2017 Jeep Grand Cherokee Problems, Complaints & Recalls
- Compared with other Grand Cherokee years
- Far fewer complaints than other years 24th of 32 for complaints
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- 4–5 out of 5 stars (varies by version)
Owners have filed 364 complaints with NHTSA about the 2017 Jeep Grand Cherokee. That ranks 24th out of 32 Grand Cherokee model years for complaints. The most reported problem area is engine (102 complaints, 28%), typically at around 36,150 miles. Complaints mention 26 crashes, 3 fires, 19 injuries. There are 5 safety recalls covering this model year. NHTSA has opened 3 defect investigations involving it.
_IMG_7791.jpg){kind=link}
- 364owner complaints
- 5safety recalls
- 3NHTSA investigations
- 26complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2017 Jeep Grand Cherokee problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine problems | 102 | 28% | 36,150 | “put park” (7%) | — |
| Power Train problems | 88 | 24% | 45,000 | “transfer case” (9%) | — |
| Electrical System problems | 87 | 24% | 33,451 | “service shifter” (7%) | — |
| Unknown or Other | 76 | 21% | 25,000 | — | — |
| Fuel/propulsion System | 31 | 9% | 19,400 | — | — |
| Service Brakes | 29 | 8% | 30,000 | — | — |
| Vehicle Speed Control | 21 | 6% | 21,000 | — | — |
| Seats | 20 | 5% | 39,058 | — | — |
| Steering | 18 | 5% | 33,000 | — | — |
| Air Bags | 15 | 4% | 34,945 | — | — |
| Exterior Lighting | 14 | 4% | 25,000 | — | — |
| Electronic Stability Control (esc) | 10 | 3% | 38,000 | — | — |
| Structure | 10 | 3% | 7,900 | — | — |
| Forward Collision Avoidance | 8 | 2% | 46,550 | — | — |
| Suspension | 8 | 2% | 55,375 | — | — |
| Engine and Engine Cooling | 6 | 2% | 92,000 | — | — |
| Visibility/wiper | 5 | 1% | 6,741 | — | — |
| Back Over Prevention | 4 | 1% | — | — | — |
| Wheels | 4 | 1% | 16,000 | — | — |
| Seat Belts | 2 | 1% | — | — | — |
| Tires | 2 | 1% | — | — | — |
| Equipment | 1 | 0% | — | — | — |
| Fuel System, Diesel | 1 | 0% | 100,000 | — | — |
| Fuel System, Gasoline | 1 | 0% | 188,000 | — | — |
| Traction Control System | 1 | 0% | 58,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2017 Jeep Grand Cherokee recalls (5)
Tap a recall to see the problem, the risk and the fix.
Engine and engine cooling
Problem: Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk: An engine stall can increase the risk of a crash.
Fix: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Fuel system, diesel:delivery:fuel pump
Problem: Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Fix: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)
Problem: Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Risk: Combustion in the intake manifold can increase the risk of a fire.
Fix: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Electrical system:software; vehicle speed control:cruise control; electrical system:wiring
Problem: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Equipment
Problem: Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
Risk: If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario increases the risk of a crash.
Fix: Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- High pressure fuel pump failure (EA23001) — opened Mar 17, 2023, still open, led to recall 24V957.
- Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.
- Active Head Rest Inadvertent Deployment (PE19014) — opened Sep 9, 2019, closed Feb 25, 2026.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
On November 23, 2025, I was driving approximately 60 mph in the middle lane of I-495 near Exit 62 in Marlborough, Massachusetts, with a passenger in the vehicle. I signaled to change lanes to pass a slower vehicle, selected Sport Mode, and accelerated. The engine RPM increased sharply and, almost…
I was pulling into my driveway and the vehicle accelerated by itself and crashed into my house looks like vehicle is beyond repair still waiting on adjuster report
After purchasing the Jeep Cherokee Laredo 2017 in 2024, The jeep immediately in November/2024 started giving problems with the engine, I did report these issues to Belise Kia in West Springfield, Ma, after I dropped of the Jeep in July/2025, I was told that the jeep needed a new engine. In…
The contact owns a 2017 Jeep Cherokee. The contact stated while seated inside the vehicle with his wife, the gear shifter was shifted into drive; however, while depressing the brake pedal the vehicle accelerated independently. The check engine warning light was illuminated. A dealer was contacted…
Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: 1) Sudden loss of propulsion at highway speeds, with inability to accelerate despite throttle input. Regained propulsion only after shifting from Drive â Neutral â Drive. Repeated…
Other Jeep Grand Cherokee years
← 2016 Grand Cherokee · 2018 Grand Cherokee →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Grand Cherokee | 25 | 6 |
| 2025 Grand Cherokee | 76 | 4 |
| 2024 Grand Cherokee | 249 | 16 |
| 2023 Grand Cherokee | 397 | 21 |
| 2022 Grand Cherokee | 264 | 13 |
| 2021 Grand Cherokee | 409 | 12 |
| 2020 Grand Cherokee | 240 | 3 |
| 2019 Grand Cherokee | 370 | 7 |
| 2018 Grand Cherokee | 855 | 10 |
| 2017 | 364 | 5 |
| 2016 Grand Cherokee | 311 | 8 |
| 2015 Grand Cherokee | 1,366 | 9 |
| 2014 Grand Cherokee | 2,381 | 18 |
| 2013 Grand Cherokee | 804 | 9 |
| 2012 Grand Cherokee | 1,644 | 10 |
| 2011 Grand Cherokee | 1,640 | 6 |
| 2010 Grand Cherokee | 118 | 5 |
| 2009 Grand Cherokee | 138 | 2 |
| 2008 Grand Cherokee | 734 | 4 |
| 2007 Grand Cherokee | 1,108 | 5 |
| 2006 Grand Cherokee | 1,280 | 4 |
| 2005 Grand Cherokee | 2,051 | 3 |
| 2004 Grand Cherokee | 1,295 | 8 |
| 2003 Grand Cherokee | 762 | 4 |
| 2002 Grand Cherokee | 1,476 | 10 |
| 2001 Grand Cherokee | 883 | 4 |
| 2000 Grand Cherokee | 1,447 | 6 |
| 1999 Grand Cherokee | 1,638 | 4 |
| 1998 Grand Cherokee | 1,028 | 4 |
| 1997 Grand Cherokee | 991 | 5 |
| 1996 Grand Cherokee | 893 | 6 |
| 1995 Grand Cherokee | 719 | 4 |
See all Jeep Grand Cherokee problems by year, every Jeep model, or the Jeep VIN decoder.
Similar Jeep models
Embed this 2017 Jeep Grand Cherokee badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2017 Jeep Grand Cherokee?
Owners most often report engine, power train, electrical system problems. The top one, engine, accounts for 102 complaints.
Was there a recall on the 2017 Jeep Grand Cherokee?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2017 Jeep Grand Cherokee a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Grand Cherokee model years, the 2017 has far fewer complaints than most years, and NHTSA rates it 4–5 out of 5 stars (varies by version) overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.