2023 RAM 2500 Problems, Complaints & Recalls
- Compared with other 2500 years
- Far fewer complaints than other years 13th of 18 for complaints
- Safety recalls
- 8 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 49 complaints with NHTSA about the 2023 RAM 2500. That ranks 13th out of 18 2500 model years for complaints. The most reported problem area is engine (11 complaints, 22%). Complaints mention 4 crashes, 1 fire. There are 8 safety recalls covering this model year.
- 49owner complaints
- 8safety recalls
- 0NHTSA investigations
- 4complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 RAM 2500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 11 | 22% | — | — | — |
| Electrical System | 10 | 20% | 34,500 | — | — |
| Exterior Lighting | 9 | 18% | — | — | — |
| Power Train | 6 | 12% | — | — | — |
| Air Bags | 5 | 10% | — | — | — |
| Steering | 5 | 10% | — | — | — |
| Unknown or Other | 4 | 8% | — | — | — |
| Service Brakes | 3 | 6% | — | — | — |
| Visibility/wiper | 3 | 6% | — | — | — |
| Service Brakes, Hydraulic | 2 | 4% | 22,754 | — | — |
| Structure | 2 | 4% | — | — | — |
| Wheels | 2 | 4% | — | — | — |
| Engine and Engine Cooling | 1 | 2% | 12,000 | — | — |
| Forward Collision Avoidance | 1 | 2% | 100,000 | — | — |
| Fuel/propulsion System | 1 | 2% | — | — | — |
| Seat Belts | 1 | 2% | — | — | — |
| Suspension | 1 | 2% | — | — | — |
| Visibility | 1 | 2% | 7,200 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 RAM 2500 recalls (8)
Tap a recall to see the problem, the risk and the fix.
Power train:automatic transmission:control module (tcm/pcm/tecm)
Problem: Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.
Risk: Loss of vehicle control increases the risk of a crash.
Fix: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Power train:manual transmission; power train:automatic transmission
Problem: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.
Risk: A loss of drive power or a loss of park function increase the risk of a crash.
Fix: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.
Air bags:frontal:driver clockspring/spiral cassette; steering:column
Problem: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Fix: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Steering:steering control module; exterior lighting
Problem: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Fix: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
Back over prevention:display function
Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Back over prevention:display function
Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Fix: Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed March 1, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 14A. This recall supersedes and expands previous recall numbers 21V-438 and 21V-918. FCA US Recall ID 63A is a vehicle population expansion of FCA US Recall ID 14A (NHTSA Recall ID 23V-059).
Electrical system:wiring:relays/solenoidsPark outside
Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
Risk: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
Power train:automatic transmission
Problem: FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Risk: Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
Fix: Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Vehicle was previously serviced under NHTSA Campaign 23V799000 (FCA Recall B2A/D5A) for the Steering Column Control Module (SCCM). The remedy has failed. The multifunction stalk continues to exhibit the exact defect: high beams inadvertently activate when using turn signals, and the self-canceling…
The persistent 'App Market' notification/icon creates a visual distraction and obscures critical driving data in the status bar. I request that this be documented as a product complaint for the Uconnect development team to allow users to disable non-essential marketing overlays.
This complaint notes two separate safety problems for the 2023 Ram 2500 Tradesman. 1) Transmission leak. "Heavy transmission leak" noted by dealer during normal service. Apparently so common that the seals are on back order. Was caught at 35453 miles so covered by warranty, but any issues related…
The contact owns a 2023 Ram Promaster 2500. The contact stated that while driving at slow speeds, the vehicle experienced phantom braking. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle, but the contact was unsure of the…
Airbag clock spring has caused my airbag light to illuminate every time the steering wheel is turned there is clicking as well. There has been no reason my airbag lights should be illuminated.
Other RAM 2500 years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 2500 | 27 | 8 |
| 2025 2500 | 63 | 6 |
| 2024 2500 | 59 | 5 |
| 2023 | 49 | 8 |
| 2022 2500 | 181 | 12 |
| 2021 2500 | 108 | 8 |
| 2020 2500 | 162 | 10 |
| 2019 2500 | 193 | 12 |
| 2018 2500 | 2,605 | 9 |
| 2017 2500 | 698 | 11 |
| 2016 2500 | 258 | 12 |
| 2015 2500 | 215 | 13 |
| 2014 2500 | 344 | 14 |
| 2013 2500 | 178 | 14 |
| 2012 2500 | 0 | 0 |
| 2011 2500 | 0 | 0 |
| 2010 2500 | 0 | 0 |
| 2009 2500 | 5 | 1 |
See all RAM 2500 problems by year, every RAM model, or the RAM VIN decoder.
Similar RAM models
Embed this 2023 RAM 2500 badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2023 RAM 2500?
Owners most often report engine, electrical system, exterior lighting problems. The top one, engine, accounts for 11 complaints.
Was there a recall on the 2023 RAM 2500?
Yes, 8 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 RAM 2500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other 2500 model years, the 2023 has far fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.