2016 Infiniti QX60 Hybrid Problems, Complaints & Recalls

Source: NHTSA · Updated Aug 7, 2023 · 0 owner complaints analyzed

Compared with other QX60 Hybrid years
Not enough data 3rd of 4 for complaints
NHTSA crash rating
Not rated

NHTSA has received no owner complaints about the 2016 Infiniti QX60 Hybrid so far. There are 2 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

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2016 Infiniti QX60 Hybrid recalls (2)

Tap a recall to see the problem, the risk and the fix.

Engine and engine cooling:engine:engine control module (ecu/ecm):software; hybrid propulsion systemOct 4, 2021 · NHTSA campaign 21V774000 · 7,634 vehicles

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

Fix: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Air bags:sensor:occupant classificationApr 26, 2016 · NHTSA campaign 16V244000 · 3,296,947 vehicles

Problem: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Fix: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.

Other Infiniti QX60 Hybrid years

← 2015 QX60 Hybrid · 2017 QX60 Hybrid →

YearComplaintsRecalls
2017 QX60 Hybrid01
201602
2015 QX60 Hybrid32
2014 QX60 Hybrid314

See all Infiniti QX60 Hybrid problems by year, every Infiniti model, or the Infiniti VIN decoder.

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Frequently asked questions

What are the most common problems with the 2016 Infiniti QX60 Hybrid?

NHTSA has no owner complaints on file yet.

Was there a recall on the 2016 Infiniti QX60 Hybrid?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2016 Infiniti QX60 Hybrid a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other QX60 Hybrid model years, the 2016 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.