2015 Jeep Grand Cherokee Seats Problems
Owners have filed 315 complaints with NHTSA about seats problems on the 2015 Jeep Grand Cherokee, 23% of all complaints for this model year. Half of the reports with a mileage happened before 69,145 miles. The words owners use most often: “headrest deployed” (26% of reports).
- 315seats complaints
- 69,145median miles at failure
- 0mention a crash
- 39mention an injury
- 0related recalls
- $910typical repair cost reported by owners
- 33%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Headrest deployed: mentioned in 81 of 315 complaints (26%)
- Head rest: mentioned in 48 of 315 complaints (15%)
- Passenger seat: mentioned in 47 of 315 complaints (15%)
- Side active: mentioned in 20 of 315 complaints (6%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical seats repair on the 2015 Jeep Grand Cherokee at $910, and half of them between $900 and $1,000.
Based on 9 NHTSA complaints about this problem alone that state a repair bill or quote (2019–2025), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do seats problems happen?
Based on 158 complaints that reported the odometer reading.
How serious are the reports?
Of 315 complaints, 39 an injury.
Jeep Grand Cherokee seats complaints by model year
| Model year | Seats complaints | Share of that year | Median miles |
|---|---|---|---|
| 2025 Grand Cherokee | 1 | 1% | — |
| 2024 Grand Cherokee | 4 | 2% | 8,000 |
| 2023 Grand Cherokee | 5 | 1% | 13,741 |
| 2022 Grand Cherokee | 12 | 5% | 29,200 |
| 2021 Grand Cherokee | 5 | 1% | 158,000 |
| 2020 Grand Cherokee | 1 | 0% | — |
| 2019 Grand Cherokee | 10 | 3% | 31,300 |
| 2018 Grand Cherokee | 43 | 5% | 46,360 |
| 2017 Grand Cherokee | 20 | 5% | 39,058 |
| 2016 Grand Cherokee | 11 | 4% | 71,000 |
| 2015 Grand Cherokee | 315 | 23% | 69,145 |
| 2014 Grand Cherokee | 339 | 14% | 75,000 |
| 2013 Grand Cherokee | 57 | 7% | 80,500 |
| 2012 Grand Cherokee | 12 | 1% | 98,000 |
| 2011 Grand Cherokee | 11 | 1% | 88,500 |
| 2010 Grand Cherokee | 1 | 1% | 114,000 |
| 2009 Grand Cherokee | 1 | 1% | — |
| 2008 Grand Cherokee | 3 | 0% | 121,000 |
| 2006 Grand Cherokee | 5 | 0% | 55,250 |
| 2005 Grand Cherokee | 20 | 1% | 14,000 |
| 2004 Grand Cherokee | 149 | 12% | 85,000 |
| 2003 Grand Cherokee | 65 | 9% | 98,250 |
| 2002 Grand Cherokee | 91 | 6% | 98,411 |
| 2001 Grand Cherokee | 131 | 15% | 100,000 |
| 2000 Grand Cherokee | 180 | 12% | 116,250 |
| 1999 Grand Cherokee | 91 | 6% | 110,000 |
| 1998 Grand Cherokee | 9 | 1% | 113,364 |
| 1997 Grand Cherokee | 12 | 1% | 108,934 |
| 1996 Grand Cherokee | 5 | 1% | 175,500 |
| 1995 Grand Cherokee | 4 | 1% | — |
When owners reported it
Related recalls (0)
No safety recall lists seats for the 2015 Jeep Grand Cherokee. A pattern of complaints does not always lead to a recall.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while her husband was driving 45 MPH, there was a loud pop before the front passengerâs side headrest unexpectedly deployed. The dealer was contacted and confirmed the passengerâs side headrest failure. The manufacturer was…
The Active Head Restraint (AHR) deployed without a collision while I was slowing to a traffic signal. My vehicle was travelling approximately 5-7mph and slowing to a traffic signal when the Active Head Rest deployed, launching my head and trunk forward to the steering wheel. The Jeep Service…
I was driving home on the freeway from picking my kids up from school and all the sudden there was a loud crashing noise and my head was slammed forward and when I looked back to calm down my kids, I see that the headrest had just snapped and pushed forward, slamming me in the head
Frequently asked questions
Do all 2015 Jeep Grand Cherokees have seats problems?
No. NHTSA has 315 owner complaints about seats for the 2015 Jeep Grand Cherokee (23% of the 1,366 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2015 Jeep Grand Cherokee seats?
No recall currently lists seats for this vehicle.
At what mileage do seats problems start?
The median reported mileage is 69,145 miles: half of the reports with a mileage came before that.
How much does it cost to fix seats problems on the 2015 Jeep Grand Cherokee?
Owners report a typical cost of $910 (half paid between $900 and $1,000), from 9 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about seats problems on the 2015 Jeep Grand Cherokee?
The most frequent phrase is “headrest deployed”, in 81 of 315 complaints, followed by “head rest” (48).
Other 2015 Jeep Grand Cherokee problems
See all 2015 Jeep Grand Cherokee problems or seats problems across all Grand Cherokee years.