2023 Lexus RX Problems, Complaints & Recalls
- Compared with other RX years
- Far more complaints than other years 4th of 28 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 62 complaints with NHTSA about the 2023 Lexus RX. That ranks 4th out of 28 RX model years for complaints. The most reported problem area is unknown or other (14 complaints, 23%). Complaints mention 4 crashes, 5 injuries. There are 3 safety recalls covering this model year.
- 62owner complaints
- 3safety recalls
- 0NHTSA investigations
- 4complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Lexus RX problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Unknown or Other | 14 | 23% | — | — | — |
| Power Train | 13 | 21% | 9,069 | — | — |
| Engine | 11 | 18% | 7,419 | — | — |
| Electrical System | 10 | 16% | 7,000 | — | — |
| Structure | 7 | 11% | — | — | — |
| Lane Departure | 4 | 6% | — | — | — |
| Fuel/propulsion System | 3 | 5% | — | — | — |
| Air Bags | 2 | 3% | 7,000 | — | — |
| Back Over Prevention | 2 | 3% | — | — | — |
| Forward Collision Avoidance | 2 | 3% | — | — | — |
| Vehicle Speed Control | 2 | 3% | 11,500 | — | — |
| Visibility/wiper | 2 | 3% | — | — | — |
| Latches/locks/linkages | 1 | 2% | — | — | — |
| Seat Belts | 1 | 2% | 7,000 | — | — |
| Service Brakes | 1 | 2% | 18,000 | — | — |
| Steering | 1 | 2% | — | — | — |
| Suspension | 1 | 2% | — | — | — |
| Visibility | 1 | 2% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Lexus RX recalls (3)
Tap a recall to see the problem, the risk and the fix.
Back over prevention:software
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.
Back over prevention:display function
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Air bags:frontal:driver clockspring/spiral cassette; steering:column
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The transmission is jerking at times and it failed to accelerate at one point after coming to a complete stop. Notified Lexus and still working to fully resolve the issue but they just denied my request to reevaluate the issue.
Battery drains which locks car unexpectedly. No warning, even with car FOB inside car which creates a safety issue if child or someone is in the car. All doors lock and with no access to FOB cannot open the door with manual key. Also, safety issue if this happens at night or in a parking lot etc…
The vehicle exhibits a severe, load-based mechanical transmission whine strictly during active acceleration. The pitch of the whining sound rises and falls in direct proportion to the engine's RPMs. This vehicle utilizes the Toyota/Lexus 8-speed automatic transmission architecture, which has a…
The contact owns a 2023 Lexus RX 500h. The contact stated that while driving at an undisclosed speed, the vehicle started shaking abnormally and stalled. The contact stated that several unknown warning lights were illuminated during the failure. The failure was a recurring failure. The vehicle was…
The contact owns a 2023 Lexus RX 500h. The contact stated that while driving at an undisclosed speed, the vehicle was shaking erratically, and the vehicle stopped independently. The contact stated that several unknown warning lights were illuminated and the message to âSee the Dealerâ was…
Other Lexus RX years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 RX | 10 | 3 |
| 2025 RX | 22 | 4 |
| 2024 RX | 59 | 4 |
| 2023 | 62 | 3 |
| 2022 RX | 29 | 0 |
| 2021 RX | 70 | 1 |
| 2020 RX | 46 | 1 |
| 2019 RX | 34 | 1 |
| 2018 RX | 26 | 0 |
| 2017 RX | 47 | 0 |
| 2016 RX | 28 | 0 |
| 2015 RX | 20 | 0 |
| 2014 RX | 12 | 0 |
| 2013 RX | 19 | 0 |
| 2012 RX | 12 | 0 |
| 2011 RX | 29 | 0 |
| 2010 RX | 77 | 0 |
| 2009 RX | 34 | 0 |
| 2008 RX | 70 | 0 |
| 2007 RX | 58 | 0 |
| 2006 RX | 32 | 1 |
| 2005 RX | 27 | 1 |
| 2004 RX | 40 | 1 |
| 2003 RX | 4 | 0 |
| 2002 RX | 12 | 0 |
| 2001 RX | 19 | 0 |
| 2000 RX | 29 | 0 |
| 1999 RX | 35 | 0 |
See all Lexus RX problems by year, every Lexus model, or the Lexus VIN decoder.
Similar Lexus models
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Frequently asked questions
What are the most common problems with the 2023 Lexus RX?
Owners most often report unknown or other, power train, engine problems. The top one, unknown or other, accounts for 14 complaints.
Was there a recall on the 2023 Lexus RX?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Lexus RX a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other RX model years, the 2023 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.