2023 Lexus NX Problems, Complaints & Recalls
- Compared with other NX years
- About as many complaints as other years 7th of 12 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 17 complaints with NHTSA about the 2023 Lexus NX. That ranks 7th out of 12 NX model years for complaints. The most reported problem area is unknown or other (4 complaints, 24%). Complaints mention 2 crashes, 1 injury. There are 3 safety recalls covering this model year.
- 17owner complaints
- 3safety recalls
- 0NHTSA investigations
- 2complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Lexus NX problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Unknown or Other | 4 | 24% | — | — | — |
| Electrical System | 2 | 12% | — | — | — |
| Engine | 2 | 12% | 14,000 | — | — |
| Forward Collision Avoidance | 2 | 12% | 8,000 | — | — |
| Power Train | 2 | 12% | 39,500 | — | — |
| Service Brakes | 2 | 12% | — | — | — |
| Structure | 2 | 12% | — | — | — |
| Vehicle Speed Control | 2 | 12% | 12,500 | — | — |
| Air Bags | 1 | 6% | — | — | — |
| Exterior Lighting | 1 | 6% | — | — | — |
| Latches/locks/linkages | 1 | 6% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Lexus NX recalls (3)
Tap a recall to see the problem, the risk and the fix.
Back over prevention:software
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.
Back over prevention:display function
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Air bags:frontal:driver clockspring/spiral cassette; steering:column
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
I was traveling on I-35 in heavy stop & go traffic, in an area under heavy construction where no shoulder was accessible, when the 18-wheeler in front applied their brakes consistent with the flow of traffic. I applied the brakes, but nothing happened causing me to roll forward and hit the back of…
There are no warning indicators whatsoever for this problem. Iâm extremely concerned about an issue with my Lexus 2023 NXH 350. And Iâm not the only one! A lot of these cars are experiencing something called âdead pedalâ which is when the hybrid system and the gas system donât know what…
The contact owns a 2023 Lexus NX 350. The contact stated that while driving at various speeds or while idling, the transmission independedntly shifted into park (P), and the vehicle failed to move forward. The contact applied excessive pressure to the accelerator pedal while depressing the parking…
The contact owns a 2023 Lexus NX 250. The contact stated that while driving at various highway speeds, the vehicle suddenly decelerated. During the failure, there was no warning light illuminated or messages displayed. The cause of the failure was not yet determined. The local dealer was notified…
Two year old 22500 miles. Driving down the highway doing around 75 and my sunroof blew up. Just exploded. Nothing hit it, temperature was around 70 degrees. Was about 10 miles into my morning commute. Nothing could have caused this. No impacts, no odd temperature fluctuations. Just a glass failure.
Other Lexus NX years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 NX | 6 | 0 |
| 2025 NX | 18 | 5 |
| 2024 NX | 45 | 4 |
| 2023 | 17 | 3 |
| 2022 NX | 28 | 2 |
| 2021 NX | 17 | 0 |
| 2020 NX | 22 | 0 |
| 2019 NX | 30 | 1 |
| 2018 NX | 16 | 0 |
| 2017 NX | 11 | 0 |
| 2016 NX | 17 | 1 |
| 2015 NX | 26 | 1 |
See all Lexus NX problems by year, every Lexus model, or the Lexus VIN decoder.
Similar Lexus models
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Frequently asked questions
What are the most common problems with the 2023 Lexus NX?
Owners most often report unknown or other, electrical system, engine problems. The top one, unknown or other, accounts for 4 complaints.
Was there a recall on the 2023 Lexus NX?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Lexus NX a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other NX model years, the 2023 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.