2004 Mercedes Benz CL500 Problems, Complaints & Recalls

Source: NHTSA · Updated Jul 2, 2020 · 9 owner complaints analyzed

Compared with other CL500 years
Not enough data 2nd of 8 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 9 complaints with NHTSA about the 2004 Mercedes Benz CL500. That ranks 2nd out of 8 CL500 model years for complaints. The most reported problem area is electrical system (7 complaints, 78%), typically at around 120,000 miles. Complaints mention 1 fire. There are no safety recalls on file for this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2004 Mercedes Benz CL500 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System7 · ~120,000 mi
Suspension4 · ~67,000 mi
Exterior Lighting2 · ~123,965 mi
Engine1 · ~124,000 mi
Power Train1 · ~127,600 mi
Service Brakes1 · ~127,600 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System778%120,000——
Suspension444%67,000——
Exterior Lighting222%123,965——
Engine111%124,000——
Power Train111%127,600——
Service Brakes111%127,600——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2016, with 4 complaints
2015: 3201532016: 4201642019: 1201912020: 120201

n = 9 complaints · Source: NHTSA

2004 Mercedes Benz CL500 recalls (0)

No safety recalls are on file for the 2004 Mercedes Benz CL500.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ CL500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE HESITATED MOMENTARILY TO SHIFT FROM 1ST TO 2ND GEAR. THE CONTACT STATED THAT THE FAILURE WAS MOST EVIDENT WHILE THE VEHICLE WAS BEING DRIVEN AT…

Service Brakes · received Jul 2, 2020 · NHTSA complaint 11337154

Tl* the contact owns a 2004 mercedes-benz cl500. When the vehicle was started, the srs indicator illuminated. The contact stated that the front driver's side of the vehicle was tilted and low. The vehicle was taken to an independent mechanic who diagnosed that the suspension was faulty. The…

Suspension · received Jul 23, 2019 · NHTSA complaint 11234248

I purchased this car june 2016. Enroute to vacation, in early august, the driver side electrical panel stopped operating. Mid-way to vacation, while stopping for gas the instrument panel when completely dark. I was unable to gauge how much gas, speed, etc., also at that time while sitting in the…

Electrical System · received Sep 30, 2016 · NHTSA complaint 10910748

Takata recall i bought my 04 cl500 benz in april of 2015, after a few month i noticed the cluster flickering then soon after the back light went out but gages still working then today while driving in the city a poof of smoke hit me in the face i figured something was on fire so i pulled over…

Electrical System · received Apr 30, 2016 · NHTSA complaint 10862317

Recall #1-abc pump leak. At 67,000 miles in march 2013, the abc pump broke and leaked fluid all over the engine compartment, and caused the suspension to collapse. Had the necessary repairs made at the cost of $3500 without knowledge of a safety recall for this issue. Recall #2-instrument cluster…

Electrical System · received Mar 30, 2016 · NHTSA complaint 10852491

Other Mercedes Benz CL500 years

← 2003 CL500 · 2005 CL500 →

See all Mercedes Benz CL500 problems by year, every Mercedes Benz model, or the Mercedes Benz VIN decoder.

Similar Mercedes Benz models

Embed this 2004 Mercedes Benz CL500 badge on your site

Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.

Frequently asked questions

What are the most common problems with the 2004 Mercedes Benz CL500?

Owners most often report electrical system, suspension, exterior lighting problems. The top one, electrical system, accounts for 7 complaints.

Was there a recall on the 2004 Mercedes Benz CL500?

No safety recalls are on file for this model year.

Was the 2004 Mercedes Benz CL500 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CL500 model years, the 2004 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.