2023 Mercedes-Benz CLA 250 Problems, Complaints & Recalls

Source: NHTSA · Updated Dec 30, 2025 · 6 owner complaints analyzed

Compared with other CLA 250 years
Not enough data 11th of 14 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 6 complaints with NHTSA about the 2023 Mercedes-Benz CLA 250. That ranks 11th out of 14 CLA 250 model years for complaints. The most reported problem area is unknown or other (3 complaints, 50%). Complaints mention 2 crashes, 2 injuries. There are no safety recalls on file for this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2023 Mercedes-Benz CLA 250 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Unknown or Other3
Air Bags1
Electrical System1
Engine1
Steering1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Unknown or Other350%———
Air Bags117%———
Electrical System117%———
Engine117%———
Steering117%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2025, with 4 complaints
2024: 2202422025: 420254

n = 6 complaints · Source: NHTSA

2023 Mercedes-Benz CLA 250 recalls (0)

No safety recalls are on file for the 2023 Mercedes-Benz CLA 250.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

I slid on snow during a storm and hit head on to an oncoming car and my car has been deemed a total loss. During the crash not a single airbag at all deployed. I hit the windshield and the dash, at least one should have gone off, but none of them deployed in the car

Air Bags · received Dec 30, 2025 · NHTSA complaint 11707802

While executing a right turn, the steering wheel became locked. The driver attempted to apply the brakes, but they were unresponsive. Consequently, the vehicle collided with the divider.

Steering · received Dec 23, 2025 · NHTSA complaint 11706783

During regular use my 2023, Mercedes Cla 250, had a fault in the instrument display in which the display shut off completely. Only the media display remained on, however the media display is completely useless in this scenario, only the instrument display can show the speed in which the vehicle is…

Electrical System · received Oct 3, 2025 · NHTSA complaint 11691317

I own a 2023 Mercedes CLA250 VIN: [XXX]. This morning I was driving 50 mph on a road with no traffic, no car in front or behind me, no trees or overhead wires and my sunroof imploded. I have the privacy screen closed which saved me from the shards of glass raining on me. I have included pictures of…

Unknown or Other · received Jun 10, 2025 · NHTSA complaint 11666113

I was driving on hwy 301 in Maryland at 5am. My sunroof exploded. It was like a bomb went off hatterung glass all over my face and body

Unknown or Other · received Apr 29, 2024 · NHTSA complaint 11585897

Other Mercedes-Benz CLA 250 years

← 2022 CLA 250 · 2024 CLA 250 →

See all Mercedes-Benz CLA 250 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.

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Frequently asked questions

What are the most common problems with the 2023 Mercedes-Benz CLA 250?

Owners most often report unknown or other, air bags, electrical system problems. The top one, unknown or other, accounts for 3 complaints.

Was there a recall on the 2023 Mercedes-Benz CLA 250?

No safety recalls are on file for this model year.

Was the 2023 Mercedes-Benz CLA 250 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CLA 250 model years, the 2023 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.