2017 Jaguar XJ Problems, Complaints & Recalls

Source: NHTSA · Updated Sep 14, 2020 · 2 owner complaints analyzed

Compared with other XJ years
Not enough data 14th of 21 for complaints
NHTSA crash rating
Not rated

Owners have filed 2 complaints with NHTSA about the 2017 Jaguar XJ. That ranks 14th out of 21 XJ model years for complaints. The most reported problem area is electrical system (2 complaints, 100%), typically at around 10,250 miles. There are 3 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2017 Jaguar XJ problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System2 · ~10,250 mi
Exterior Lighting1 · ~4,500 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System2100%10,250——
Exterior Lighting150%4,500——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2018, with 1 complaints
2018: 1201812019: 120191

n = 2 complaints · Source: NHTSA

2017 Jaguar XJ recalls (3)

Tap a recall to see the problem, the risk and the fix.

Air bags: air bag/restraint control module:software; air bags:frontalSep 12, 2020 · NHTSA campaign 20V557000 · 12 vehicles

Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.

Risk: Failure of the air bags to deploy properly increases the risk of injury in a crash.

Fix: Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.

Electrical system: instrument cluster/panelOct 26, 2017 · NHTSA campaign 17V678000 · 7,036 vehicles

Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.

Risk: A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.

Fix: Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H056.

Air bags:frontal:passenger side:inflator moduleDec 29, 2016 · NHTSA campaign 16V943000 · 16 vehicles

Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2016-2017 Jaguar XJ vehicles manufactured September 12, 2016, to October 26, 2016. The affected vehicles have a front passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.

Risk: In the event of a crash of sufficient severity, the front passenger air bag may not deploy as required, increasing the risk of injury.

Fix: Jaguar will notify owners, and dealers will replace the front passenger air bag, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J080.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

TL* THE CONTACT OWNS A 2017 JAGUAR XJ. WHILE DRIVING 75 MPH, THE STEERING WHEEL, SEATS, AND EXTERIOR MIRRORS RETURNED TO THEIR DEFAULT POSITIONS. THE VEHICLE WAS TAKEN TO JAGUAR BETHESDA (11617 OLD GEORGETOWN RD #100, NORTH BETHESDA, MD 20852, [redacted]), BUT THEY WERE UNABLE TO DUPLICATE THE…

Electrical System · received Jul 10, 2019 · NHTSA complaint 11230668

I received a recall letter in the mail involving the instrument panel randomly going dark and/or resetting during performance. I have attempted to contact the dealership/jaguar corporate to schedule this issue to be taken care of as i do worry about it going dark during commute and causing an…

Electrical System · received Nov 20, 2018 · NHTSA complaint 11152981

Other Jaguar XJ years

← 2016 XJ · 2018 XJ →

See all Jaguar XJ problems by year, every Jaguar model, or the Jaguar VIN decoder.

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Frequently asked questions

What are the most common problems with the 2017 Jaguar XJ?

Owners most often report electrical system, exterior lighting problems. The top one, electrical system, accounts for 2 complaints.

Was there a recall on the 2017 Jaguar XJ?

Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2017 Jaguar XJ a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other XJ model years, the 2017 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.