2017 Mercedes-Benz CLS550 Problems, Complaints & Recalls
- Compared with other CLS550 years
- Not enough data 9th of 13 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 1 complaint with NHTSA about the 2017 Mercedes-Benz CLS550. That ranks 9th out of 13 CLS550 model years for complaints. The most reported problem area is wheels (1 complaints, 100%), typically at around 27,000 miles. There is 1 safety recall covering this model year. NHTSA has opened 1 defect investigation involving it.
- 1owner complaints
- 1safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2017 Mercedes-Benz CLS550 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Wheels | 1 | 100% | 27,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2017 Mercedes-Benz CLS550 recalls (1)
Tap a recall to see the problem, the risk and the fix.
Communication: auto crash notification; electrical system:software
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The wheels are defective have had 8 blowouts in the past 8 months and the manufacturer refuses to acknowledge this a safety issue
Other Mercedes-Benz CLS550 years
| Year | Complaints | Recalls |
|---|---|---|
| 2018 CLS550 | 0 | 1 |
| 2017 | 1 | 1 |
| 2016 CLS550 | 0 | 1 |
| 2015 CLS550 | 1 | 4 |
| 2014 CLS550 | 10 | 4 |
| 2013 CLS550 | 4 | 3 |
| 2012 CLS550 | 23 | 3 |
| 2011 CLS550 | 4 | 3 |
| 2010 CLS550 | 1 | 3 |
| 2009 CLS550 | 4 | 3 |
| 2008 CLS550 | 17 | 3 |
| 2007 CLS550 | 35 | 4 |
| 2006 CLS550 | 7 | 1 |
See all Mercedes-Benz CLS550 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
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Frequently asked questions
What are the most common problems with the 2017 Mercedes-Benz CLS550?
Owners most often report wheels problems. The top one, wheels, accounts for 1 complaint.
Was there a recall on the 2017 Mercedes-Benz CLS550?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2017 Mercedes-Benz CLS550 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CLS550 model years, the 2017 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.