2004 Mercury Mountaineer Structure Problems
Owners have filed 79 complaints with NHTSA about structure problems on the 2004 Mercury Mountaineer, 38% of all complaints for this model year. Half of the reports with a mileage happened before 69,449 miles. The words owners use most often: “lift gate” (29% of reports).
- 79structure complaints
- 69,449median miles at failure
- 1mention a crash
- 5mention an injury
- 0related recalls
- $740typical repair cost reported by owners
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Lift gate: mentioned in 23 of 79 complaints (29%)
- Rear liftgate: mentioned in 12 of 79 complaints (15%)
- Around emblem: mentioned in 7 of 79 complaints (9%)
- Hinge broke: mentioned in 7 of 79 complaints (9%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical structure repair on the 2004 Mercury Mountaineer at $740, and half of them between $580 and $1,100.
Based on 7 NHTSA complaints about this problem alone that state a repair bill or quote (2008–2011), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do structure problems happen?
Based on 75 complaints that reported the odometer reading.
How serious are the reports?
Of 79 complaints, 1 mention a crash, 5 an injury.
Mercury Mountaineer structure complaints by model year
| Model year | Structure complaints | Share of that year | Median miles |
|---|---|---|---|
| 2010 Mountaineer | 1 | 8% | 31,000 |
| 2008 Mountaineer | 3 | 3% | — |
| 2007 Mountaineer | 5 | 6% | 80,600 |
| 2006 Mountaineer | 7 | 6% | 67,500 |
| 2005 Mountaineer | 26 | 32% | 69,000 |
| 2004 Mountaineer | 79 | 38% | 69,449 |
| 2003 Mountaineer | 59 | 39% | 78,784 |
| 2002 Mountaineer | 70 | 19% | 58,500 |
| 2001 Mountaineer | 3 | 14% | 60,250 |
| 2000 Mountaineer | 6 | 5% | 59,745 |
| 1999 Mountaineer | 4 | 3% | 71,500 |
| 1998 Mountaineer | 11 | 5% | 75,000 |
| 1997 Mountaineer | 9 | 3% | 59,800 |
When owners reported it
Related recalls (0)
No safety recall lists structure for the 2004 Mercury Mountaineer. A pattern of complaints does not always lead to a recall.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
Operating the tailgate window hinges broke off screws appeared to have severe corrosion vehicle was stationary
1. Paint coming off of roof and driver's door. 2. Rear passenger side and driver side power windows not working. 3. Cracks in plastic area of rear lift gate around wiper arm. 4. Almost lost control and potential accident on interstate when right rear wheel came loose.
Rear tailgate window hinge broke while having the window only open and putting away groceries. Upon closing the window, the right hinge broke causing the window to almost fall off of the car. I attempted, with assistance from others in the parking lot, to push the window back into the frame and…
Frequently asked questions
Do all 2004 Mercury Mountaineers have structure problems?
No. NHTSA has 79 owner complaints about structure for the 2004 Mercury Mountaineer (38% of the 210 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2004 Mercury Mountaineer structure?
No recall currently lists structure for this vehicle.
At what mileage do structure problems start?
The median reported mileage is 69,449 miles: half of the reports with a mileage came before that.
How much does it cost to fix structure problems on the 2004 Mercury Mountaineer?
Owners report a typical cost of $740 (half paid between $580 and $1,100), from 7 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about structure problems on the 2004 Mercury Mountaineer?
The most frequent phrase is “lift gate”, in 23 of 79 complaints, followed by “rear liftgate” (12).
Other 2004 Mercury Mountaineer problems
- Power Train problems (64)
See all 2004 Mercury Mountaineer problems or structure problems across all Mountaineer years.