2014 Infiniti Q50 Steering Problems
Owners have filed 78 complaints with NHTSA about steering problems on the 2014 Infiniti Q50, 46% of all complaints for this model year. Half of the reports with a mileage happened before 3,450 miles. The words owners use most often: “chassis control” (14% of reports).
- 78steering complaints
- 3,450median miles at failure
- 5mention a crash
- 2mention an injury
- 2related recalls
- 16%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Chassis control: mentioned in 11 of 78 complaints (14%)
- Adaptive steering: mentioned in 11 of 78 complaints (14%)
- Cold weather: mentioned in 6 of 78 complaints (8%)
- Wheel locked: mentioned in 6 of 78 complaints (8%)
At what mileage do steering problems happen?
Based on 68 complaints that reported the odometer reading.
How serious are the reports?
Of 78 complaints, 5 mention a crash, 2 an injury.
Infiniti Q50 steering complaints by model year
When owners reported it
Related recalls (2)
Steering:automated/adaptive steering; steering:electric power assist system
Problem: Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Risk: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Fix: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Steering:automated/adaptive steering; steering:electric power assist system
Problem: Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
Risk: The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
Fix: Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
Manually have to unlock the shifter to put into gear with a key and the steering wheel is at 90 degrees all the way to the right and won't move back to standard positioning while driving.
The contact owns a 2014 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the steering wheel felt loose and made an abnormal knocking sound while making a turn. There was no warning light illuminated. The contact was able to manually move the steering column from…
Recall number 16v430000 recall date 06/12/2016 steering wheel locks up when turning and steering wheel turns upside down must turn vehicle off then turn back on for steering wheel to correct its self its very dangerous to drive i called my local dealer they said they never heard of such recall and…
Frequently asked questions
Do all 2014 Infiniti Q50s have steering problems?
No. NHTSA has 78 owner complaints about steering for the 2014 Infiniti Q50 (46% of the 169 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2014 Infiniti Q50 steering?
Yes: 2 safety recalls list steering. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do steering problems start?
The median reported mileage is 3,450 miles: half of the reports with a mileage came before that.
What do owners say about steering problems on the 2014 Infiniti Q50?
The most frequent phrase is “chassis control”, in 11 of 78 complaints, followed by “adaptive steering” (11).
See all 2014 Infiniti Q50 problems or steering problems across all Q50 years.