2016 Jayco Travel Trailer White Hawk Problems, Complaints & Recalls

Source: NHTSA · Updated Jun 30, 2019 · 5 owner complaints analyzed

Compared with other White Hawk years
Not enough data 2nd of 10 for complaints
NHTSA crash rating
Not rated

Owners have filed 5 complaints with NHTSA about the 2016 Jayco Travel Trailer White Hawk. That ranks 2nd out of 10 White Hawk model years for complaints. The most reported problem area is suspension (5 complaints, 100%), typically at around 2,610 miles. There are 2 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2016 Jayco Travel Trailer White Hawk problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Suspension5 · ~2,610 mi
Wheels2
Service Brakes1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Suspension5100%2,610——
Wheels240%———
Service Brakes120%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2018, with 3 complaints
2017: 1201712018: 3201832019: 120191

n = 5 complaints · Source: NHTSA

2016 Jayco Travel Trailer White Hawk recalls (2)

Tap a recall to see the problem, the risk and the fix.

Electrical system: integrated trailer brake controlJul 27, 2016 · NHTSA campaign 16V560000 · 3,085 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.

Risk: A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.

Fix: Jayco will notify owners, and dealers will remove the Sway Command system from the affected travel trailers, free of charge. The recall began on August 3, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.

Suspension:rear:axle:non-powered axle assemblyMar 17, 2016 · NHTSA campaign 16V158000 · 10 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain model year 2016 White Hawk travel trailers, model 25BHS, manufactured on March 3, 2016. The affected trailers were incorrectly built on axles rated for 3000 lbs., when they should have been built with axles that have a capacity of 3500 lbs.

Risk: If the trailer is loaded to the capacity listed on the label, trailer handling may be affected, increasing the risk of a crash.

Fix: All of the affected trailers have been quarantined at Jayco dealers prior to their sale and thus no owner notification letters will be sent. Dealers will install the correct axles, free of charge. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901291.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Travel trailer has wide stance axles manufactured by lippert components inc. The axles measure 2 3/8" diameter and the rear axle bent permanently causing excessive wear to the inside edge of the rear tires and leading to potential tire failure. Prior white hawk model years including 2012 had same…

Suspension · received Jun 30, 2019 · NHTSA complaint 11228483

On july 25,2018 lippert replaced a bent axle on my white hawk tt. I started my drive towards home and after less than 8 hours of driving the new axle bent. This occured on interstate 70 as i was going around indianapolis, in. The axles on this travel trailer are each rated at 3.500 lbs and the…

Wheels · received Jul 31, 2018 · NHTSA complaint 11114994

THE AXLES ON MY CAMPER HAVE BEEN REPLACED 4 TIMES. EACH TIME WITH THE SAME AXLE. WITH NO OTHER MODIFICATIONS. THE FIRST TIME ONLY THE REAR AXLE BENT BUT I WAS ABLE TO DRIVE BACK TO THE DEALER IN CT. THE SECOND TIME BOTH AXLES BENT AND IN THE FROM RIGHT WHEEL THE BREAKS, BEARINGS, BUSHING, HUB AND…

Service Brakes · received Jul 19, 2018 · NHTSA complaint 11112473

Questions concerning axle weight ratings under rv travel trailers. Purchased new 2016 jayco, white hawk, 28dsbh travel trailer weighing 6392 lbs. Unloaded, with tandem 3500 lb. Axles. Maximum loaded weight of trailer 7500 lbs. According to sticker on the unit. This is 500 lbs. Over the 7000 lbs…

Suspension · received Jul 15, 2018 · NHTSA complaint 11111435

TL* THE CONTACT OWNS A 2016 JAYCO WHITE HAWK. THE CONTACT STATED THAT, HE NOTICED THAT THE REAR TIRES WERE MAKING AN ABNORMAL NOISE. THE CONTACT STATED THAT HE INSPECTED UNDERNEATH THE VEHICLE WHEN HE NOTICED THAT BOTH AXEL'S WERE RATED AT 3LBS EACH. THE CONTACT THEN REFERENCED NHTSA CAMPAIGN…

Suspension · received Aug 2, 2017 · NHTSA complaint 11012422

Other Jayco Travel Trailer White Hawk years

← 2015 White Hawk · 2017 White Hawk →

See all Jayco Travel Trailer White Hawk problems by year, every Jayco Travel Trailer model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2016 Jayco Travel Trailer White Hawk?

Owners most often report suspension, wheels, service brakes problems. The top one, suspension, accounts for 5 complaints.

Was there a recall on the 2016 Jayco Travel Trailer White Hawk?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2016 Jayco Travel Trailer White Hawk a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other White Hawk model years, the 2016 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.