2000 Jeep Cherokee Problems, Complaints & Recalls

Source: NHTSA · Updated Aug 26, 2019 · 369 owner complaints analyzed

Compared with other Cherokee years
About as many complaints as other years 11th of 19 for complaints
NHTSA crash rating
Not rated

Owners have filed 369 complaints with NHTSA about the 2000 Jeep Cherokee. That ranks 11th out of 19 Cherokee model years for complaints. The most reported problem area is service brakes, hydraulic (104 complaints, 28%), typically at around 16,000 miles. Complaints mention 26 crashes, 40 fires, 23 injuries. There is 1 safety recall covering this model year. NHTSA has opened 1 defect investigation involving it.

Jeep Cherokee
26 Jeep Cherokee Limited - Shot at the Arizona International Auto Show in Phoenix AZ. Representative photo; appearance varies by model year. Photo: HJUdall, CC0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2000 Jeep Cherokee problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Service Brakes, Hydraulic104 · ~16,000 mi
Engine and Engine Cooling53 · ~69,000 mi
Electrical System44 · ~85,000 mi
Suspension33 · ~56,450 mi
Power Train29 · ~65,325 mi
Air Bags26 · ~83,000 mi
Seats22 · ~116,000 mi
Steering22 · ~84,500 mi
Fuel System, Gasoline17 · ~54,163 mi
Tires13 · ~45,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Service Brakes, Hydraulic problems10428%16,000“front end” (18%)—
Engine and Engine Cooling problems5314%69,000“oil pressure” (15%)$2,700
Electrical System4412%85,000——
Suspension339%56,450——
Power Train298%65,325——
Air Bags267%83,000——
Seats226%116,000——
Steering226%84,500——
Fuel System, Gasoline175%54,163——
Tires134%45,000——
Engine123%133,500——
Unknown or Other113%126,000——
Latches/locks/linkages103%81,500——
Vehicle Speed Control103%21,000——
Visibility92%80,000——
Wheels92%44,000——
Exterior Lighting72%118,000——
Structure72%90,000——
Equipment51%53,200——
Seat Belts41%49,000——
Fuel/propulsion System21%140,000——
Electronic Stability Control (esc)10%237,318——
Fuel System, Other10%150——
Service Brakes10%41,777——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2001, with 91 complaints
1999: 219992000: 332001: 912001912002: 592003: 3520032004: 282005: 1920052006: 92007: 1120072008: 152009: 720092010: 102011: 920112012: 42013: 820132014: 82015: 1020152016: 32017: 120172018: 42019: 32019

n = 369 complaints · Source: NHTSA

2000 Jeep Cherokee recalls (1)

Tap a recall to see the problem, the risk and the fix.

Fuel system, gasoline:fuel injection system:injectorsApr 8, 2002 · NHTSA campaign 02V104000 · 1,115,322 vehicles

Problem: On certain sport utility vehicles equipped with a 4.0l engine only, the design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location.

Risk: This could result in a vehicle fire.

Fix: Dealers will install a manifold shield to modify the air flow characteristics and to prevent the accumulation of debris in the area of the #3 cylinder. Owner notification began may 13, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Crash Related Fuel Tank Fires (EA12005) — opened Jun 12, 2012, closed Nov 14, 2014, led to recall 13V252000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Tl* the contact owns a 2000 jeep cherokee. After inserting the key into the ignition switch, the vehicle would not start and a message indicating the key was not recognized was displayed. The vehicle was not diagnosed or repaired. Lindsey chrysler (8100 centreville rd, manassas, va) was notified of…

Electrical System · received Aug 26, 2019 · NHTSA complaint 11246440

I have tried to reach out to transamerican auto parts in regards to recall 18e-072 and after being on hold for hours and multiple emails, i am not able to contact them.

Suspension · received Mar 8, 2019 · NHTSA complaint 11185411

Brake light started coming on intermittently, but is now on constantly. Once in a great while it will not light up when starting the car, but most of the time it comes on when starting the car and stays on continuously.

Air Bags · received Jan 30, 2019 · NHTSA complaint 11173155

Engine leak bad seat and brake light i need some help please replace rear wipe,

Air Bags · received Nov 25, 2018 · NHTSA complaint 11153595

Tl* the contact owns a 2000 jeep cherokee. While attempting to start the vehicle, a loud ticking noise emerged from the engine compartment. The vehicle was taken to an independent mechanic who determined that the engine failed and needed replacement. The vehicle was not taken to the dealer for…

Engine · received Nov 15, 2018 · NHTSA complaint 11151744

Other Jeep Cherokee years

← 1999 Cherokee · 2001 Cherokee →

See all Jeep Cherokee problems by year, every Jeep model, or the Jeep VIN decoder.

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Frequently asked questions

What are the most common problems with the 2000 Jeep Cherokee?

Owners most often report service brakes, hydraulic, engine and engine cooling, electrical system problems. The top one, service brakes, hydraulic, accounts for 104 complaints.

Was there a recall on the 2000 Jeep Cherokee?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2000 Jeep Cherokee a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Cherokee model years, the 2000 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.