2015 Jeep Grand Cherokee Electrical System Problems
Owners have filed 138 complaints with NHTSA about electrical system problems on the 2015 Jeep Grand Cherokee, 10% of all complaints for this model year. Half of the reports with a mileage happened before 28,000 miles. The words owners use most often: “service shifter” (9% of reports).
- 138electrical system complaints
- 28,000median miles at failure
- 13mention a crash
- 7mention an injury
- 1related recalls
- 40%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Service shifter: mentioned in 12 of 138 complaints (9%)
At what mileage do electrical system problems happen?
Based on 87 complaints that reported the odometer reading.
How serious are the reports?
Of 138 complaints, 13 mention a crash, 8 a fire, 7 an injury.
Jeep Grand Cherokee electrical system complaints by model year
When owners reported it
Related recalls (1)
Electrical system:software; vehicle speed control:cruise control; electrical system:wiring
Problem: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
Recall 20V-475 / 23V-411 software patch was performed, but the underlying magnetic tone wheel defect has now physically failed, causing an active crankshaft position sensor error and stall hazard. While traveling 60mph the car stalled and went into limp mode with no prior warning. The vehicle has…
I own a 2015 Jeep Grand Cherokee Summit 4x4 with the 3.0L EcoDiesel, with approximately 113,170 miles. The vehicle has experienced multiple intermittent episodes of âService Electronic Throttle Control.â During the most recent episode, the vehicle briefly jerked/lurched forward and then…
This car has broke down on me 3xs bc of the faulty pump relay. At the car wash with my children, at work, and home this vehicle has left me stranded. Now up to $1600 in repairs all while my car is broke down AGAIN for the 3rd time
Frequently asked questions
Do all 2015 Jeep Grand Cherokees have electrical system problems?
No. NHTSA has 138 owner complaints about electrical system for the 2015 Jeep Grand Cherokee (10% of the 1,366 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2015 Jeep Grand Cherokee electrical system?
Yes: 1 safety recall list electrical system. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do electrical system problems start?
The median reported mileage is 28,000 miles: half of the reports with a mileage came before that.
What do owners say about electrical system problems on the 2015 Jeep Grand Cherokee?
The most frequent phrase is “service shifter”, in 12 of 138 complaints.
Other 2015 Jeep Grand Cherokee problems
- Power Train problems (353)
- Seats problems (315)
- Engine problems (204)
- Air Bags problems (104)
- Fuel/propulsion System problems (74)
- Seat Belts problems (59)
- Vehicle Speed Control problems (53)
See all 2015 Jeep Grand Cherokee problems or electrical system problems across all Grand Cherokee years.