2000 Mercedes Benz CL500 Problems, Complaints & Recalls

Source: NHTSA · Updated Nov 25, 2015 · 6 owner complaints analyzed

Compared with other CL500 years
Not enough data 4th of 8 for complaints
NHTSA crash rating
Not rated

Owners have filed 6 complaints with NHTSA about the 2000 Mercedes Benz CL500. That ranks 4th out of 8 CL500 model years for complaints. The most reported problem area is suspension (3 complaints, 50%), typically at around 74,000 miles. Complaints mention 2 fires. There is 1 safety recall covering this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2000 Mercedes Benz CL500 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Suspension3 · ~74,000 mi
Electrical System2 · ~54,118 mi
Engine1 · ~96,000 mi
Interior Lighting1 · ~54,118 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Suspension350%74,000——
Electrical System233%54,118——
Engine117%96,000——
Interior Lighting117%54,118——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2015, with 2 complaints
2006: 1200612010: 1201012013: 1201312014: 1201412015: 220152

n = 6 complaints · Source: NHTSA

2000 Mercedes Benz CL500 recalls (1)

Tap a recall to see the problem, the risk and the fix.

Exterior lighting:headlights:switchAug 1, 2001 · NHTSA campaign 01V247000 · 613 vehicles

Problem: Vehicle description: passenger vehicles. These vehicles fail to conform with the requirements of fmvss no. 108, "lamps, reflective devices, and associated equipment." when the low beam headlamps are activated, the xenon lamps are aimed to illuminate the road surface. In the high beam mode the light from the xenon bulbs are redirected and additional halogen bulbs also illuminate when the high beams are activated. When this occurs, the combination of xenon bulb and halogen bulb exceed the permitted light output.

Risk: Drivers in incoming vehicles may experience increased glare from the high beam lighting which could result in the potential for a crash.

Fix: Dealers will modify the aim of the halogen headlamp bulbs in the high beam mode. Owner notification began october 15, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mercedes-benz at 1-800-367-6372.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Engine crankshaft pulley failure (PE03058) — opened Dec 17, 2003, closed Apr 22, 2004.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Tl* the contact owns a 2000 mercedes benz cl500. The contact stated that while driving at 60 mph, the suspension system nearly caught fire. The contact stated that there was a considerable amount of smoke coming from the vehicle. The vehicle was taken to a dealer to be diagnosed and repaired. The…

Suspension · received Nov 25, 2015 · NHTSA complaint 10806786

Tl* the contact owns a 2000 mercedes benz cl500. While traveling approximately 40 mph, the instrument cluster failed to work and went completely blank several times. The vehicle was taken to an authorized dealer where it was diagnosed that the instrument cluster needed to be replaced. The contact…

Electrical System · received Jul 8, 2015 · NHTSA complaint 10732783

Tl* the contact owns a 2000 mercedes cl500. The contact stated that while driving at 30 mph, the vehicle dropped to the ground. In addition, the contact stated that the active body control is too low please stop vehicle warning indicator illuminated. The failure occurred on several occasions. The…

Suspension · received Sep 23, 2014 · NHTSA complaint 10638560

Tl* the contact owns a 2000 mercedes benz cl500. The contact stated that while driving 80 mph, the vehicle overheated. The contact stopped and restarted the vehicle however, the vehicle later stalled. The vehicle was taken to a private mechanic, who stated that the vehicle overheated and the crank…

Engine · received Jul 8, 2013 · NHTSA complaint 10523798

Tl* the contact owns a 2002 mercedes benz cl500 (n/a). While traveling at 55 mph, the contact heard a loud, unusual pop coming from the rear of the vehicle. Within seconds, there was smoke coming from the vehicle rear. The vehicle was taken to a local mechanic where the contact was informed that…

Suspension · received Jun 25, 2010 · NHTSA complaint 10340151

Other Mercedes Benz CL500 years

← 1999 CL500 · 2001 CL500 →

See all Mercedes Benz CL500 problems by year, every Mercedes Benz model, or the Mercedes Benz VIN decoder.

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Frequently asked questions

What are the most common problems with the 2000 Mercedes Benz CL500?

Owners most often report suspension, electrical system, engine problems. The top one, suspension, accounts for 3 complaints.

Was there a recall on the 2000 Mercedes Benz CL500?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2000 Mercedes Benz CL500 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CL500 model years, the 2000 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.