2021 Polestar Polestar 2 Problems, Complaints & Recalls
- Compared with other Polestar 2 years
- Far more complaints than other years 2nd of 5 for complaints
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 148 complaints with NHTSA about the 2021 Polestar Polestar 2. That ranks 2nd out of 5 Polestar 2 model years for complaints. The most reported problem area is back over prevention (114 complaints, 77%), typically at around 15,000 miles. Complaints mention 2 crashes. There are 5 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.
- 148owner complaints
- 5safety recalls
- 2NHTSA investigations
- 2complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2021 Polestar Polestar 2 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Back Over Prevention problems | 114 | 77% | 15,000 | “camera temporarily” (22%) | — |
| Unknown or Other | 13 | 9% | — | — | — |
| Visibility/wiper | 13 | 9% | — | — | — |
| Electrical System | 10 | 7% | — | — | — |
| Forward Collision Avoidance | 8 | 5% | — | — | — |
| Lane Departure | 6 | 4% | — | — | — |
| Fuel/propulsion System | 4 | 3% | — | — | — |
| Suspension | 4 | 3% | — | — | — |
| Air Bags | 2 | 1% | — | — | — |
| Seat Belts | 2 | 1% | — | — | — |
| Steering | 2 | 1% | — | — | — |
| Vehicle Speed Control | 2 | 1% | — | — | — |
| Engine | 1 | 1% | — | — | — |
| Latches/locks/linkages | 1 | 1% | — | — | — |
| Power Train | 1 | 1% | — | — | — |
| Service Brakes | 1 | 1% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2021 Polestar Polestar 2 recalls (5)
Tap a recall to see the problem, the risk and the fix.
Back over prevention:software
Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.
Service brakes, hydraulic:power assist:electric:control module:software
Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.
Risk: A loss of brake function increases the risk of a crash.
Fix: Owners are advised not to use "One Pedal Drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1061.
Back over prevention:software
Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.
Equipment:electrical:infotainment:software; back over prevention: sensing system: camera
Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):software
Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
Risk: A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
Fix: Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Loss of rear-view camera image (RQ25004) — opened Jul 9, 2025, closed Aug 28, 2026, led to recall 25V615.
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
I am reporting a recurring, unresolved propulsion-system fault affecting my 2021 Polestar 2 Dual Motor. Since 2025, this vehicle has experienced repeated electrical and propulsion-system problems, including an incident in November 2025 when the vehicle became immobilized and would not engage Drive…
Rear driveshaft/axle shafts failing at 39,000 miles on a 2021 Polestar 2. Symptom is a ticking/clicking noise during deceleration at low speed cadenced to wheel speed. Polestar issued Technical Journal TJ 36854.1.0 in March 2024 acknowledging this as a known issue on 2021-2023 model year vehicles…
Center entertaiment touchscreen which provides visiblity for the rear camera as well as the backup sensors and A/C controls for front defogger went is completely blank. Polestar2 logo appears, but no longer boots. This causes the rear camera to be completely useless.
Well backing out of a parking space at the grocery store. My rear camera failed to activate even after several times trying to get the camera to work. I decided to try and back out by just looking over my shoulder, but could not see through the back window and collided into a shopping cart. None of…
Vehicle Info: 2021 Polestar 2 74,765 mi Software version 5.0.10 About 2 weeks ago, I updated to the newest OTA update 5.0.10, which may be unrelated. 1 week ago, the normal start-up safety procedure flagged the airbag and instructed me to find a service station immediately. I scheduled an appt and…
Other Polestar Polestar 2 years
| Year | Complaints | Recalls |
|---|---|---|
| 2025 Polestar 2 | 1 | 2 |
| 2024 Polestar 2 | 24 | 5 |
| 2023 Polestar 2 | 116 | 4 |
| 2022 Polestar 2 | 305 | 4 |
| 2021 | 148 | 5 |
See all Polestar Polestar 2 problems by year, every Polestar model, or the Polestar VIN decoder.
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Frequently asked questions
What are the most common problems with the 2021 Polestar Polestar 2?
Owners most often report back over prevention, unknown or other, visibility/wiper problems. The top one, back over prevention, accounts for 114 complaints.
Was there a recall on the 2021 Polestar Polestar 2?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2021 Polestar Polestar 2 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Polestar 2 model years, the 2021 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.