2023 Polestar Polestar 2 Problems, Complaints & Recalls
- Compared with other Polestar 2 years
- More complaints than other years 3rd of 5 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 116 complaints with NHTSA about the 2023 Polestar Polestar 2. That ranks 3rd out of 5 Polestar 2 model years for complaints. The most reported problem area is back over prevention (88 complaints, 76%), typically at around 12,505 miles. Complaints mention 1 crash, 2 injuries. There are 4 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 116owner complaints
- 4safety recalls
- 1NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Polestar Polestar 2 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Back Over Prevention problems | 88 | 76% | 12,505 | “camera temporarily” (31%) | — |
| Unknown or Other | 11 | 9% | — | — | — |
| Electrical System | 8 | 7% | — | — | — |
| Visibility/wiper | 7 | 6% | — | — | — |
| Fuel/propulsion System | 5 | 4% | — | — | — |
| Vehicle Speed Control | 4 | 3% | — | — | — |
| Exterior Lighting | 3 | 3% | — | — | — |
| Engine | 2 | 2% | — | — | — |
| Forward Collision Avoidance | 2 | 2% | — | — | — |
| Lane Departure | 2 | 2% | — | — | — |
| Power Train | 2 | 2% | — | — | — |
| Service Brakes | 2 | 2% | — | — | — |
| Structure | 2 | 2% | — | — | — |
| Air Bags | 1 | 1% | — | — | — |
| Seat Belts | 1 | 1% | — | — | — |
| Seats | 1 | 1% | — | — | — |
| Steering | 1 | 1% | — | — | — |
| Suspension | 1 | 1% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Polestar Polestar 2 recalls (4)
Tap a recall to see the problem, the risk and the fix.
Back over prevention:software
Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.
Back over prevention:software
Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.
Equipment:electrical:infotainment:software; back over prevention: sensing system: camera
Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Suspension:front:control arm:lower ball joint
Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.
Risk: The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.
Fix: Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Loss of rear-view camera image (RQ25004) — opened Jul 9, 2025, closed Aug 28, 2026, led to recall 25V615.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
What component or system failed or malfunctioned, Reverse Lights available for inspection upon request? Yes How was your safety or the safety of others put at risk? Low visibility at night while backing up. Has the problem been reproduced or confirmed by a dealer or independent service center? Not…
Safety complaint description In August 2026, I experienced a potentially dangerous incident involving my 2023 Polestar 2 AWD Performance while performing a U-turn. During the maneuver, the vehicle unexpectedly stopped or hesitated and did not move forward when I expected it to, leaving me exposed…
The contact owns a 2023 Polestar Polestar 2. The contact received notification for NHTSA Campaign Number: 25V615000 (Back Over Prevention). The vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the recall remedy could not be completed because…
Over the last 1.5 months, the liftgate system on the vehicle has failed to fully close and latch. The vehicle shows the liftgate as unsecured and the liftgate has play despite being partially latched. Investigation of the vehicle shows that the tailgate damper drive unit wiring harness is designed…
Polestar 2 software version 4.2.13. While reversing out of a parking spot the rear camera briefly turned on, but after a second, the infotainment system crashed, with the screen shutting off. The infotainment system automatically rebooted after ~1min of driving. This system crash also temporarily…
Other Polestar Polestar 2 years
← 2022 Polestar 2 · 2024 Polestar 2 →
| Year | Complaints | Recalls |
|---|---|---|
| 2025 Polestar 2 | 1 | 2 |
| 2024 Polestar 2 | 24 | 5 |
| 2023 | 116 | 4 |
| 2022 Polestar 2 | 305 | 4 |
| 2021 Polestar 2 | 148 | 5 |
See all Polestar Polestar 2 problems by year, every Polestar model, or the Polestar VIN decoder.
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Frequently asked questions
What are the most common problems with the 2023 Polestar Polestar 2?
Owners most often report back over prevention, unknown or other, electrical system problems. The top one, back over prevention, accounts for 88 complaints.
Was there a recall on the 2023 Polestar Polestar 2?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Polestar Polestar 2 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Polestar 2 model years, the 2023 has more complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.