2023 Lexus RX350 Problems, Complaints & Recalls
- Compared with other RX350 years
- Not enough data 16th of 20 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- 4–5 out of 5 stars (varies by version)
Owners have filed 4 complaints with NHTSA about the 2023 Lexus RX350. That ranks 16th out of 20 RX350 model years for complaints. The most reported problem area is air bags (1 complaints, 25%), typically at around 26,000 miles. Complaints mention 1 crash. There is 1 safety recall covering this model year.
- 4owner complaints
- 1safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Lexus RX350 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Air Bags | 1 | 25% | 26,000 | — | — |
| Structure | 1 | 25% | — | — | — |
| Unknown or Other | 1 | 25% | — | — | — |
| Visibility | 1 | 25% | 3,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2023 Lexus RX350 recalls (1)
Tap a recall to see the problem, the risk and the fix.
Steering:column; air bags:frontal:driver clockspring/spiral cassette
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
1) Bluetooth connectivity is repeatedly lost phone calls, listening to music, etc) during causing me to take my eyes off the road to determine problem. Bluetooth device (cell phone) has been checked but continues. Another service inspection is scheduled. 2) Problem has been reproduced & confirmed…
The contact owns a 2023 Lexus RX 350H. The contact stated that while driving at an unknown speed, when a vehicle on the shoulder, to the right suddenly began to cross in front of their vehicle to get to the median. This caused the contact's vehicle to T-bone the corner of their vehicle. The front…
My newly bought and delivered 2023 Lexus RX350 luxury trim with less than 400 miles has dash panel on the passenger side separating right where the suede trim clips with the soft touch IP panel. You can literally see the separation and sagging of the trim.
The contact owns a 2023 Lexus RX350. The contact stated while driving approximately 60 MPH, the sunroof suddenly fractured without impact. The vehicle was taken to the dealer who diagnosed that the sunroof needed to be replaced but the repair was not covered under warranty. The vehicle had not been…
Other Lexus RX350 years
| Year | Complaints | Recalls |
|---|---|---|
| 2023 | 4 | 1 |
| 2022 RX350 | 10 | 0 |
| 2021 RX350 | 1 | 1 |
| 2020 RX350 | 7 | 1 |
| 2019 RX350 | 31 | 3 |
| 2018 RX350 | 18 | 1 |
| 2017 RX350 | 46 | 3 |
| 2016 RX350 | 58 | 3 |
| 2015 RX350 | 42 | 1 |
| 2014 RX350 | 15 | 0 |
| 2013 RX350 | 59 | 1 |
| 2012 RX350 | 33 | 1 |
| 2011 RX350 | 30 | 1 |
| 2010 RX350 | 94 | 1 |
| 2009 RX350 | 97 | 0 |
| 2008 RX350 | 126 | 0 |
| 2007 RX350 | 167 | 1 |
| 2006 RX350 | 0 | 1 |
| 2005 RX350 | 0 | 1 |
| 2004 RX350 | 0 | 1 |
See all Lexus RX350 problems by year, every Lexus model, or the Lexus VIN decoder.
Similar Lexus models
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Frequently asked questions
What are the most common problems with the 2023 Lexus RX350?
Owners most often report air bags, structure, unknown or other problems. The top one, air bags, accounts for 1 complaint.
Was there a recall on the 2023 Lexus RX350?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Lexus RX350 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other RX350 model years, the 2023 has too little data to compare, and NHTSA rates it 4–5 out of 5 stars (varies by version) overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.