2017 Jeep Grand Cherokee Electrical System Problems
Owners have filed 87 complaints with NHTSA about electrical system problems on the 2017 Jeep Grand Cherokee, 24% of all complaints for this model year. Half of the reports with a mileage happened before 33,451 miles. The words owners use most often: “service shifter” (7% of reports).
- 87electrical system complaints
- 33,451median miles at failure
- 2mention a crash
- 1mention an injury
- 1related recalls
- 30%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Service shifter: mentioned in 6 of 87 complaints (7%)
- Start stop: mentioned in 6 of 87 complaints (7%)
- Park put: mentioned in 5 of 87 complaints (6%)
At what mileage do electrical system problems happen?
Based on 38 complaints that reported the odometer reading.
How serious are the reports?
Of 87 complaints, 2 mention a crash, 3 a fire, 1 an injury.
Jeep Grand Cherokee electrical system complaints by model year
When owners reported it
Related recalls (1)
Electrical system:software; vehicle speed control:cruise control; electrical system:wiring
Problem: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
After purchasing the Jeep Cherokee Laredo 2017 in 2024, The jeep immediately in November/2024 started giving problems with the engine, I did report these issues to Belise Kia in West Springfield, Ma, after I dropped of the Jeep in July/2025, I was told that the jeep needed a new engine. In…
The Hood Ajar message stays on and then the service auto start/stop unavailable message comes on. Hood is actually closed and this warning is incorrect but will have to stop car to try and reset it. Hood latch was replaced. First time did not fix it. Took it back and dealership did something else…
It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as her back got really hot. She pulled over and leaned forward and discovered a flame/fire coming through the seat back. She burned my hand and had visible ash on it trying to put the…
Frequently asked questions
Do all 2017 Jeep Grand Cherokees have electrical system problems?
No. NHTSA has 87 owner complaints about electrical system for the 2017 Jeep Grand Cherokee (24% of the 364 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2017 Jeep Grand Cherokee electrical system?
Yes: 1 safety recall list electrical system. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do electrical system problems start?
The median reported mileage is 33,451 miles: half of the reports with a mileage came before that.
What do owners say about electrical system problems on the 2017 Jeep Grand Cherokee?
The most frequent phrase is “service shifter”, in 6 of 87 complaints, followed by “start stop” (6).
Other 2017 Jeep Grand Cherokee problems
- Engine problems (102)
- Power Train problems (88)
See all 2017 Jeep Grand Cherokee problems or electrical system problems across all Grand Cherokee years.