2004 Hyundai Santa FE Suspension Problems

Source: NHTSA · Updated Dec 6, 2023 · 69 complaints analyzed

Owners have filed 69 complaints with NHTSA about suspension problems on the 2004 Hyundai Santa FE, 23% of all complaints for this model year. Half of the reports with a mileage happened before 91,315 miles. The words owners use most often: “coil spring” (55% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Coil spring: mentioned in 38 of 69 complaints (55%)
  • Front passenger: mentioned in 12 of 69 complaints (17%)
  • Loud noise: mentioned in 9 of 69 complaints (13%)
  • Driveway heard: mentioned in 5 of 69 complaints (7%)

At what mileage do suspension problems happen?

Based on 57 complaints that reported the odometer reading.

Under 10k miles0 · 0%
10k–25k miles3 · 5%
25k–50k miles5 · 9%
50k–75k miles10 · 18%
75k–100k miles16 · 28%
100k–150k miles15 · 26%
150k+ miles8 · 14%

How serious are the reports?

None of the 69 complaints report a crash, fire or injury.

Hyundai Santa FE suspension complaints by model year

Peak: 2001, with 76 complaints
2001: 762001762002: 592003: 5620032004: 692005: 2120052006: 132007: 3020072008: 112009: 720092010: 142011: 1620112012: 142013: 2320132014: 62015: 220152016: 22017: 1020172019: 12020: 120202022: 12025: 320252026: 1

n = 436 complaints · Source: NHTSA

Model yearSuspension complaintsShare of that yearMedian miles
2026 Santa FE13%—
2025 Santa FE32%11,000
2022 Santa FE10%—
2020 Santa FE10%—
2019 Santa FE10%—
2017 Santa FE101%20,000
2016 Santa FE21%30,700
2015 Santa FE21%25
2014 Santa FE61%17,900
2013 Santa FE234%11,100
2012 Santa FE144%99,694
2011 Santa FE169%53,000
2010 Santa FE145%76,000
2009 Santa FE72%88,703
2008 Santa FE112%80,000
2007 Santa FE304%78,838
2006 Santa FE1312%83,801
2005 Santa FE2110%85,650
2004 Santa FE6923%91,315
2003 Santa FE5618%120,000
2002 Santa FE5936%133,500
2001 Santa FE7636%120,000

When owners reported it

Peak: 2014, with 17 complaints
2004: 1200412007: 1200712008: 1200812009: 1200912011: 162011162012: 4201242013: 102013102014: 172014172015: 5201552016: 5201652017: 1201712018: 3201832019: 3201932020: 120201

n = 69 complaints · Source: NHTSA

Related recalls (1)

Suspension:front:springs:coil springsJul 18, 2014 · NHTSA campaign 14V435000 · 271,773 vehicles

Problem: Hyundai Motor Company (Hyundai) is recalling certain model Year 2001-2006 Santa Fe vehicles manufactured from March 31, 2000, through February 15, 2006, that are registered and operated, or which were originally sold and registered, in the following 20 “salt belt" states and the District of Columbia: Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. The affected vehicles may experience front coil spring corrosion from road salt, causing the coil spring to fracture and make contact with the tire.

Risk: If the front coil spring fractures due to corrosion it could cause the coil spring to make contact with the tire, possibly puncturing the tire and increasing the risk of a vehicle crash.

Fix: Hyundai will notify owners, and dealers will inspect and if necessary replace the coil spring, free of charge. The recall began on October 24, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 124.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

IT HAD 124 RECALL NHTSA 14V43500 I CALL HYUNDAI OFF GOVERNMENT SITE TOLD THEM ABOUT 124 AND BROKEN SPRING THEY SET UP APPOINTMENT SO THEY ONLY PUT ON BRACKETS BUT NO SPRING WANTED $1004 FOR THE STRUT SPRING ON THEY TOLD ME ON CALL CENTER THEY REPLACE SPRING AS IT SAID ON NHTSA SITE THEY WOULD NOT…

Received Jan 3, 2020 · NHTSA complaint 11296864

I just got it a few months ago and happened to look up recalls,and seen 3 i took it to a hyundai dealership and they said there were just 2 but one was suspension and they haven't called me about it in around a month nowb

Received Oct 24, 2019 · NHTSA complaint 11270897

THIS WAS COVERED BY HYUNDIA RECALL CAMPAIGN 124. I FILLED UNDER CASE # 9878948. SPRING REPAIR 2/12/14, SOLD CAR 4/5/14, RECALL 2/4/15. THEY ONLY WOULD PAY FOR $318 OF THE $917 TOTAL REPAIR AND SAID IT HAS TO GO TO A HYUNDIA DEALERSHIP. THEY REFUSED TO PAY FOR THE SENSERS, STRUT MOUNTS , SWAY BAR…

Received Mar 13, 2019 · NHTSA complaint 11186631
Hyundai Santa FE
2024_Hyundai_Santa_Fe_(MX5) in Böblingen. Representative photo; appearance varies by model year. Photo: Alexander Migl, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2004 Hyundai Santa FEs have suspension problems?

No. NHTSA has 69 owner complaints about suspension for the 2004 Hyundai Santa FE (23% of the 303 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2004 Hyundai Santa FE suspension?

Yes: 1 safety recall list suspension. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

At what mileage do suspension problems start?

The median reported mileage is 91,315 miles: half of the reports with a mileage came before that.

What do owners say about suspension problems on the 2004 Hyundai Santa FE?

The most frequent phrase is “coil spring”, in 38 of 69 complaints, followed by “front passenger” (12).

See all 2004 Hyundai Santa FE problems or suspension problems across all Santa FE years.