2015 Infiniti QX60 Hybrid Problems, Complaints & Recalls

Source: NHTSA · Updated Aug 7, 2023 · 3 owner complaints analyzed

Compared with other QX60 Hybrid years
Not enough data 2nd of 4 for complaints
NHTSA crash rating
5 out of 5 stars

Owners have filed 3 complaints with NHTSA about the 2015 Infiniti QX60 Hybrid. That ranks 2nd out of 4 QX60 Hybrid model years for complaints. The most reported problem area is power train (2 complaints, 67%), typically at around 19,300 miles. There are 2 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2015 Infiniti QX60 Hybrid problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Power Train2 · ~19,300 mi
Service Brakes1 · ~7,000 mi
Unknown or Other1 · ~7,000 mi
Vehicle Speed Control1 · ~7,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Power Train267%19,300——
Service Brakes133%7,000——
Unknown or Other133%7,000——
Vehicle Speed Control133%7,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2016, with 1 complaints
2016: 1201612017: 1201712018: 120181

n = 3 complaints · Source: NHTSA

2015 Infiniti QX60 Hybrid recalls (2)

Tap a recall to see the problem, the risk and the fix.

Engine and engine cooling:engine:engine control module (ecu/ecm):software; hybrid propulsion systemOct 4, 2021 · NHTSA campaign 21V774000 · 7,634 vehicles

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

Fix: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Air bags:sensor:occupant classificationApr 26, 2016 · NHTSA campaign 16V244000 · 3,296,947 vehicles

Problem: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Fix: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

When at a full stop the vehicle has a hard time moving/accelerating. I take my foot completely off the brake and the vehicle will not move. When i press the gas, the vehicle will jerk very badly and jump like it is a stick shift, but it is not. When it finally gets moving it continues to jerk…

Service Brakes · received Mar 23, 2018 · NHTSA complaint 11081064

The vehicle does not accelerate when commanded using the accelerator pedal, there is a revving then a sudden jerk forward. This happens when driving at low speeds, in stop and go conditions and when changing lanes or attempting to pass. The vehicle also has a tendency to jerk or surge forward in…

Power Train · received Jan 20, 2017 · NHTSA complaint 10946581

Transmission slips and then surges. Very frequently, when the accelerator pedal is depressed there is no acceleration without significant delay. The vehicle surges in heavy traffic situations and on more than occasion, has caused near accidents. The vehicle does this in stop and go driving…

Power Train · received Sep 20, 2016 · NHTSA complaint 10908083

Other Infiniti QX60 Hybrid years

← 2014 QX60 Hybrid · 2016 QX60 Hybrid →

YearComplaintsRecalls
2017 QX60 Hybrid01
2016 QX60 Hybrid02
201532
2014 QX60 Hybrid314

See all Infiniti QX60 Hybrid problems by year, every Infiniti model, or the Infiniti VIN decoder.

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Frequently asked questions

What are the most common problems with the 2015 Infiniti QX60 Hybrid?

Owners most often report power train, service brakes, unknown or other problems. The top one, power train, accounts for 2 complaints.

Was there a recall on the 2015 Infiniti QX60 Hybrid?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2015 Infiniti QX60 Hybrid a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other QX60 Hybrid model years, the 2015 has too little data to compare, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.