2004 Mercury Mountaineer Problems, Complaints & Recalls
- Compared with other Mountaineer years
- More complaints than other years 4th of 15 for complaints
- Safety recalls
- None on file
- NHTSA crash rating
- Not rated
Owners have filed 210 complaints with NHTSA about the 2004 Mercury Mountaineer. That ranks 4th out of 15 Mountaineer model years for complaints. The most reported problem area is structure (79 complaints, 38%), typically at around 69,449 miles. Complaints mention 11 crashes, 2 fires, 16 injuries. There are no safety recalls on file for this model year. NHTSA has opened 3 defect investigations involving it.
- 210owner complaints
- 0safety recalls
- 3NHTSA investigations
- 11complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2004 Mercury Mountaineer problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Structure problems | 79 | 38% | 69,449 | “lift gate” (29%) | $740 |
| Power Train problems | 64 | 30% | 66,924 | “transfer case” (13%) | $3,750 |
| Vehicle Speed Control | 21 | 10% | 80,000 | — | — |
| Electrical System | 16 | 8% | 82,700 | — | — |
| Air Bags | 12 | 6% | 107,000 | — | — |
| Engine and Engine Cooling | 11 | 5% | 44,423 | — | — |
| Unknown or Other | 9 | 4% | 84,000 | — | — |
| Engine | 8 | 4% | 99,750 | — | — |
| Suspension | 6 | 3% | 70,000 | — | — |
| Visibility | 6 | 3% | 89,366 | — | — |
| Service Brakes, Hydraulic | 5 | 2% | 25,050 | — | — |
| Steering | 5 | 2% | 80,500 | — | — |
| Latches/locks/linkages | 4 | 2% | 60,000 | — | — |
| Wheels | 4 | 2% | 78,000 | — | — |
| Equipment | 3 | 1% | 1,500 | — | — |
| Electronic Stability Control (esc) | 1 | 0% | 201,000 | — | — |
| Exterior Lighting | 1 | 0% | 44,700 | — | — |
| Fuel/propulsion System | 1 | 0% | 142,000 | — | — |
| Fuel System, Gasoline | 1 | 0% | 15,000 | — | — |
| Seat Belts | 1 | 0% | 27,000 | — | — |
| Tires | 1 | 0% | 70,000 | — | — |
| Visibility/wiper | 1 | 0% | 80,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2004 Mercury Mountaineer recalls (0)
No safety recalls are on file for the 2004 Mercury Mountaineer.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Vehicle Rollaway Allegations (EA09013) — opened Aug 18, 2009, closed Feb 12, 2013.
- Rear liftgate glass hatch failure (RQ08003) — opened Jun 23, 2008, closed Oct 24, 2008.
- Spark plug ejection from cylinder head (DP05005) — opened Sep 22, 2005, closed Jan 4, 2006.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
This vehicle is has a power train problem from day one with the 5R55S/W transmission and AWD transfer case. I purchased this vehicle where it stranded my family over 200 miles from home and it's a non running car. This vehicle should have been removed from being sold with this defect and crushed! I…
My windows were rolling down when i first then all of a sudden stopped rolling down
Takata recall air bag light stays on for no apparent reason... All the time grinding noises while turning left or right sounds like gears are freely spinning while engaged and driving. No issues with changing gears as far as mechanic says.
Operating the tailgate window hinges broke off screws appeared to have severe corrosion vehicle was stationary
Humming in front at all speeds ft wheel bearings where bad. Now right rear bearing making noise. Very loose . Lots of other complaints online need to be looked at
Other Mercury Mountaineer years
← 2003 Mountaineer · 2005 Mountaineer →
| Year | Complaints | Recalls |
|---|---|---|
| 2010 Mountaineer | 13 | 1 |
| 2009 Mountaineer | 6 | 0 |
| 2008 Mountaineer | 96 | 1 |
| 2007 Mountaineer | 81 | 0 |
| 2006 Mountaineer | 117 | 1 |
| 2005 Mountaineer | 82 | 0 |
| 2004 | 210 | 0 |
| 2003 Mountaineer | 152 | 0 |
| 2002 Mountaineer | 372 | 2 |
| 2001 Mountaineer | 22 | 3 |
| 2000 Mountaineer | 123 | 6 |
| 1999 Mountaineer | 151 | 7 |
| 1998 Mountaineer | 236 | 5 |
| 1997 Mountaineer | 328 | 6 |
| 1996 Mountaineer | 3 | 1 |
See all Mercury Mountaineer problems by year, every Mercury model, or the VIN decoder.
Similar Mercury models
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Frequently asked questions
What are the most common problems with the 2004 Mercury Mountaineer?
Owners most often report structure, power train, vehicle speed control problems. The top one, structure, accounts for 79 complaints.
Was there a recall on the 2004 Mercury Mountaineer?
No safety recalls are on file for this model year.
Was the 2004 Mercury Mountaineer a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Mountaineer model years, the 2004 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.