2004 Lexus IS 300 Problems, Complaints & Recalls

Source: NHTSA · Updated Sep 11, 2018 · 19 owner complaints analyzed

Compared with other IS 300 years
Far more complaints than other years 4th of 13 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 19 complaints with NHTSA about the 2004 Lexus IS 300. That ranks 4th out of 13 IS 300 model years for complaints. The most reported problem area is structure (4 complaints, 21%), typically at around 55,000 miles. Complaints mention 3 crashes, 3 injuries. There are no safety recalls on file for this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2004 Lexus IS 300 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Structure4 · ~55,000 mi
Vehicle Speed Control4 · ~46,464 mi
Air Bags3 · ~50,000 mi
Unknown or Other3 · ~80,000 mi
Engine2 · ~115,000 mi
Tires2 · ~91,000 mi
Electrical System1 · ~253,000 mi
Service Brakes, Hydraulic1
Suspension1 · ~15,000 mi
Visibility1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Structure421%55,000——
Vehicle Speed Control421%46,464——
Air Bags316%50,000——
Unknown or Other316%80,000——
Engine211%115,000——
Tires211%91,000——
Electrical System15%253,000——
Service Brakes, Hydraulic15%———
Suspension15%15,000——
Visibility15%———
Wheels15%40,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2008, with 4 complaints
2005: 2200522006: 1200612008: 4200842010: 2201022013: 1201312014: 2201422015: 2201522016: 2201622017: 1201712018: 220182

n = 19 complaints · Source: NHTSA

2004 Lexus IS 300 recalls (0)

No safety recalls are on file for the 2004 Lexus IS 300.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The gas pedal will intermittently stop working. Forcing one to pull over, restart the car, and/or have the vehicle towed for repair.

Electrical System · received Sep 11, 2018 · NHTSA complaint 11128695

Engine quit on highway at 65 mph coasted of shoulder of road. Wrecker dropped at dealer. They mis diagnosed a bad coil. Approximately 6 hours later the car quit in same way again. Another repair shop properly diagnosed the problem as an ignitor control module. The original repair co.community…

Engine · received May 22, 2018 · NHTSA complaint 11097278

Sticky residue due to the melting material on the dashboard causes fumes. Fumes are toxic and is getting in the ac and ventilation. Melting dashboard. Sticky residue. Clothes will stick to it. Melts when it gets hot in the car. Currently living in california where it is summer weather 9 out of the…

Air Bags · received Mar 13, 2017 · NHTSA complaint 10965795

The lexus is300 have the worst dash, i don't understand why lexus didn't have a recall on them as they did for the is250 or the is350. God forbids you park your car at work and at the end of the day when you get in your vehicle and you touch the dash or around the shifter, it feels like it is…

Engine · received Nov 7, 2016 · NHTSA complaint 10924569

Dashboard is melting and has become sticky and rubs off on clothing. This includes the passenger side airbag surface. This happens when vehicle is parked in the sun.

Air Bags · received Sep 26, 2016 · NHTSA complaint 10909787

Other Lexus IS 300 years

← 2003 IS 300 · 2005 IS 300 →

See all Lexus IS 300 problems by year, every Lexus model, or the Lexus VIN decoder.

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Frequently asked questions

What are the most common problems with the 2004 Lexus IS 300?

Owners most often report structure, vehicle speed control, air bags problems. The top one, structure, accounts for 4 complaints.

Was there a recall on the 2004 Lexus IS 300?

No safety recalls are on file for this model year.

Was the 2004 Lexus IS 300 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other IS 300 model years, the 2004 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.