RAM 2500 Steering Problems
Owners have filed 386 complaints with NHTSA about steering problems on the RAM 2500 across 14 model years. The 2014 model year has the most (87). The words owners use most often: “drag link” (25% of reports).
- 386steering complaints
- —median miles at failure
- 16mention a crash
- 5mention an injury
- 6related recalls
- $1,250typical repair cost reported by owners
- 56%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Drag link: mentioned in 97 of 386 complaints (25%)
- Steering linkage: mentioned in 22 of 386 complaints (6%)
- Jam nuts: mentioned in 21 of 386 complaints (5%)
- Adjuster sleeve: mentioned in 20 of 386 complaints (5%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical steering repair on the RAM 2500 at $1,250, and half of them between $760 and $2,100.
Based on 11 NHTSA complaints about this problem alone that state a repair bill or quote (2017–2025), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do steering problems happen?
Based on 188 complaints that reported the odometer reading.
How serious are the reports?
Of 386 complaints, 16 mention a crash, 2 a fire, 5 an injury.
RAM 2500 steering complaints by model year
| Model year | Steering complaints | Share of that year | Median miles |
|---|---|---|---|
| 2025 2500 | 3 | 5% | — |
| 2024 2500 | 1 | 2% | 50 |
| 2023 2500 | 5 | 10% | — |
| 2022 2500 | 7 | 4% | 31,000 |
| 2021 2500 | 5 | 5% | — |
| 2020 2500 | 10 | 6% | 2,963 |
| 2019 2500 | 11 | 6% | 4,730 |
| 2018 2500 | 87 | 3% | 22,000 |
| 2017 2500 | 49 | 7% | 40,000 |
| 2016 2500 | 43 | 17% | 34,000 |
| 2015 2500 | 43 | 20% | 40,000 |
| 2014 2500 | 87 | 25% | 48,110 |
| 2013 2500 | 31 | 17% | 34,438 |
| 2009 2500 | 4 | 80% | 161,000 |
When owners reported it
Related recalls (6)
Steering:steering control module; air bags:frontal
Model years: 2021, 2022
Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles. The steering column control module may cause the driver's side air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
Fix: Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Air bags:frontal:driver clockspring/spiral cassette; steering:column
Model years: 2023, 2024
Problem: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Fix: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Steering:steering control module; exterior lighting
Model years: 2023, 2024
Problem: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Fix: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
Steering:linkages:drag:link:connection
Model years: 2014, 2015, 2016, 2017, 2018
Problem: Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Risk: A drag link separation can cause a loss of steering control, increasing the risk of crash.
Fix: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Steering
Model years: 2015
Problem: Chrysler (FCA US LLC) is recalling certain model year 2015 RAM 2500 trucks, and RAM 3500 trucks and cab chassis. The affected vehicles may have inadequate welds securing the front track bar frame brackets, possibly resulting in the bracket components separating from the frame.
Risk: If the bracket components separate from the frame, the vehicle may have a reduced response to steering input, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will weld on a new track bar frame bracket or replace the frame of the vehicle, free of charge. The recall began on September 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S58.
Steering
Model years: 2014
Problem: Chrysler (FCA US LLC) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket components separating from the frame.
Risk: If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. This recall began on February 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R46.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
NHTSA recall number 24V-896 was marked as completed on my vehicle but I'm telling you the work was never done. It was marked as complete on 27 September (that's a Sunday) of this year. I called Stellantis recall department and they just say it's complete but can't tell me who actually did the work…
The contact owns a 2014 Ram 2500. The contact received notification of NHTSA Campaign Number: 19V021000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the part was not available. The contact stated that the manufacturer had…
The contact owns a 2018 Ram 2500. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 19V021000 (STEERING); however, after taking the vehicle to a dealer for a tire replacement, the contact was informed by the dealer that the wheels could not be aligned because the drag…
Vehicle was previously serviced under NHTSA Campaign 23V799000 (FCA Recall B2A/D5A) for the Steering Column Control Module (SCCM). The remedy has failed. The multifunction stalk continues to exhibit the exact defect: high beams inadvertently activate when using turn signals, and the self-canceling…
The contact owns a 2022 Ram 2500. The contact stated that while driving 30-35 MPH, the steering wheel failed to turn to the left or the right. There were no warning lights illuminated. The contact associated the failure with NHTSA Action Number: PE26002. The vehicle was taken to an independent…
Frequently asked questions
Do all RAM 2500s have steering problems?
No. NHTSA has 386 owner complaints about steering for the RAM 2500. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the RAM 2500 steering?
Yes: 6 safety recalls list steering. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
How much does it cost to fix steering problems on the RAM 2500?
Owners report a typical cost of $1,250 (half paid between $760 and $2,100), from 11 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about steering problems on the RAM 2500?
The most frequent phrase is “drag link”, in 97 of 386 complaints, followed by “steering linkage” (22).
Other RAM 2500 problems
See all RAM 2500 problems.