2021 Lexus ES Hybrid Problems, Complaints & Recalls
- Compared with other ES Hybrid years
- Not enough data 7th of 13 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 2 complaints with NHTSA about the 2021 Lexus ES Hybrid. That ranks 7th out of 13 ES Hybrid model years for complaints. The most reported problem area is electrical system (1 complaints, 50%). There is 1 safety recall covering this model year. NHTSA has opened 1 defect investigation involving it.
- 2owner complaints
- 1safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2021 Lexus ES Hybrid problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 1 | 50% | — | — | — |
| Forward Collision Avoidance | 1 | 50% | — | — | — |
| Seat Belts | 1 | 50% | 60,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2021 Lexus ES Hybrid recalls (1)
Tap a recall to see the problem, the risk and the fix.
Air bags:sensor:occupant classification
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2021 Lexus ES 300H. The contact stated while driving 45 MPH and attempting to stop, the front driverâs side seat belt failed to retract. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of…
On Nov 9, 2022 I first noticed the problem. When I drove back to home Vancouver, WA from California I used cruise control all the way. I was driving at 70 and ahead of me was traffic. The car in front of me slowed down and the cruise control was on which was supposed to detect the car ahead and…
Other Lexus ES Hybrid years
← 2020 ES Hybrid · 2022 ES Hybrid →
| Year | Complaints | Recalls |
|---|---|---|
| 2025 ES Hybrid | 0 | 1 |
| 2024 ES Hybrid | 0 | 2 |
| 2023 ES Hybrid | 0 | 2 |
| 2022 ES Hybrid | 3 | 1 |
| 2021 | 2 | 1 |
| 2020 ES Hybrid | 1 | 2 |
| 2019 ES Hybrid | 1 | 1 |
| 2018 ES Hybrid | 5 | 0 |
| 2017 ES Hybrid | 1 | 0 |
| 2016 ES Hybrid | 7 | 0 |
| 2015 ES Hybrid | 6 | 1 |
| 2014 ES Hybrid | 10 | 1 |
| 2013 ES Hybrid | 8 | 1 |
See all Lexus ES Hybrid problems by year, every Lexus model, or the Lexus VIN decoder.
Similar Lexus models
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Frequently asked questions
What are the most common problems with the 2021 Lexus ES Hybrid?
Owners most often report electrical system, forward collision avoidance, seat belts problems. The top one, electrical system, accounts for 1 complaint.
Was there a recall on the 2021 Lexus ES Hybrid?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2021 Lexus ES Hybrid a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other ES Hybrid model years, the 2021 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.