 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 388 complaints with NHTSA about the 2023 Hyundai Ioniq 5. That ranks 2nd out of 6 Ioniq 5 model years for complaints. The most reported problem area is electrical system (273 complaints, 70%), typically at around 16,154 miles. Complaints mention 12 crashes, 3 fires, 6 injuries. There are 4 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
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- 388owner complaints
- 4safety recalls
- 1NHTSA investigations
- 12complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Hyundai Ioniq 5 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System problems | 273 | 70% | 16,154 | “iccu failed” (18%) | — |
| Power Train problems | 72 | 19% | — | “check electrical” (18%) | — |
| Fuel/propulsion System problems | 67 | 17% | — | “check electrical” (22%) | — |
| Unknown or Other | 44 | 11% | — | — | — |
| Engine | 38 | 10% | — | — | — |
| Forward Collision Avoidance | 26 | 7% | 15,000 | — | — |
| Service Brakes | 24 | 6% | — | — | — |
| Vehicle Speed Control | 18 | 5% | — | — | — |
| Lane Departure | 9 | 2% | — | — | — |
| Exterior Lighting | 8 | 2% | — | — | — |
| Tires | 6 | 2% | — | — | — |
| Steering | 4 | 1% | — | — | — |
| Structure | 4 | 1% | — | — | — |
| Wheels | 4 | 1% | — | — | — |
| Air Bags | 3 | 1% | — | — | — |
| Back Over Prevention | 3 | 1% | — | — | — |
| Suspension | 3 | 1% | — | — | — |
| Visibility/wiper | 3 | 1% | — | — | — |
| Equipment | 1 | 0% | — | — | — |
| Hybrid Propulsion System | 1 | 0% | 500 | — | — |
| Seats | 1 | 0% | — | — | — |
| Visibility | 1 | 0% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Hyundai Ioniq 5 recalls (4)
Tap a recall to see the problem, the risk and the fix.
Electrical system:propulsion system:traction batteryPark outside
Problem: Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
Risk: A fire increases the risk of injury.
Fix: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 3, 2026.
Electrical system:propulsion system:charging:module:software; electrical system:12v/24v/48v battery
Problem: Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Electrical system:12v/24v/48v battery; electrical system:propulsion system:charging:module:software
Problem: Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Power train:driveline:driveshaft
Problem: Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Loss of Motive Power (PE23011) — opened Jun 8, 2023, closed Apr 17, 2024, led to recall 24V204.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
I was driving my vehicle and it suddenly lost all power. I had to stop in an unsafe place on the road and wait to get my car towed. I had previously been to the dealership three times to have recall and software updates done that weâre supposed to fix this issue. Apparently the ICCU to be a…
Vehicle was involved in a double fatal. After viewing of dashcam video I suspect a malfunction of the vehicle may have occurred. The video appears to show the vehicle continuously accelerating despite the sound of what may be the driver attempting to repeatedly mash on the brakes. EDR records do…
ICCU failure. Car went into limp mode then towed to dealership.
The contact owns a 2023 Hyundai Ioniq 5. The contact stated that while driving on the freeway, the vehicle shut off unexpectedly. The vehicle was coasted to the side of the road and parked. Moments later, the vehicle was restarted, and the vehicle drove normally. The contact stated that the failure…
We are reporting a suspected thermal runaway incident involving our recently purchased used 2023 Hyundai Ioniq 5 and have significant concerns regarding the vehicle's safety. **Vehicle Information** * Purchased XXX, 36,662 miles * Clean inspection and no accidents per Carfax **Incident Timeline â…
Other Hyundai Ioniq 5 years
← 2022 Ioniq 5 · 2024 Ioniq 5 →
| Year | Complaints | Recalls |
|---|---|---|
| 2027 Ioniq 5 | 1 | 0 |
| 2026 Ioniq 5 | 25 | 2 |
| 2025 Ioniq 5 | 297 | 9 |
| 2024 Ioniq 5 | 224 | 3 |
| 2023 | 388 | 4 |
| 2022 Ioniq 5 | 407 | 3 |
See all Hyundai Ioniq 5 problems by year, every Hyundai model, or the Hyundai VIN decoder.
Similar Hyundai models
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Frequently asked questions
What are the most common problems with the 2023 Hyundai Ioniq 5?
Owners most often report electrical system, power train, fuel/propulsion system problems. The top one, electrical system, accounts for 273 complaints.
Was there a recall on the 2023 Hyundai Ioniq 5?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Hyundai Ioniq 5 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Ioniq 5 model years, the 2023 has more complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.