Infiniti Q50 Steering Problems
Owners have filed 124 complaints with NHTSA about steering problems on the Infiniti Q50 across 7 model years. The 2014 model year has the most (78). The words owners use most often: “adaptive steering” (13% of reports).
- 124steering complaints
- —median miles at failure
- 8mention a crash
- 3mention an injury
- 3related recalls
- 19%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Adaptive steering: mentioned in 16 of 124 complaints (13%)
- Chassis control: mentioned in 14 of 124 complaints (11%)
- Turn wheel: mentioned in 7 of 124 complaints (6%)
At what mileage do steering problems happen?
Based on 87 complaints that reported the odometer reading.
How serious are the reports?
Of 124 complaints, 8 mention a crash, 3 an injury.
Infiniti Q50 steering complaints by model year
When owners reported it
Related recalls (3)
Suspension:rear:axle:spindle; steering:linkages:knuckle:spindle:arm
Model years: 2021
Problem: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Risk: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Fix: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
Steering:automated/adaptive steering; steering:electric power assist system
Model years: 2014, 2015, 2016
Problem: Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Risk: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Fix: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Steering:automated/adaptive steering; steering:electric power assist system
Model years: 2014
Problem: Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
Risk: The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
Fix: Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
I took my car in for a steering problem to the dealer. The car is weaving out of the lane when it hits uneven pavement. They looked at the car and did a wheel alignment. After that I noticed that the car was still weaving on uneven pavement. After some months I took it back to another dealer. They…
The Steering Assembly is faulty in the vehicle. I purchase this vehicle as a used Certified preowned vehicle from Hart Infinity in Connecticut. I looked at several one year old Infiniti's as I had an accident in my 2019 and it was totaled. As I was looking, I notices that several of the vehicles…
After starting the car the steering wheel jumps off center and the steering is all over the place. have to start the car again and the steering wheel jumps the other direction. I strongly suggest this is exactly what the June 13, 2016 NHTSA campaign number 16V43000 the software may reduce steering…
Direct adaptive steering experienceing at start up altering the vehicles steering and responsiveness and turning radius does not work and is increasing the risk of a crash. Very unsafe to drive. There is a recall 16v430000 on this very problem. Have been told by dealership and nissan motors that my…
steering feels loose and jumpy. dealer said it was mis-aligned, but that didnt fix the issue. car feels disconnected from road at times and making it hard to keep straight.
Frequently asked questions
Do all Infiniti Q50s have steering problems?
No. NHTSA has 124 owner complaints about steering for the Infiniti Q50. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Infiniti Q50 steering?
Yes: 3 safety recalls list steering. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about steering problems on the Infiniti Q50?
The most frequent phrase is “adaptive steering”, in 16 of 124 complaints, followed by “chassis control” (14).
See all Infiniti Q50 problems.