2023 Peterbilt 365 Problems, Complaints & Recalls
- Compared with other 365 years
- Not enough data 2nd of 22 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
NHTSA has received no owner complaints about the 2023 Peterbilt 365 so far. There are 4 safety recalls covering this model year.
- 0owner complaints
- 4safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
2023 Peterbilt 365 recalls (4)
Tap a recall to see the problem, the risk and the fix.
Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module; electrical system:software
Problem: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Risk: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Fix: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
Power train:automatic transmission:lever and linkage:column shift
Problem: PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.
Risk: A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.
Fix: Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Owner letters were mailed December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24PBE and 24KWE.
Electrical system: instrument cluster/panel
Problem: PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T680, T880, W990, and Peterbilt 365, 367, 389, 567, and 579 vehicles. The digital display may freeze and not display critical safety information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."
Risk: The loss of display information, such as vehicle speed and warning lights, can increase the risk of a crash.
Fix: Dealers will update the software, free of charge. Owner notification letters are expected to be mailed December 16, 2022. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22KWK and 22PBK.
Steering
Problem: PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T170, T270, T280, T370, T380, T440, T470, T480, T680, T800, T880, W900, W990, C500, and 2022-2023 Peterbilt 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548, 567, and 579 vehicles. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
Risk: A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
Fix: Dealers will inspect the steering gear serial numbers, and replace the steering gears as necessary, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22PBE and 22KWE.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Other Peterbilt 365 years
| Year | Complaints | Recalls |
|---|---|---|
| 2025 365 | 0 | 1 |
| 2024 365 | 0 | 2 |
| 2023 | 0 | 4 |
| 2022 365 | 0 | 4 |
| 2021 365 | 0 | 3 |
| 2020 365 | 1 | 4 |
| 2019 365 | 0 | 5 |
| 2018 365 | 0 | 5 |
| 2017 365 | 0 | 4 |
| 2016 365 | 0 | 8 |
| 2015 365 | 0 | 11 |
| 2014 365 | 0 | 10 |
| 2013 365 | 0 | 10 |
| 2012 365 | 0 | 10 |
| 2011 365 | 0 | 11 |
| 2010 365 | 0 | 10 |
| 2009 365 | 0 | 14 |
| 2008 365 | 0 | 18 |
| 2007 365 | 0 | 7 |
| 2006 365 | 0 | 3 |
| 2005 365 | 0 | 1 |
| 2004 365 | 0 | 1 |
See all Peterbilt 365 problems by year, every Peterbilt model, or the VIN decoder.
Similar Peterbilt models
Embed this 2023 Peterbilt 365 badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2023 Peterbilt 365?
NHTSA has no owner complaints on file yet.
Was there a recall on the 2023 Peterbilt 365?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Peterbilt 365 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other 365 model years, the 2023 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.