2020 Jayco Travel Trailer White Hawk Problems, Complaints & Recalls

Source: NHTSA · Updated Feb 12, 2026 · 6 owner complaints analyzed

Compared with other White Hawk years
Not enough data 1st of 10 for complaints
NHTSA crash rating
Not rated

Owners have filed 6 complaints with NHTSA about the 2020 Jayco Travel Trailer White Hawk. That is the most of any White Hawk model year in the database (10 years). The most reported problem area is equipment (3 complaints, 50%). There are 4 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2020 Jayco Travel Trailer White Hawk problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Equipment3
Suspension3 · ~500 mi
Structure2
Unknown or Other1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Equipment350%———
Suspension350%500——
Structure233%———
Unknown or Other117%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2021, with 2 complaints
2021: 2202122022: 2202222024: 1202412026: 120261

n = 6 complaints · Source: NHTSA

2020 Jayco Travel Trailer White Hawk recalls (4)

Tap a recall to see the problem, the risk and the fix.

Equipment:recreational vehicle/trailer:lpg systemsJun 4, 2021 · NHTSA campaign 21V425000 · 87,649 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Equipment:appliance:oven/stove/cooktopMar 17, 2021 · NHTSA campaign 21V184000 · 18,636 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Risk: A gas leak can increase the risk of a fire.

Fix: Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901566.

Structure:emergency:escape/egress/exitDec 10, 2019 · NHTSA campaign 19V873000 · 51 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.

Risk: In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.

Fix: Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.

Service brakes, electricJul 9, 2019 · NHTSA campaign 19V516000 · 103 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk Travel Trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.

Risk: If the trailer separates from the tow vehicle, the breakaway switch may not activate the trailer brakes, increasing the risk of a crash.

Fix: Jayco will notify owners, and dealers will inspect the breakaway switch for proper wiring , rewiring it as necessary, free of charge. The recall began July 12, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901438.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The contact owns a 2020 Jayco Travel Trailer White Hawk. The contact stated that while hauling the trailer, the rear end started wobbling and became unstable. There was an abnormal creaking sound coming from the RV while reversing. The vehicle was taken to the local service center, and it was…

Structure · received Feb 12, 2026 · NHTSA complaint 11717623

Heating up water on stove, glass bi-fold, shattered all over on the cool down. Stove burner was on for a very short time. This was the second time this happened. Unit is close to new and will not use glass structure again. Could get a serious injury.

Unknown or Other · received Mar 29, 2024 · NHTSA complaint 11580092

While driving down interstate rear axle hanger fell from frame of trailer allowing trailer to drop on rear taking weight from towed vehicle allowing it to become uncontrollable. was able to get stopped but was unable to move trailer from road do to axle alignment . a less experianced driver might…

Suspension · received Sep 10, 2022 · NHTSA complaint 11483768

The contact owns a 2020 Jayco White Hawk Travel Trailer. The contact received notification of NHTSA Campaign Numbers: 21V425000 (Equipment) however, the part for the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The…

Equipment · received Jan 13, 2022 · NHTSA complaint 11447399

The contact owns a 2020 Jayco White Hawk. The contact received notification of NHTSA campaign number: 21V184000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was confirmed that the part was not available. The contact stated that…

Equipment · received Jun 22, 2021 · NHTSA complaint 11421802

Other Jayco Travel Trailer White Hawk years

← 2019 White Hawk · 2021 White Hawk →

See all Jayco Travel Trailer White Hawk problems by year, every Jayco Travel Trailer model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2020 Jayco Travel Trailer White Hawk?

Owners most often report equipment, suspension, structure problems. The top one, equipment, accounts for 3 complaints.

Was there a recall on the 2020 Jayco Travel Trailer White Hawk?

Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2020 Jayco Travel Trailer White Hawk a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other White Hawk model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.