2019 Jayco Travel Trailer White Hawk Problems, Complaints & Recalls

Source: NHTSA · Updated Sep 14, 2021 · 4 owner complaints analyzed

Compared with other White Hawk years
Not enough data 3rd of 10 for complaints
NHTSA crash rating
Not rated

Owners have filed 4 complaints with NHTSA about the 2019 Jayco Travel Trailer White Hawk. That ranks 3rd out of 10 White Hawk model years for complaints. The most reported problem area is equipment (3 complaints, 75%). There are 7 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2019 Jayco Travel Trailer White Hawk problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Equipment3
Service Brakes1 · ~40,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Equipment375%———
Service Brakes125%40,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2021, with 3 complaints
2020: 1202012021: 320213

n = 4 complaints · Source: NHTSA

2019 Jayco Travel Trailer White Hawk recalls (7)

Tap a recall to see the problem, the risk and the fix.

Equipment:recreational vehicle/trailer:lpg systemsJun 4, 2021 · NHTSA campaign 21V425000 · 87,649 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Equipment:appliance:oven/stove/cooktopMar 17, 2021 · NHTSA campaign 21V184000 · 18,636 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Risk: A gas leak can increase the risk of a fire.

Fix: Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901566.

Structure:emergency:escape/egress/exitDec 10, 2019 · NHTSA campaign 19V873000 · 51 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.

Risk: In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.

Fix: Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.

Service brakes, electricJul 9, 2019 · NHTSA campaign 19V516000 · 103 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk Travel Trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.

Risk: If the trailer separates from the tow vehicle, the breakaway switch may not activate the trailer brakes, increasing the risk of a crash.

Fix: Jayco will notify owners, and dealers will inspect the breakaway switch for proper wiring , rewiring it as necessary, free of charge. The recall began July 12, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901438.

Suspension:rear:axle:non-powered axle assemblyNov 30, 2018 · NHTSA campaign 18V851000 · 149 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2019 Jayco White Hawk, Jay Flight SLX, and Jay Feather travel trailers. The inner wheel hub bearings may not have been sufficiently greased, which can cause the bearings to overheat and fail.

Risk: If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.

Fix: Jayco will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began December 21, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901422.

Suspension:rear:axle:non-powered axle assemblySep 12, 2018 · NHTSA campaign 18V618000 · 416 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2019 Jayco White Hawk, Jay Flight, and Jay Flight SLX travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Risk: The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.

Fix: Jayco will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 18, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901410.

Equipment:recreational vehicle/trailerJul 5, 2018 · NHTSA campaign 18V449000 · 202 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2019 Jayco White Hawk recreational trailers. The screws that secure the ladder steps to the ladder rail may break, which can cause occupants to fall.

Risk: If the ladder steps do not remain properly secured when stepped on, the user may fall, increasing the risk of injury.

Fix: Jayco has notified owners, and dealers will replace the #8 screws with heavier #10 screws, free of charge. The recall began on July 30, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901404.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The contact owns a 2019 Jayco White Hawk. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact…

Equipment · received Sep 14, 2021 · NHTSA complaint 11432897

The contact owns a 2019 Jayco White Hawk. The contact received notification for NHTSA Campaign Number: 21V179000 (Equipment) however, the part to do the recall repair was not available. The dealer had been notified about the recall however, the contact was informed that the part was not yet…

Equipment · received Aug 2, 2021 · NHTSA complaint 11427419

The contact owns a 2019 Jayco White Hawk. The contact received a recall notification for NHTSA Campaign Number: 21V184000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…

Equipment · received Jul 14, 2021 · NHTSA complaint 11424816

While driving at highway speed, i received a warning that the trailer had disconnected. I had no trailer brakes on either axle. I later traced the problem to the use of insulation displacement connectors (idc) used on very small wire.*dt consumer stated he is unsure weather there was corrosion but…

Service Brakes · received Aug 24, 2020 · NHTSA complaint 11350933

Other Jayco Travel Trailer White Hawk years

← 2018 White Hawk · 2020 White Hawk →

See all Jayco Travel Trailer White Hawk problems by year, every Jayco Travel Trailer model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2019 Jayco Travel Trailer White Hawk?

Owners most often report equipment, service brakes problems. The top one, equipment, accounts for 3 complaints.

Was there a recall on the 2019 Jayco Travel Trailer White Hawk?

Yes, 7 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2019 Jayco Travel Trailer White Hawk a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other White Hawk model years, the 2019 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.