2024 Lexus NX Problems, Complaints & Recalls
- Compared with other NX years
- Far more complaints than other years 1st of 12 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 45 complaints with NHTSA about the 2024 Lexus NX. That is the most of any NX model year in the database (12 years). The most reported problem area is electrical system (20 complaints, 44%), typically at around 19,500 miles. Complaints mention 6 crashes, 2 fires, 5 injuries. There are 4 safety recalls covering this model year.
- 45owner complaints
- 4safety recalls
- 0NHTSA investigations
- 6complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2024 Lexus NX problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 20 | 44% | 19,500 | — | — |
| Unknown or Other | 10 | 22% | — | — | — |
| Structure | 6 | 13% | — | — | — |
| Power Train | 4 | 9% | 46,000 | — | — |
| Back Over Prevention | 3 | 7% | — | — | — |
| Forward Collision Avoidance | 3 | 7% | — | — | — |
| Latches/locks/linkages | 3 | 7% | — | — | — |
| Service Brakes | 3 | 7% | — | — | — |
| Engine | 2 | 4% | — | — | — |
| Fuel/propulsion System | 2 | 4% | — | — | — |
| Lane Departure | 2 | 4% | — | — | — |
| Vehicle Speed Control | 2 | 4% | 46,000 | — | — |
| Visibility/wiper | 2 | 4% | — | — | — |
| Exterior Lighting | 1 | 2% | — | — | — |
| Seats | 1 | 2% | — | — | — |
| Visibility | 1 | 2% | 5,500 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2024 Lexus NX recalls (4)
Tap a recall to see the problem, the risk and the fix.
Back over prevention:software
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.
Back over prevention:display function
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Air bags:frontal:driver clockspring/spiral cassette; steering:column
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Seats:front assembly:head restraint
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
Risk: A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
Fix: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The dashboard screen went completely black. All gauges and meters are digital, so there was no information supplied (no gas gauge, no speedometer, etc). The heads up display that normally displays speed also was no longer functioning. When I brought the car to the dealer, the intake person said…
The driver's side door on my 2024 Lexus NX 350h has completely seized and will not open from either the inside or the outside. The vehicle is equipped with the electronic e-Latch system. Even the emergency mechanical override fails to release the latch. This is a severe, life-threatening safety…
The contact owns a 2024 Lexus NX 450H. The contact stated that while driving 5 MPH, the vehicle unintendedly accelerated. The contact stated that the vehicle was uncontrollable. The brake pedal was depressed; however, the vehicle failed to stop as intended, and the vehicle crashed through the…
DOOR LOCK SYSTEM FAILURE - LOCKOUT AND ENTRAPMENT HAZARD. In late xxx, during a single sub-zero weather event in the [XXX] area, the door lock system on this 2024 Lexus NX 450h+ failed on two separate occasions within the same week. On both occasions the vehicle could not be unlocked or entered by…
After sitting all night -- Started the car which started normally. But the instrument gauge cluster remained totally black except for the warning symbols in test cycle. The infotainment screen started properly. But the gauge cluster remained black. No speedometer, gas gauge, tire pressure etc. Just…
Other Lexus NX years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 NX | 6 | 0 |
| 2025 NX | 18 | 5 |
| 2024 | 45 | 4 |
| 2023 NX | 17 | 3 |
| 2022 NX | 28 | 2 |
| 2021 NX | 17 | 0 |
| 2020 NX | 22 | 0 |
| 2019 NX | 30 | 1 |
| 2018 NX | 16 | 0 |
| 2017 NX | 11 | 0 |
| 2016 NX | 17 | 1 |
| 2015 NX | 26 | 1 |
See all Lexus NX problems by year, every Lexus model, or the Lexus VIN decoder.
Similar Lexus models
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Frequently asked questions
What are the most common problems with the 2024 Lexus NX?
Owners most often report electrical system, unknown or other, structure problems. The top one, electrical system, accounts for 20 complaints.
Was there a recall on the 2024 Lexus NX?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2024 Lexus NX a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other NX model years, the 2024 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.