2024 Polestar Polestar 2 Problems, Complaints & Recalls
- Compared with other Polestar 2 years
- Far fewer complaints than other years 4th of 5 for complaints
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 24 complaints with NHTSA about the 2024 Polestar Polestar 2. That ranks 4th out of 5 Polestar 2 model years for complaints. The most reported problem area is back over prevention (13 complaints, 54%), typically at around 1,000 miles. Complaints mention 1 crash, 2 injuries. There are 5 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 24owner complaints
- 5safety recalls
- 1NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2024 Polestar Polestar 2 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Back Over Prevention | 13 | 54% | 1,000 | — | — |
| Electrical System | 5 | 21% | — | — | — |
| Tires | 3 | 13% | — | — | — |
| Unknown or Other | 3 | 13% | — | — | — |
| Visibility | 2 | 8% | — | — | — |
| Visibility/wiper | 2 | 8% | — | — | — |
| Forward Collision Avoidance | 1 | 4% | — | — | — |
| Lane Departure | 1 | 4% | — | — | — |
| Parking Brake | 1 | 4% | — | — | — |
| Power Train | 1 | 4% | — | — | — |
| Structure | 1 | 4% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2024 Polestar Polestar 2 recalls (5)
Tap a recall to see the problem, the risk and the fix.
Back over prevention:software
Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.
Service brakes, hydraulic:power assist:electric:control module:software
Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.
Risk: A loss of brake function increases the risk of a crash.
Fix: Owners are advised not to use "One Pedal Drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1061.
Back over prevention:software
Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.
Air bags:frontal:driver side:inflator module
Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2024 Polestar 2 electric vehicles. The clamps may be improperly crimped on the driver's side inner far side air bag module (FSAB), which can cause the air bag to deploy improperly.
Risk: An air bag that deploys improperly may not protect the driver as intended during a crash, increasing the risk of injury.
Fix: Dealers will replace the driver's side inner FSAB, free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1044.
Equipment:electrical:infotainment:software; back over prevention: sensing system: camera
Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Loss of rear-view camera image (RQ25004) — opened Jul 9, 2025, closed Aug 28, 2026, led to recall 25V615.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
A 2024 Polestar 2 electric vehicle was purchased used from a dealership. At the time of purchase the eCall service light was illuminated. The dealership dismissed the warning light as nothing to be concerned about. The selling dealership had access to a vehicle history report showing a prior…
Leased vehicle 7-25-24. Driverâs rear tire had ongoing slow leak beginning several months after start of lease. We filled with air and reset stored tire pressure. This would last a couple months and same tire would begin to lose some pressure again. Finally at our 20,000 mile scheduled checkup…
Michelin primacy all season 245/45r/19 102v Both rear tires cannot support the load of an rear wheel drive electric vehicle. Both tires wore through the tread at less than 20k miles. Warranty states they are good for 45k. Had to have tires replaced before they caused serious damage to the vehicle…
Purchased a used 2024 Polestar from Kia Van Nuys, CA on 5/18/2026. The Acknowledgement Regarding Recalls form noted that "The Report indicates that the Vehicle is NOT subject to an open recall at this time. I was having difficulty with the vehicle i.e charging, Internet connection and electronic…
After installing the recent software update (version 5.0.10) that was intended to fix the rear camera not appearing when shifting into reverse, my vehicle has continued to experience the same problem, now with significantly increased frequency. Nearly every day--sometimes multiple times a day--the…
Other Polestar Polestar 2 years
← 2023 Polestar 2 · 2025 Polestar 2 →
| Year | Complaints | Recalls |
|---|---|---|
| 2025 Polestar 2 | 1 | 2 |
| 2024 | 24 | 5 |
| 2023 Polestar 2 | 116 | 4 |
| 2022 Polestar 2 | 305 | 4 |
| 2021 Polestar 2 | 148 | 5 |
See all Polestar Polestar 2 problems by year, every Polestar model, or the Polestar VIN decoder.
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Frequently asked questions
What are the most common problems with the 2024 Polestar Polestar 2?
Owners most often report back over prevention, electrical system, tires problems. The top one, back over prevention, accounts for 13 complaints.
Was there a recall on the 2024 Polestar Polestar 2?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2024 Polestar Polestar 2 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Polestar 2 model years, the 2024 has far fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.