2019 Jeep Cherokee Problems, Complaints & Recalls
- Compared with other Cherokee years
- Far more complaints than other years 3rd of 19 for complaints
- Safety recalls
- 11 recalls: check your VIN
- NHTSA crash rating
- 4 out of 5 stars
Owners have filed 1,661 complaints with NHTSA about the 2019 Jeep Cherokee. That ranks 3rd out of 19 Cherokee model years for complaints. The most reported problem area is power train (821 complaints, 49%), typically at around 50,000 miles. Complaints mention 40 crashes, 19 fires, 37 injuries. There are 11 safety recalls covering this model year.
- 1,661owner complaints
- 11safety recalls
- 0NHTSA investigations
- 40complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2019 Jeep Cherokee problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Power Train problems | 821 | 49% | 50,000 | “power transfer” (16%) | $3,500 |
| Engine problems | 459 | 28% | 15,000 | “shuts off” (7%) | — |
| Electrical System problems | 341 | 21% | 12,300 | “start stop” (9%) | — |
| Unknown or Other | 259 | 16% | 6,500 | — | — |
| Steering problems | 120 | 7% | 11,691 | “feels like” (7%) | — |
| Service Brakes problems | 100 | 6% | 6,500 | “parking brake” (14%) | — |
| Vehicle Speed Control problems | 83 | 5% | 4,500 | “cruise control” (13%) | — |
| Air Bags | 42 | 3% | 14,250 | — | — |
| Fuel/propulsion System | 40 | 2% | 15,000 | — | — |
| Forward Collision Avoidance | 32 | 2% | 17,000 | — | — |
| Electronic Stability Control (esc) | 27 | 2% | 9,100 | — | — |
| Wheels | 24 | 1% | 1,210 | — | — |
| Structure | 20 | 1% | 7,000 | — | — |
| Exterior Lighting | 18 | 1% | 8,100 | — | — |
| Engine and Engine Cooling | 13 | 1% | 71,000 | — | — |
| Suspension | 11 | 1% | 40,000 | — | — |
| Back Over Prevention | 9 | 1% | 55,500 | — | — |
| Seat Belts | 7 | 0% | 60,000 | — | — |
| Visibility/wiper | 7 | 0% | 4,700 | — | — |
| Lane Departure | 6 | 0% | 29,000 | — | — |
| Service Brakes, Hydraulic | 6 | 0% | 100,000 | — | — |
| Equipment | 5 | 0% | 20,000 | — | — |
| Visibility | 4 | 0% | 62,000 | — | — |
| Fuel System, Gasoline | 3 | 0% | 60,935 | — | — |
| Parking Brake | 3 | 0% | 35,000 | — | — |
| Seats | 3 | 0% | 285 | — | — |
| Tires | 3 | 0% | — | — | — |
| Carry Handle, Shell, Base | 1 | 0% | — | — | — |
| Latches/locks/linkages | 1 | 0% | 13,000 | — | — |
| Service Brakes, Air | 1 | 0% | 15,395 | — | — |
| Traction Control System | 1 | 0% | 55,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2019 Jeep Cherokee recalls (11)
Tap a recall to see the problem, the risk and the fix.
Power train
Problem: Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Fix: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Power train
Problem: Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Risk: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Fix: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Steering:rack and pinion:rack; steering:rack and pinion:pinion shaft
Problem: Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Risk: A loss of steering control increases the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Air bags
Problem: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Risk: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Fix: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Seats
Problem: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Risk: In the event of a crash, the seat may move, increasing the risk of injury.
Fix: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Electrical system: instrument cluster/panel
Problem: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Risk: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Fix: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Power train:automatic transmission
Problem: Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Risk: A vehicle stall can increase the risk of crash.
Fix: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Service brakes, hydraulic:foundation components:disc:caliper
Problem: Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Risk: A reduction of braking performance can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Electrical system:wiring:front underhood
Problem: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk: A vehicle stall can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Power train:automatic transmission
Problem: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Risk: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Engine and engine cooling:engine
Problem: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Risk: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
I was coming out of a gas station and the battery light came on/ stayed on and the car just stopped. I couldnât shut it off, put it in drive, put it in parkâ¦â¦.The car still seemed to be running⦠I had to wait about 10 mins before I could do anything I.e. start it up again. This was very…
I took my car for inspection and would not pass due to the rear shift differential where the seal that connects to the cylinder is away from the cylinder and a crack is now there. Crack is at least three inches long. As the crack continues to widen, I will lose control of my rear end. Mechanic…
So I was driving down the road doing 60 miles an hour and I have lost power total drive power while driving doing 60 miles an hour with a car just goes into a neutral rubs up and I have to pull on side of the road and turn off the car wait like 10 to 15 minutes and then the car resets itself I…
Vehicle suffered sudden total internal PTU failure with active Diagnostic Trouble Code C1496-92 (PTU Motor Position Performance). Diagnosed at AutoNation CDJR Southwest (RO #619044). * Technicians attempted to resolve the drivetrain issue by applying factory software updates UA9 and W20. The…
My 2019 Jeep Cherokee Limited experienced a structural failure of the rear differential assembly, Mopar part number 53010758AG. The aluminum housing has fractured and broken away around the output shaft/retaining-ring area. There has been no known collision or external impact that would explain…
Other Jeep Cherokee years
← 2018 Cherokee · 2020 Cherokee →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Cherokee | 8 | 4 |
| 2023 Cherokee | 3 | 1 |
| 2022 Cherokee | 51 | 3 |
| 2021 Cherokee | 173 | 4 |
| 2020 Cherokee | 324 | 3 |
| 2019 | 1,661 | 11 |
| 2018 Cherokee | 687 | 7 |
| 2017 Cherokee | 1,336 | 6 |
| 2016 Cherokee | 1,409 | 9 |
| 2015 Cherokee | 1,789 | 11 |
| 2014 Cherokee | 2,650 | 13 |
| 2006 Cherokee | 17 | 0 |
| 2001 Cherokee | 229 | 2 |
| 2000 Cherokee | 369 | 1 |
| 1999 Cherokee | 366 | 2 |
| 1998 Cherokee | 399 | 5 |
| 1997 Cherokee | 390 | 4 |
| 1996 Cherokee | 447 | 6 |
| 1995 Cherokee | 608 | 6 |
See all Jeep Cherokee problems by year, every Jeep model, or the Jeep VIN decoder.
Similar Jeep models
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Frequently asked questions
What are the most common problems with the 2019 Jeep Cherokee?
Owners most often report power train, engine, electrical system problems. The top one, power train, accounts for 821 complaints.
Was there a recall on the 2019 Jeep Cherokee?
Yes, 11 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2019 Jeep Cherokee a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Cherokee model years, the 2019 has far more complaints than most years, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.