2020 Lexus ES Hybrid Problems, Complaints & Recalls
- Compared with other ES Hybrid years
- Not enough data 8th of 13 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 1 complaint with NHTSA about the 2020 Lexus ES Hybrid. That ranks 8th out of 13 ES Hybrid model years for complaints. The most reported problem area is air bags (1 complaints, 100%). There are 2 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 1owner complaints
- 2safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Lexus ES Hybrid problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Air Bags | 1 | 100% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2020 Lexus ES Hybrid recalls (2)
Tap a recall to see the problem, the risk and the fix.
Air bags:sensor:occupant classification
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Engine and engine cooling
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Risk: A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Fix: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2020 Lexus ES300 Hybrid. The contact stated that upon investigation, the contact became aware that the VIN was associated with NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact had not received notification…
Other Lexus ES Hybrid years
← 2019 ES Hybrid · 2021 ES Hybrid →
| Year | Complaints | Recalls |
|---|---|---|
| 2025 ES Hybrid | 0 | 1 |
| 2024 ES Hybrid | 0 | 2 |
| 2023 ES Hybrid | 0 | 2 |
| 2022 ES Hybrid | 3 | 1 |
| 2021 ES Hybrid | 2 | 1 |
| 2020 | 1 | 2 |
| 2019 ES Hybrid | 1 | 1 |
| 2018 ES Hybrid | 5 | 0 |
| 2017 ES Hybrid | 1 | 0 |
| 2016 ES Hybrid | 7 | 0 |
| 2015 ES Hybrid | 6 | 1 |
| 2014 ES Hybrid | 10 | 1 |
| 2013 ES Hybrid | 8 | 1 |
See all Lexus ES Hybrid problems by year, every Lexus model, or the Lexus VIN decoder.
Similar Lexus models
Embed this 2020 Lexus ES Hybrid badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2020 Lexus ES Hybrid?
Owners most often report air bags problems. The top one, air bags, accounts for 1 complaint.
Was there a recall on the 2020 Lexus ES Hybrid?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Lexus ES Hybrid a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other ES Hybrid model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.