2020 Lexus RX350 Problems, Complaints & Recalls

Source: NHTSA · Updated May 22, 2023 · 7 owner complaints analyzed

Compared with other RX350 years
Not enough data 15th of 20 for complaints
NHTSA crash rating
4–5 out of 5 stars (varies by version)

Owners have filed 7 complaints with NHTSA about the 2020 Lexus RX350. That ranks 15th out of 20 RX350 model years for complaints. The most reported problem area is fuel system, gasoline (4 complaints, 57%), typically at around 12,750 miles. There is 1 safety recall covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2020 Lexus RX350 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Fuel System, Gasoline4 · ~12,750 mi
Fuel/propulsion System2 · ~32 mi
Electrical System1 · ~2,450 mi
Engine1 · ~2,450 mi
Unknown or Other1 · ~32 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Fuel System, Gasoline457%12,750——
Fuel/propulsion System229%32——
Electrical System114%2,450——
Engine114%2,450——
Unknown or Other114%32——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2021, with 3 complaints
2020: 2202022021: 3202132022: 1202212023: 120231

n = 7 complaints · Source: NHTSA

2020 Lexus RX350 recalls (1)

Tap a recall to see the problem, the risk and the fix.

Fuel system, gasoline:delivery:fuel pumpNov 4, 2020 · NHTSA campaign 20V682000 · 1,525,742 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Fix: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The contact owns a 2020 Lexus RX350. The contact stated while driving approximately 25 MPH and ascending a slight grade, the vehicle began to shake. The contact stated that she stopped depressing the accelerator pedal and the shaking stopped. The contact stated no warning light was illuminated. The…

Fuel System, Gasoline · received May 22, 2023 · NHTSA complaint 11523335

The contact owns a 2020 Lexus RX350. The contact stated while driving approximately 55 MPH, there was an abnormal sound coming from the engine. The contact stated that the vehicle felt as if it was losing motive power and stalling. The contact depressed the accelerator however, the vehicle failed…

Fuel System, Gasoline · received Sep 2, 2022 · NHTSA complaint 11482566

TL* THE CONTACT OWNS A 2020 LEXUS RX350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT RAY CATENA LEXUS OF MONMOUTH LOCATED AT 2135 NJ-35, OAKHURST, NJ 07755…

Fuel System, Gasoline · received Mar 16, 2021 · NHTSA complaint 11403308

I received a safety recall from lexus sometime last year, although i don't know exactly when. There is no date on any of the information that was sent to me, but i believe it was sometime last summer. Nothing has happened to my car, yet, but i don't believe a "safety" recall notice should take…

Fuel/propulsion System · received Mar 1, 2021 · NHTSA complaint 11398514

TL* THE CONTACT OWNS A 2020 LEXUS RX350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. TUSTIN LEXUS (45 AUTO CENTER DR, TUSTIN, CA 92782, [redacted]) WAS CONTACTED BY PHONE HOWEVER, THE…

Fuel System, Gasoline · received Jan 4, 2021 · NHTSA complaint 11386496

Other Lexus RX350 years

← 2019 RX350 · 2021 RX350 →

See all Lexus RX350 problems by year, every Lexus model, or the Lexus VIN decoder.

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Frequently asked questions

What are the most common problems with the 2020 Lexus RX350?

Owners most often report fuel system, gasoline, fuel/propulsion system, electrical system problems. The top one, fuel system, gasoline, accounts for 4 complaints.

Was there a recall on the 2020 Lexus RX350?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2020 Lexus RX350 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other RX350 model years, the 2020 has too little data to compare, and NHTSA rates it 4–5 out of 5 stars (varies by version) overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.